Resume

• Zumba

  Rise School of Denver

  Parent & Fundraising

  Employee Benefits

  Fitness Instruction

  Training Delivery

  University Teaching

  Employee Relations

  Using the Multifaceted Rasch Model to Improve the TAT/PSE Measure of Need for Achievement

  Using the Multifaceted Rasch Model to Improve the TAT/PSE Measure of Need for Achievement

  Professional with strong training and leadership skills who is enthusiastic about adult learning.

  Valery

  Rosenow

  Northern Arizona University

  Community College of Aurora

  Verizon Business

  McMahon & Company

  LLC

  MCI

  Community College of Denver

  Verizon Business

  Community College of Denver

  - Instructed college students in an introductory psychology class\n- Conducted classroom lectures and discussions on topics such as learning

  motivation

  and sensation\n- Developed assessments and coordinated group activities utilizing various learning strategies

  Psychology Professor

  - Instructed college students in an Introductory Statistics and Introductory Research Methods class\n- Developed classroom exercises to aide students in understanding statistical concepts and methods\n- Created classroom lectures and conducted discussions

  Psychology Instructor

  Flagstaff

  Arizona Area

  Northern Arizona University

  - Assisted in development and delivery of training programs on topics such as management and leadership\n- Coordinated Employee Conference and Covey Program: “The 4 Roles of Leadership”\n- Coordinated the Employee Development and Support Fund (EDSF) Program

  Human Resources Intern - Training

  Flagstaff

  Arizona Area

  Northern Arizona University

  - Conduct benefits open enrollment training sessions with employees\n- Prepare materials for annual reviews

  meetings

  and other client presentations\n- Provide customer support to clients

  acting as the liaison between HR / Benefit Administrators and insurance carriers\n- Develop strategy surrounding funding models

  wellness programs

  and plan design

  McMahon & Company

  LLC

  HR Manager

  - Managed the US and Latin America (LATAM) HR contact teams for Verizon Business; support approximately 20

  600 employees in eight LATAM countries

  50 US states

  Puerto Rico

  and Guam\n- Developed a classroom and a virtual HR orientation program\n- Designed and implemented overflow call handling training program\n- Conducted best practices analysis to enhance current contact team quality programs

  such as monitoring and e-mail communications; provided training to team on new program\n- Supervised Learning Management System administration and helpdesk functions for all global learning programs (approximately 33

  000 employees supported)\n- Assisted in creating

  disseminating

  and analyzing the results of an HR satisfaction survey \n- Crafted HR system requirements to support a global contact team expansion project in 3Q 2008\n- Oversaw administration of the US and LATAM employee referral programs\n- Partnered with Legal and other Human Resource professionals to develop company policy in LATAM \n- Created custom metrics to report to company executives (monthly and as needed)\n- Presented weekly metrics to Director and Executive Director of HR

  Verizon Business

  Verizon Business

  Denver

  CO

  - Designed and implemented HR program training for new hires

  colleagues

  and managers \n- Developed and facilitated enrollment training based on needs assessment to other HR professionals\n- Participated on the HR Service Center (HRSC) Quality Control Team to provide feedback to HRSC team members and develop training based on needs analysis

  Benefits Subject Matter Expert

  Verizon Business

  - Managed six first level and two second level HR Advisors\n- Coached direct reports on daily functions and service delivery skills \n- Developed and delivered benefits

  process

  and customer service training to the team\n- Designed and implemented training to HR Generalists and Management; hosted monthly training call

  HR Supervisor

  MCI

  Aurora

  CO

  Psychology Professor

  Community College of Aurora

  MA

  Psychology

  BA

  State of Colorado

  Colorado Health and Life Insurance Producer License

  Zumba Fitness

  Zumba