Resume

• 2011

  Lean Six Sigma Black Belt

  Purdue University

  APICS - Certified in Production and Inventory Management

  APICS

• 2008

  EdD

  Dissertation research: Global competition: A qualitative study exploring the change in business models and strategies of Midwest manufacturing companies that address their competitiveness in the global economy.

  Ethical Leadership

• 2003

  Monarch Designs

  Inc

  Focal Point LLC

  Aurora

  IL

  Bay Travelgear is a $100 million provider of luggage and travel accessories to the retail trade channel.\nManaged a 675

  000 square ft. distribution facility. Managed all Domestic and International Freight Forwarding. Managed all domestic outbound freight

  including pricing. Established and manage all aspects of transportation including LTL

  FTL

  air freight

  rail and five different steamship lines – 1200 overseas containers annually. Implemented Lean thinking throughout the organization and championed the Lean leader.\nManage a support staff of 10 employees and up to 80 distribution employees. Managed all procurement from domestic and international vendors. Worked with executive management in implementing significant cost reductions across the facility. Facilitated a “future state” of all warehouse

  scheduling

  distribution and assembly lines. Ultimate goal of 30% reduction was met and maintained. Championed the re-implementation of a new ERP system

  Enterprise Software. Participated in round table discussions with software company for continuous improvement of processes. \n\nProvided superior customer service for all major retailers – including: Wal-mart

  K-mart

  Target

  Office Depot

  Office Max and others. Managed all forecasting and procurement for International vendors. Defined and managed all shipping and receiving processes that reduced costs

  and maintained excellent service and quality. Managed a JIT environment in a distribution setting. Maximized productivity by establishing standards and exceeding them. Facility layout experience. Established root cause analysis to improve processes. Tracked performance to establish reasonable performance expectations. Managed a credit memo team and reduced chargeback’s by 50%. Maintenance of the facility – manage all aspects of service contracts

  including HVAC

  shipping equipment

  forklifts and other.

  Operations Manager

  Monarch Designs

  Inc

  Alsip

  IL

  A third party logistics provider located in Alsip

  IL. The customer base included: Home Depot

  Takeda Pharmaceutical

  Rheem Water Heaters

  Johnson & Johnson (Splenda)

  The Sports Authority

  Nortel Networks

  MSG Marketing

  Denso Automotive Products

  BMW remanufacturing

  MAN Roland printing press repair parts (18

  000 skus) and others.\n\nOperations Manager of 370

  000 square ft that included up to 35 individual customer accounts. Managed 100+ union employees and a 6+ management support staff. Worked with customers to establish expectations and established metrics to exceed those exceptions. Established and managed all facility expectations including attendance and performance. Work heavily on ROI to improve processes. Managed all aspects of quality for the facility. This included managing the quality of our ISO standards. Performed internally audits in all departments as well as quarterly training. Negotiated contract updates and changes with customers to maintain profitability within each account. Directed “start” up teams to establish standard operating procedures for new accounts. Responsible for the facility’s Profit & Loss and annual budget.

  Operations Manager

  Kuehne + Nagel

  University Park

  IL

  Governors State University was founded in 1969

  located 40 miles south of Chicago. Governors State University has roughly 5

  500 students with numerous degree programs and certificates. As a University Senior Lecturer

  I teach both undergraduate and graduate programs. In my role

  I develop and implement course instruction and support student success. I successfully build and maintain online instruction utilizing various technology platforms

  including Blackboard. I also participate in committee work

  University service and maintain business relationships with business partners. Courses include: Quality Management

  Ethics

  Problems in Business Ethics

  Inventory and Production Management

  Supply Chain Management

  Leadership

  Lean Six Sigma

  Project Management and Operations Management.\n\nIndependent Business Consultant\t\t\t\t\t\t\t\nWork with various companies to build customized course work to improve performance and quality. Also

  working with our continuing education department

  I teach various continuing education courses to the public and local corporations. Classes include Lean Six Sigma Green Belt

  Introduction to Supply Chain Management

  Time Management

  LS3C Lean Six Sigma for Supply Chain and Leadership.\n\nAssociate Director

  Supply Chain Innovation Center and Business Incubator (SCICBI)

  an Illinois Innovation Network (IIN) hub (2019) – Present)\nAn Illinois State funded center engaged to promoted innovation and contribute to the economic and workforce development of Chicago’s southland region

  through consulting

  training and other professional services to businesses and startups in supply chain/logistics and related sectors.

  University Senior Lecturer/Consultant at Governors State University/Associate Director

  SCICBI

  IIN

  Governors State University

  MBA

  Leadership

• 1998

  BA

  Operations Management

  APICS Associate Instructor: CLTD

  APICS

  APICS - Certified in Logistics

  Transportation and Distribution

  APICS

  SCPro Level One- Cornerstones of Supply Chain Management

  CSCMP - Council of Supply Chain Management Professionals

• 1995

  Bimba Manufacturing Company

  Kuehne + Nagel

  Governors State University

  Monee

  IL

  A manufacturer of stainless steel pneumatic cylinders that supplied various packaging

  manufacturing

  and machining markets

  located in Monee

  IL \n\nSupervisor of 50+ team members working in a J.I.T (Just in Time) environment. Knowledge of CNC lathes

  manual lathes

  tesker

  gun-drilling and other various machining operations. \nWorked with various types of metals including stainless steel

  aluminum and brass.\nFacilitator of Quality Improvement Teams/Self-Directed Work Teams. Implemented an On-Site Inventory with proven success in inventory accuracy. Knowledge of MRP

  Production Scheduling

  Kan-Ban

  Lean Manufacturing. Able to forecast and schedule FPOs

  MTS

  and MTO inventory levels. Able to facilitate conflict resolution with great success. Directed short/long term goals for the department and company to reduce \ncosts and better utilize capacity/labor. Financial experience included establishing and maintaining departmental budgets. Worked heavily on ROI for improved processes as well as educational training. Facilitator of department safety teams including Ergonomic training/auditing. Reduced MTS inventory by analysis

  driven by customer demand. Successfully developed an on-site replenishment program with a reduction of over $100K of inventory. Worked closely with suppliers to reduce costs and maintain quality expectations. Established on-site supplier inventories and maintained superior customer service while reducing inventory costs. Implemented RF scanners used in the department. \n\nTeam Leader (1995 to 1997)\nTeam-Leader/Receiving Inspector/Industrial Medical Technician. \nExperience in reading and understanding blueprints. Team leader in Material Handling directing safety

  production and inventory accuracy. Receiving inspector of incoming parts-able to use a wide variety of inspection gages (including Micrometers

  calipers and a CMM). Experience in MRP and all Microsoft programs.

  Manufacturing Supervisor

  Bimba Manufacturing Company

  Woodridge

  IL

  Palladium energy is a leading lithium-based battery pack solutions company servicing markets in medical

  military

  commercial and consumer electronics. As a Supply Chain Manager

  I managed a direct staff of four employees. Our team consisted of two senior buyers

  a junior buyer and Logistics/Warehouse Manager along with a Asst. Manager. Established Kan-Ban and consignment programs with various suppliers. Implemented a SCOR system to set expectations for all suppliers. Successfully negotiated positive PPV for the company. Established a cycle count program that was targeted to eliminate annual physical inventory’s. Trained and maintained ITAR and various United States military requirements. Worked directly with customers and project managers to ensure time-lines were met. Procurement activities were both domestic and international including: Japan

  China

  Korea

  Singapore

  and Mexico. Negotiated all LTL and small package freight rates including all international freight both outbound and inbound. Managed and successfully certified IATA - International Air Transport Association Class 9 Dangerous Goods. Implemented and trained lean techniques to better achieve results.

  Supply Chain Manager

  Palladium Energy

  Chicago

  IL

  Focal Point Lighting is a major lighting manufacture employing over 500 employees located on the south side of Chicago. As a material manager

  I successfully established consignment and Kan-Ban programs to increase inventory turns and improve service levels. These programs were instituted with both domestic and international suppliers. Improved inventory turns to a record level. Improved service levels by 60%. Improved vendor quality results by 40%. Set up a successful vendor managed program which reduced planning time by 40 hours per week. Extensive experience with “Lean Thinking” in a Materials and Manufacturing role. Experience with CT-PAT

  NAFTA

  ISF and PMS programs through US Customs. Implemented bar code scanning to vendor base to streamline purchasing activities (Kan-Ban Scan). Built and maintained strong vendor base using established metrics and industry standards. Built VMI model to enable vendor base to manage inventory. Project leader with EDI set up and maintenance. Negotiated contracts with all inbound and outbound carriers. Reduced over-all costs for all transportation.\n\nTasked with implementation of lean techniques throughout the company. Project included implementation of \"lean\" techniques in the customer service department. Customer service department included project leaders

  field service and BOM engineers. Successfully implemented a \"fast-tracked\" customer care department. Implementation of streamlined field service with a over-all reduction of 50%. Researched various software companies including product configuration

  B2B ecommerce

  and quoting and proposal software. Experienced Project champion of implementation plan. Created survey tools and root cause analysis to improve customer relationships. Implementation of CRM (customer relationship management) software Salesforce.com.

  Material Manager

  Focal Point LLC

• Operations Management

  Green Belt

  Supplier Negotiation

  Procurement

  MBA

  Executive Management

  Black Belt

  Change Management

  Customer Service

  Purchasing

  Lean Manufacturing

  Continuous Improvement

  APICS Member

  Distribution Center Operations

  International Project Management

  Lean Thinking

  Contract Negotiation

  Materials Management

  Supply Chain Management

  Inventory Management

  Kerns

  Tricia

  Palladium Energy