Experience

• Center for Academic Advisement and First-Year Experience

  Student Success Specialist

  Oversee and coordinate implementation and delivery of Ramapo’s Early Alert system across units, which include, but are not limited to Student Success (CAAFYE), the Equal Opportunity Fund Program, Athletics and the Office of Specialized Services
  
  Work with faculty to identify at-risk students utilizing the Early Alert system
  
  Utilize student retention resources to coordinate early outreach to at-risk students
  
  Teach one section of Theory and Practices of Peer Facilitation, the Peer Facilitation training course, each fall semester
  
  Coordinate and prepare reports and assessment of student engagement and persistence
  
  Analyze retention data from the Early Alert system to identify key points of student attrition
  
  Deliver Welcome Week programming and coordinate continued orientation and engagement activities for transfer students
  
  Assist with delivery of the College’s orientation programs
  
  Serve as academic advisor to assigned students and provide advising assistance to other students on an ad hoc basis

• Center for Student Success

  Student Success Coordinator

  Tracey worked at Center for Student Success as a Student Success Coordinator

• Center for Academic Advisement and First-Year Experience

  Graduate Assistant

  Supervised and trained student staff members on daily operations, events and campus procedures
  
  Created and developed new Peer Facilitation selection process, program and training course with the Director of Student Success
  
  Collaborated with other staff members/faculty to organize student- and family-focused events and developed programming to meet strategic plan and engagement goals and outcomes
  
  Assisted in the design and implementation of group process and individual interviews for student staff and peer facilitator hiring strategy
  
  Oversaw Peer Facilitation intern projects and responsibilities
  
  Certified test proctor for ACCUPLACER and STAMP testing

• Ramapo College of New Jersey

  Assistant Director of Student Success & Testing

  Tracey worked at Ramapo College of New Jersey as a Assistant Director of Student Success & Testing

• Ramapo College of New Jersey

  Assistant Director of Student Success

  Tracey worked at Ramapo College of New Jersey as a Assistant Director of Student Success

• Eos Airlines

  Travel Specialist

  Arranged flight and travel reservations for guests
  
  Called international clients to promote special deals and encourage return customers