Experience

• Southern Connecticut State University

  Faculty Academic Advising Coordinator/Assistant Professor

  Tom worked at Southern Connecticut State University as a Faculty Academic Advising Coordinator/Assistant Professor

• Southern Connecticut State University

  Assistant Professor School of Business Management

  Tom worked at Southern Connecticut State University as a Assistant Professor School of Business Management

• Elizabeth Arden, New York

  Global Education Consultant

  I. Create and establish interviewing guidelines, onboarding training programs with emphasis on leadership development strategies that will give participants the tools and resources to communicate effectively, increase performance goals and profitability.
  II. Advanced communication skills and strategies that create organizational change aimed at areas of training and developing with emphasis on educational policy and faculty leadership.
  III. Development of strategic/operational planning sessions, diagnosing the cause of organizational and work-unit problems, conducting organizational culture interventions, implementing performance management systems, designing and implementing performance communication appraisal systems and leading faculty/management education programs.
  IV. Responsible for the effective development, coordination and presentation of training and development programs for all leaders, including assessesing organizational-wide developmental needs to drive training initiatives and identifies and arranges suitable training solutions for staff. including the role of actively searches, creatively designs and implements effective methods to educate, enhance and recognize performance.
  V. Faculty with expertise in Communications, Organizational Behavior, First Year Experience and Education.
  
  

• Western Connecticut State University

  Instructor

  Communication and Media Studies

• University of New Haven

  Instructor

  Communication & Media Studies

• University of New Haven

  Teaching Faculty

  Tom worked at University of New Haven as a Teaching Faculty

• Elizabeth Arden, Red Door Spa

  Director, Leadership Development

  Through my career I have utilized both quantitative and qualittative research to identify insights with leadership development that can be leveraged on various levels of management training . I currently plan, develop and implement leadership training programs with emphasis on communication,coaching styles, conflict resolution and management advancement.
  Responsibilities include:
  
  Uses tools to identify strengths and development areas for individuals who are in roles that need management development. Coaches individuals and their direct managers on strategies and tactics to develop strengths and overcome development areas.
  
  Determines common needs, and develops and executes skill development training to fall levels of management.
  
  Mentors managers and to ensure they provide effective leadership and direction to their respective department personnel.
  
  Develops training outlines for new General Managers and facilitates its execution with corporate and field resources.
  
  Analyzes management turnover and recruiting sources and uses this knowledge to coach Operations Management on strategies to increase retention.
  
  TrainThe Trainer certification and works with the training team to certify new entrants with the Nuero Linguistic Programming format.
  
  Conduct exit interviews for resigning Operations Management staff.

• Norwalk Hospital

  Assisted with patient communication and coordination of ER flow