Michigan State University - Social Science
Actively Seeking New Opportunties | Customer Service and Office Administration
Education Management
Sonya
Johnson
Las Vegas, Nevada
CUSTOMER SERVICE AND ADMINSTRATIVE PROFESSIONAL with over 15 years providing service and support in multi-facet industries. Possesses confidence and patience to effectively communicate with customers.
Key attributes:
*Identifying policy and procedure gaps, inefficiencies, resource needs, and bottlenecks, and recommending appropriate improvements
*Exercising professional demeanor and diplomacy and achieving customer satisfaction and maintaining company loyalty
*Working collaboratively with company leadership and being a team player in achieving goals
Administrative Assistant
Sonya worked at University of Nevada, Las Vegas as a Administrative Assistant
Customer Solutions Specialist
Sonya worked at Metacred, Inc. as a Customer Solutions Specialist
Office Administrator
Sonya worked at Michigan State University as a Office Administrator
Customer Service and Administration
Sonya worked at Actively Seeking New Opportuntiies as a Customer Service and Administration
Technical Support Specialist and Sales and Service Representative
Sonya worked at Citi as a Technical Support Specialist and Sales and Service Representative
Associate’s Degree