Resume

• 2008

  Bachelor's Degree

  Government

  Foreign Policy Council

  The University of Texas at Austin

  Bachelor's degree

  English Language and Literature

  General

  Presentations Committee Member for the Undergraduate Writing Center;\n\nNominated for Austin Asian American Chamber of Commerce Scholarship;\n\nForeign Policy Council – Latin America Chair – 2009-2010;\n\nPhi Theta Kappa Honor Society

  The University of Texas at Austin

  Microsoft Office Certified Specialist in Word

  PowerPoint

  and Excel

  Microsoft

  Lone Star College

  Adjunct Online Education Certification

• 2007

  Urdu

  Hindi

  English

  Spanish

  Basics

  Psychology Club

  Lone Star College System

• Developments in Literacy USA

  Volunteer

  Social Work Volunteer

  Pop Wuj - Spanish School Guatemala

  Copywriting

  PowerPoint

  Web Content

  ESL

  Outlook

  Written & Oral Presentation Skills

  Microsoft Excel

  Instructional Design

  Public Speaking

  Microsoft Office

  Customer Service

  Access

  Curriculum Assessment

  Adobe

  Proofreading

  Adult Education

  Spanish

  Higher Education

  Editing

  WordPress

  Fifth Ward

  Actress on three episodes of UMC's Fifth Ward. \n\nhttp://www.imdb.com/name/nm9585338/

  Fifth Ward

  Instructional Design for Engl 1301 and 1302\nCreating competencies

  curricula

  and assessments for a competency-based

  online associate's business degree

  Mirza

  Shumyla

  Mirza

  RuffaloCODY

  Veriforce

  Lone Star College

  The University of Texas at Austin

  The Reynolds and Reynolds Company

  University of Texas at Austin Population Research Center

  C&M Regulatory Pipeline Consultants

  LLC

  Mosaic

  Mosaic

  University of Texas at Austin Population Research Center

  Austin & Houston Offices

  •\tDistributed

  explained

  processed

  organized

  and entered survey data in a deadline-oriented environment \n•\tProofread survey instruments and other documents in English and in Spanish for accuracy and clarity\n**Provided on-site assistance as needed at the Houston office intermittently from 02/2012 to 06/2013

  Research Assistant

  Kingwood & University Park

  •\tInstructed students in English grammar and punctuation rules

  reading comprehension

  and the writing process for a variety of papers and catered to a wide range of adult learners\n•\tTaught students via multi-media presentations (Prezi and PowerPoint) and interactive activities that were developed based on student needs

  including students with disabilities\n•\tImplemented the English Department’s Bridging Cultures initiative through various texts and discussions that raised awareness and understanding of other cultures within the classroom\n• Utilized various LMS systems: Desire2Learn

  Angel

  and Blackboard

  DS English Instructor

  Lone Star College

  •\tResearched and developed a variety of interactive computer-based training utilizing the ADDIE model:\no\tSafety training based off of OSHA standards (e.g. heat stress

  cold stress

  trenching

  excavating)\no\tTechnical training based off of federal regulations (49 CFR 192 & 195) (e.g. bacteria testing

  cryogenic expansion

  corrosion

  coating

  cathodic protection

  natural gas: wellhead to burner tip series)\no\tClient-specific training (including training courses released to over 2

  000 employees)\n•\tWrote animations and scripted and directed video training to illustrate technical concepts\n•\tCreated learner

  needs

  and task analyses

  knowledge checks

  exams

  animation storyboards and scripts

  graphic design sketches

  training guides

  glossaries

  reference cards

  manuals

  and measureable objectives; experience with IACET accreditation\n•\tInterviewed SMEs on-site and via cold-calling to obtain industry-specific content and terminology\n•\tCollaborated with managers

  supervisors

  SMEs

  clients

  designers

  and e-learning specialists\n•\tConverted group-based training to instructor-led training \n•\tProofread and edited: sales proposals

  marketing campaigns

  company newsletters

  quality assurance e-mail templates

  and courses written by other Instructional Designers\n•\tInterim Supervisor as needed: wrote internal procedures

  trained new employees

  and attended supervisor/manager meetings to discuss issues and projects\n\nTechnical Instructor \n•\tTaught an internal and external 7-hour course on software\no\tDeveloped the curriculum

  user exercises

  reference guide

  and facilitator’s guide for this interactive software course with a focus on gamification to amplify learner retention\n•\tTraveled across the U.S. to teach the 8-hour Authorized Evaluator Training Class based off of regulatory requirements under 49 CFR 192 and 195\no\tTrained and evaluated new instructors \n•\tBuilt and taught company-wide internal training courses on business writing

  email etiquette

  and writing skills\n

  Veriforce

  LLC

  Lone Star College

  LSC Kingwood & LSC University Park

  •\tAssisted students with a variety of grammar exercises

  academic papers

  thesis statements

  creative pieces

  and reading comprehension.\n•\tTaught students how to create engaging presentations on PowerPoint and how to format academic documents in accordance with MLA

  APA

  and CMS standards

  Writing Tutor

  Veriforce

  The University of Texas at Austin

  Austin

  Consultant from September 2011 to December 2011 (fall semester)\n•\tGuided undergraduates through the writing process as a peer.\n•\tTaught ESL students fundamental grammar and punctuation rules.\n•\tHelped students to become better writers in a constructive and safe environment.\n\n\n\nInternship from January 2011 to May 2011 (spring semester)\n•\tGained experience in consulting through shadowing and observation.\n•\tLearned how to help a wide array of students across a variety of majors with different types of writing.\n•\tLearned the most effective ways to help a peer as a tutor through observation

  exercises

  and textbooks used during the internship.

  Writing Consultant/Intern

  Remote

  C&M Regulatory Pipeline Consultants

  LLC

  RuffaloCODY

  Austin

  Tx

  Raised over $10

  000 in donations for the University through cold-calling and informed alumni and donors about current events at the University of Texas at Austin

  Student Caller

  Houston

  Texas Area

  •\tWrote copy for various holidays and multiple car brands\n• Proofread

  edited

  launched

  and provided suggestions for direct mail pieces

  service emails

  and sales\n•\tOrganized and updated client-data lists \n

  Marketing Production Specialist/Copywriter

  The Reynolds and Reynolds Company