Resume

• 2012

  Master of Arts (MA)

  Communication

  General

  Eastern Michigan University

• 2007

  Bachelor of Science (B.S.)

  Psychology

  Eastern Michigan University

  History and Systems of Psychology

  Listening Behavior

  Public Discourse

  Quantitative Methods of Psychology

  Physiological Psychology

  Organizational Communication

  Experimental Psychology

  Child Psychology

  Interpersonal Communication

  BOMA Foundations of Real Estate Course

  Family Communication

  Psychology of Women

  Abnormal Psychology

  Public Speaking

  Gender Communication

  Psychology of Sex

  CPR

• Church

  Volunteer

  DONATOR

  We gave a Secret Santa Christmas Toy Drive Skating party at a local skating ring (Rollercade) in Detroit. With the help of donations we were able to provide toys to less fortunate children for Christmas. We also provided refreshments such as chips

  juice

  etc. Every child left with a toy in their hand!

  L.I.F.E of Detroit

  -We collaborated with other Detroit organizations and we hosted a Feed the Less Fortunate event at the Cass Park in Detroit. With the help of donations we were able to provide food

  drinks

  clothes

  gloves

  hats

  and hygiene products. \n-We collaborated with The Rollercade (a family owned business that provides a friendly environment to children of the neighborhood to come to as a good hobby/safe-haven-rollerskating) for Christmas and provided toys

  gloves

  hats

  refreshments to children that may not be as fortunate as others. \n-Most of all; we were able to provide our time to show Detroit that there are people that still care and want to see them succeed!

  L.I.F.E OF DETROIT

  Retail

  Organization

  •\tExceptional versatility and adaptability

  Time Management

  Cashiers

  Problem Solving

  Management

  Filing

  PowerPoint

  Teaching

  Team Building

  Microsoft Word

  •\tExcellent customer service skills

  Microsoft Excel

  Critical Thinking

  Typing

  Customer Service

  Research

  •\tAbility to manage multiple tasks in a pressured environment

  •\tHighly meticulous

  Wright

  Have you ever asked yourself if you are truly fulfilling your purpose in life? \n\nI am the most determined

  humble

  and motivated person you will ever meet. I crave knowledge and love to learn new things. I graduated from Eastern Michigan University with a Master of Arts in Communication and a Bachelor of Science in Psychology. I am currently pursing my RPA certification as I work in Commercial Real Estate. My superlative communication skills allows me to create a positive work atmosphere as well as create great professional relationships with our tenants

  staff

  and ownership. Knowing the job is important but possessing a good attitude is an imperative skillset that assists with enhancing the work environment

  maintain existing tenants and attract new tenants/business. I serve as a bridge that connects the tenant to management and ownership. I have the honor to be an advocate

  voice

  and platform for office and retail businesses allowing us to make a difference no matter how big or small. \n\nMy current goal is to continue to execute my skill set

  grow

  and succeed. To improve

  give my all

  and do my best. I carry myself with exquisite professionalism

  integrity

  ethics

  and excellent people skills. I have several years of experience in multiple avenues such as being a Property Administrator in Commercial Real Estate responsible for properties such as The historical Fisher Building

  411 Piquette

  6001 Cass and the 7300 Woodward building (formerly known as Lakeshore Global) in Detroit. I've also had the pleasure to teach at the college level (former lecturer at EMU). I am a fast learner and can achieve anything that I set my mind on. \n\nMy ultimate goal is to groom myself into becoming an entrepreneur

  (have multiple avenues of income)

  continue to work hard

  obtain my RPA and as much knowledge as possible to groom me into a great Property Manager. I love working in a professional environment that offers the opportunity to help others and make a difference! Live a life of PURPOSE!

  Shareyes

  REDICO

  Professional Recruiters Group

  Tutor

  Eastern Michigan University

  The Wright Daycare

  •\tMentor students academically\n•\tHelp improve students writing skills and presentational skills\n•\tHelp facilitate critical thinking and problem solving

  Tutor

  Assistant Property Manager

  -Responsible for overseeing the operations of four different properties located in Detroit \n-Assist the Property Manager with various management tasks and the day to day operations\n-Able to independently lead the property and the staff in PM absence as well as when PM is onsite. Very knowledgeable about the building procedures and operations\n-Complete Monthly Narrative Reports that are submitted to ownership for review (includes leasing activity

  marketing information

  and accounts receivable)\n-Complete Monthly DTE Allocation Spreadsheet for utility consultant\n-Complete Monthly TSI (Tenant Services Invoices) for accounting \n-Evaluate

  code

  and submit invoices using Avid and Nexus Systems\n-Review tenant collections

  note their accounts

  and follow up for payment as well as work with our attorney to send 7-day notices \n-Prepare service contracts for vendors and collect their COI's (Certificate of Insurance)

  W9's

  etc. \n-Input work order request for maintenance/building repairs and janitorial concerns by using Rediworks and/or Workspeed programs \n-Access ledgers

  invoices

  etc.

  assisting tenants with billing concerns using MRI database (rent roll

  aged delinquencies

  statements)\n-Review leases to confirm terms

  policies

  and direction of tenant concerns\n-Dispatch/oversee maintenance

  housekeeping

  contractors and security to complete various operational tasks\n-Follow up and meet with tenants to resolve any concerns -tenant relations-have good personable and professional relationships with the tenants (Superlative Communication and Interpersonal Skills)\n-Use Mailchimp to distribute mass communication emails to entire building during emergencies as well as to keep tenants informed of building activities \n-Greet tenants

  contractors

  etc. with a pleasant smile and friendly demeanor

  as well as provide information and direct people of where they need to go (people skills)\n- Respond to tenant concerns working a 12-multi-line phone as well as via email (Problem Solving)

  REDICO

  College Professor

  CTAC 124 Foundations of Speech course. \n•\tEducate and teach college students how to properly construct (write) and deliver (verbal/nonverbal) speeches in front of an audience (Informative

  Persuasive

  Ceremonial

  Impromptu)\n•\tCreate syllabus and assignments that allowed my students to express themselves

  become more confident

  and succeed in the classroom \n•\tProfessionally grade papers

  offer useful feedback

  and submit final grades to the online system\n•\tMaintain structure

  organization

  and initiated innovative thinking in the classroom through hands on lectures (no PowerPoints-we review the chapters and I ask questions to include student participation as we review) \n•\tStrong research background in psychology and communication coursework

  Eastern Michigan University

  Assistant Manager

  •\tOversee and manage all staff and lead the team with positive energy \n•\tLead/provide training workshops and hands-on learning to staff\n•\tFacilitate/teach positive play and redirect children behaviors \n•\tCreate safe

  open

  trustworthy business environment through personal display of professionalism

  integrity

  and respect\n•\tUse Microsoft Word

  Excel

  and PowerPoint to process

  create

  and complete paperwork

  activities

  and enforce policies \n•\tConstruct business documents (policy handbook

  schedules

  applications

  consent forms

  etc.) dedicated to the success of the staff

  children

  and the business. Build lesson plans/schedule dedicated to nourish development\n•\tReceive incoming calls and assist parents in a positive manner\n•\tFacilitate team building skills\n- Encourage positive play/self help skills with the children

  The Wright Daycare

  Substitute Teacher

  •\tCreate/build lesson plans and assignments\n•\tIntervene behavior issues in order to maintain a constructive classroom environment\n•\tProvide a learning platform allowing all students to learn and excel in the academic arena

  Professional Recruiters Group

  BOMA/Metro Detroit

  Building Owners and Managers Association

  LIFE STANDS FOR:\n\n[L]earning from experience\n[I]nspiring change\n[F]inding greatness within yourself\n[E]mpowering others to achieve and succeed\n\nPURPOSE:\n\nLife is a challenge and sometimes people make the wrong choices. Many times our young men and women lack positive role models and mentors to help guide them through the many roadblocks throughout life. This may result from the lack of resources or positive people in their lives that care about their success. L.I.F.E. provides the youth with a different outlook on how to attack those curve balls. We listen to their hurdles. We share our stories and present them with successful testimonies from the same obstacles that their facing. We provide our youth with connections to better their lives. We inspire our youth to inspire others. \n\nBreaking the cycle

  one generation at a time!\n\n\n

  CEO

  L.I.F.E OF DETROIT

  Foundations of Real Estate Management

  I received a Certification of Completion. According to Boma International

  \"Foundations of Real Estate Management is a comprehensive introduction to commercial real estate covering topics such as administration and management; building systems/operations; accounting and reporting: and contract administration\". -Boma International\n-Building tours of different building systems were included as well to help us gain a deeper appreciation and understanding of how the systems work.

  BOMA International

  Dean's List

  Certificate of Appreciation