Experience

• University of Toronto

  Researcher

  • Led a team to design, oversee and carryout neuroscience and behavioural research experiments.
  • Built and tested surgical implantation of 32 channel neural electrodes to record electrical activity.
  • Planned, organized and designed data collection procedures to analyze outputs.
  • Provided staff training on data collections methods, lab procedures and review of results.
  • Facilitated seminars and evaluated students’ class work and graded course work.
  • Reviewed performance measures based on program objective.

• Government of Alberta

  Project Coordinator

  Shannon worked at Government of Alberta as a Project Coordinator

• Government of Alberta

  Knowledge Manager/Analytics

  • Led a team to design, architect and implement the Knowledge Management Program which was presented to the management team and implemented in early 2012
  • Completed data analysis to review and adjust business goals based on trends and impacts to provisioning of service.
  • Monitored and reported on business goal changes and results.
  • Initiated changes with the Vendor to enhance business processes and improve delivery of service (customer satisfaction) internally and to other ministries.
  • Analyzed operational data, generated reports and created information for management to promote growth, service and change for delivery of technical and non-technical services.
  
  *Case Study of Knowledge Management Success for RightAnswers Inc.

• Government of Alberta

  Continuous Service Improvement & Change Management Analyst

  Shannon worked at Government of Alberta as a Continuous Service Improvement & Change Management Analyst

• Parkwood Master Builder

  Senior Estimator

  • Led the financial and project IT staff through a process to analyze data based on reports including all variables of construction costs (base cost of items, purchasing process, supplier discounts, delivery of products and services, performance and external influences such as inspections/timing and weather).
  • Negotiated vendor/supplier contracts, managed pricing and provided oversight to the estimating department.
  • Developed new policies and procedures which were presented to and approved by the CEO and executive team members. Implemented revised policies with construction management teams.
  • Monitored legislation, regulations, standards and provided input and updates to policies and recommended changes as required. Ensured the changes were communicated and noted on personnel files.
  • Created reports to monitor corporate performance based on key indicators and presented results on regular bases to the CEO and Executive.
  • Managed the contractor, HR processes (hiring, trade assignment), and quality management for over 100 partner businesses • Developed collaborative working relationships with industry area representatives to develop new building specifications, and implemented use of new building products and practices.
  • Provided oversight and support to teams building 70-120 homes/ year.

• JRS Construction Group

  Business Relationship Manager

  • Supported the CEO and key stakeholders of 9 businesses to grow and maintain the business through relationship management and development of operational efficiency systems. Provided logistical support and oversight to residential and commercial construction projects.
  • Developed and established project management processes for teams, engineers, foreman and stakeholders. Provided reports and results to measure project performance and adjusted approaches as required based on analysis of financial results and project performance.
  • Developed an overall framework including policies, procedures and measurements for the CEO and key stakeholders to measure business and financial success of the business ventures.
  • Negotiated and resolved customer concerns in conjunction with the CEO and stakeholders. Conducted on site visits and inspections to monitor safety, progress and resolve delivery concerns.
  • Created and provided employee training for technical
  • Managed the human resources efforts which included payroll administration, recruitment, interviewing and hiring of staff.

• MacEwan University

  Psychology Course Instructor

  • Created undergraduate courses in Learning and Behavior, Applied Learning Principles, and various other Psychology courses based on university policies and procedures.
  • Delivered classroom lectures and workshops to classes ranging from 12 to 400 students.
  • Applied innovative teaching strategies and delivery of guest lectures to motivate students to learn.