Resume

• 2010

  Doctoral

  Public Administration

  Graduate Student Representative for the College of Design and Social Inquiry (Graduate Student and Professional Advisory Board)

  Florida Atlantic University

• 2008

  MPA

  Urban Research and Planning

  Old Dominion University

• 1999

  BA

  Business Administration

  North Carolina Central University

• Management

  Data Analysis

  Outlook

  Economic Development

  Microsoft Word

  Microsoft Office

  Public Relations

  Community Development

  Strategic Planning

  Research

  Public Policy

  New Business Development

  Community Outreach

  Public Speaking

  Project Management

  Microsoft Excel

  Nonprofits

  Non-profits

  Photoshop

  PowerPoint

  Writting Sample

  Peer-Reviewed Publication

  Writting Sample

  Diggs

  Ph.D

  MPA

  S. Nicole

  Norfolk Redevelopment and Housing Authority

  City of Chesapeake Planning Department

  Consolidated Credit Solutions

  Duke University Health System

  California State University

  East Bay

  Florida Atlantic University

  I was responsible for researching President Obama's housing initiative entitled Choice Neighborhoods for Norfolk Redevelopment and Housing Authority in preparation for the new NOFA. NRHA is one of the most successful housing authorities in the country

  in terms of revitalizing communities and securing grants such as HOPE VI.

  Housing Reinvention Intern

  Norfolk

  Virginia Area

  Norfolk Redevelopment and Housing Authority

  Hayward

  CA

  Serve as the academic leader and administrative head of the Public Affairs and Administration Department responsible for academic advising

  personnel management and the daily operations of the department (student admissions for both the MPA and MS-HCA programs and signing a variety of administrative documents-student grade appeals

  grade changes

  reinstatement petitions etc..).

  Department of Public Affairs and Administration Chair (Summer Quarter)

  California State University

  East Bay

  Chesapeake

  Virginia

  my responsibilities included attending various planning meetings

  budget hearings and open forums. I worked with the Economic Development team to devise a long-rang plan to determine areas of economic growth along the waterways for the City of Chesapeake. My research was presented as a feasibility analysis to the planning team

  economic development team and additional city administrators.

  Planning Intern

  City of Chesapeake Planning Department

  Durham

  North Carolina

  I was initially hired as an Accounting Specialist however within two years assumed expended responsibility concurrent with a Financial Analyst. My primary responsibility was t be accountable for appropriate management and reconciliation of all patient revenues for the 36 Duke University health systems clinic operations in Durham and Raleigh

  NC. I was responsible for balancing and managing daily financial spreadsheets and preparing month and year-end fiscal close reports. I prepared daily revenue reports for Financial Analysts and the Financial Manager. I managed external financial operations in reconciling payment and program discrepancies. Operated innovative financial information systems database the tracked insurance payments and facilitated accuracy and timeliness to strengthen overall financial performance of the department. I also served as the secondary troubleshooter for system deficiencies and trained additional program users.

  Accounting Specialist

  Duke University Health System

  Boca Raton

  Florida

  My research interests are directed primarily towards social justice issues in a variety of interrelated policy areas to include environmental justice

  housing policy

  planning

  health policy

  urban policy and health disparities. I have an active publication record

  including articles in PA Times and national peer reviewed journals. I am currently researching the influence leadership and representativeness have upon cultural competence of emergency medical services. Concurrently I am instructing a distance-learning course entitled Communication Skills in Public Administration. I have been instructing undergraduate course since Spring 2012 and all of which are required courses for a degree in Public Management. Course include (1) Managing Excellence in the public and non-profit sectors

  (2) Organizational Behavior and Communication

  (3) Managing People in the public sector

  (4) Administrative Process and ethics and (5) Communication Skills in Public Administration. I have had the opportunity to teach sessions of these courses both in-class and on-line. Teaching has been such a rewarding experience and I have learned more about myself and teaching style that works best for my students.\n\nCourses Taught: Communication Skills in Public Administration; Administrative Process and Ethics; Managing People in the Public Sector; Organizational Behavior and Administrative Communication; and Managing for Excellence in the Public and Non-Profit sectors

  Doctoral Candidate and Adjunct Professor

  Florida Atlantic University

  Fort Lauderdale FL

  Manage a foreclosure prevention assistance program entitled the Florida Hardest Hit Program. I facilitate the day-to-day operations of this program

  design policies and procedures for the department and develop monthly and year-end financial reports. I manage a team of twelve housing advisors and to date have assisted more than 1

  600 homeowners save their homes as a result of unemployment and/or underemployment. This program has generates more than $168

  000 annually for the company.

  Program Manager/ Senior Account Executive

  Consolidated Credit Solutions

  Hayward

  CA

  Instructional duties extend beyond duties in the classroom and typically include: preparing and updating my syllabus; planning and determining outcomes for each class session; maintain attendance and grade records; grading and/or evaluating assignments; meeting with students to clarify expectations or to discuss individual progress; administering course evaluations; considering new methodologies for course delivery; staying current with the literature within the areas of Public Administration

  Health Administration

  Public Policy

  Social Inclusion and Justice; and submit final course grades online. \n\nCourses Taught: Human Organizations and Social Realities; Health Care Policy Analysis; Administrative Process and Ethics; Research Methods I; Health Care Quality Assessment and Improvement

  Assistant Professor

  California State University

  East Bay