Resume

• 2011

  Doctor of Philosophy (PhD)

  Hospitality Management

• 2006

  Certificate

  Human Resources Management

• 2004

  Master of Arts (MA)

  Organizational Leadership

  Alcohol ServSafe Safety

  National Restaurant Association

  Strength Deployment Inventory (Level I & II)

  Personal Strengths Publishing Inc

  American Hotel & Lodging Association

  Certified Hospitality Educator (CHE)

• 1998

  Bachelor of Arts (BA)

  Social Science

• ERA Solutions | relational-focused ASO: Administrative Service Organization

  Our Mission Creating cost-effective operational

  people and stewardship solutions for organizations with a continual focus on relationships

  integrity

  courage and strategy Our Values We say what we do - People before process - Truth with best practice - Humility in leadership - Excellence in life One Core Principal Relational-focused support and systems Employers Resource Associates

  Inc.

  -Keep the Minutes of all meetings of the Board of Directors and the Minutes of all meetings of the Association.\n\n-Responsible to have a charge of such books and papers as the Board of Directors may direct; and perform all of the duties incident to the office of Secretary / Treasurer. \n\n-Maintain a record book of Owners

  listing the names mailing addresses and telephone numbers of Owners

  as furnished to the Association.\n\n-Distribute minutes of all meetings of the Board. \n\n-Act as the chief financial officer of the Association

  including accounts of all assets

  liabilities

  receipts and disbursements in books belonging to the Association. \n\n-Responsible for the deposit of all monies and other valuable effects in the name

  and to the credit

  of the Association in such depositories as may from time to time be designated by the Board of Directors. \n\n-Execute other powers and perform such other duties as may be prescribed by the Board of Directors and governing By-Laws.

  Falcon Manor Home Owners Association

  Underwater Debris Picker-upper

  Dive against debris volunteer. Participate in regular underwater ocean cleanups. Pick up

  sort

  track

  report debris findings for ProjectAware research.

  Project AWARE

  Training

  Hospitality

  Job Descriptions

  Benefits Administration

  Directing

  Employee Training

  Leadership Development

  FLSA

  FMLA

  Executive Development

  Program Management

  Performance Management

  Management

  Leadership

  Personnel Management

  Employment Law

  Workers Compensation

  Recruiting

  EEOC

  Sales

  Career Month Programming

  These are events that will help students prepare for the expo. Students should consider attending and participating in as many as their schedule permits to give themselves a competitive edge. For more information please contact Career Services Coordinator Ann Lara at (909) 869-4149 or aelara@csupomona.edu.

  Ryan

  Giffen

  Ph.D.

  Johnson & Wales University

  Orange Coast College

  Colorado State University-Global Campus

  Employers Resource Associates

  Mark Beamish Waterproofing

  California State University-Long Beach

  JMJ Financial

  SHIFT it

  INOSPIRE

  Bigger Hammer Production Services

  Orange County

  California Area

  Serve JMJ FInancial as a Part-Time Human Resources Manager under Employers Resource Associates (ERA) as an Human Resources Consultant.\n\n-Develop and administer various human resources plan and procedures for all company personnel located at corporate and field branches (San Diego

  Aliso Viejo

  Costa Mesa

  Seal Beach

  Irvine).\n\n-Participate in developing department goals

  objectives

  and systems.\n\n-Convert to a paperless process to ensure efficiency of applications and people management using Google Docs and BambooHR.\n\n-Implement and annually updates the compensation program; rewrite job descriptions as necessary; monitor the performance evaluation program and revises as necessary.\n\n-Develop

  recommend and implement personnel policies and procedures; prepare and maintains handbook on policies and procedures; perform benefits administration to include claims resolution

  change reporting

  and annual re-evaluation of policies for cost-effectiveness.\n\n-File EEO-1 annually; maintain other records

  reports and logs to conform to EEO regulations.\n\n-Conduct recruitment effort for exempt

  nonexempt and temporary workers; writes and places advertisements; works with supervisors to screen and interview candidates; conduct reference checking; extends job offers; conduct new-employee orientations; monitor career-path program and employee relations counseling; conducts exit interviews as necessary.\n\n-Establish and maintain department records and reports. \n\n-Participate in administrative staff meetings (if required) and attends other meetings

  such as seminars. \n\n-Evaluate reports

  decisions and results of department initiatives in relation to established goals. -Recommend new approaches

  policies and procedures to effect continual improvements in efficiency of department and services performed.\n\n-Manage and administer benefit administration including health and 401k retirement plans\n\n-Ensure compliance with all federal

  state and local employment laws.

  Human Resources Director (Fractional)

  JMJ Financial

  -Provided customized strategic human resource solutions by utilizing organizational development techniques.\n\n-Reported directly to principals

  CEO’s

  and General Managers on various projects.\n\n-Instructed ServSafe® alcohol training and exam proctoring for hotels and higher education institutions.\n\n-Created and implement employee handbooks. \n\n-Developed and implementation of strategic training's and executive retreats.\n\n-Analyzed and roll out of performance review programs utilizing cutting edge technology.\n\n-Provided executive life coaching and development.\n\n-Areas of service includde: training & development

  leadership development

  communication enhancement solutions.\n\n-Clients included: Hilton Del Mar

  California State University

  Pomona

  CA. Embassy Suites Hotels

  Courtyard by Marriott

  Dahl Wedding Company

  Earthbound Media Group

  Net Acceleration

  and ArcStone Financial.

  SHIFT it

  California State University-Long Beach

  Long Beach

  CA

  Instructor in the department of hospitality management.\n\nHM 371- Human Resources in Hospitality Management \nHM 372- Hotel & Lodging Management\nHM 376- Hospitality Marketing and Service Management\nHM 479- Leadership and Strategic Management in Hospitality

  Lecturer

  Orange County

  California Area

  -As a consultant under Inospire Global

  Inc.

  provide coaching

  counseling and employee-related solutions to 170 employees throughout Southern and Northern California.\n\n-Manage and oversee the payroll and office administration department and its employees (4) including payroll compliance issues and reporting. \n\n-Provide guidance and support around talent acquisition

  total rewards

  performance management

  organizational change and culture.\n\n-Help ensure that MBW attracts

  develops

  and retains the best talent

  keeping a continual pipeline of potential candidates

  particularly for field positions. \n\n-Assist in fostering a work environment where innovation flourishes.\n\n-Develop succession plans

  training

  and career development strategies for employees including facilitating virtual training

  online modules

  etc.\n\n-Provide day-to-day people support to management and employees in the core areas of traditional human resources

  including but not limited to: selection

  hiring

  onboarding

  discipline

  terminations

  and workers’ compensation.\n\n-Maintain HR documentation and forms including employee personnel files

  I-9 forms

  Change of Status

  etc.\n\n-Conduct various types of background checks commensurate to specific positions as needed.\n\n-Administer and process health benefits with 3rd party administrator.\n\n-Manage and monitor worker’s compensation injury reporting in compliance with OSHA and California employment laws.\n\n-Partner with Safety Manager to ensure a consistent company safety program

  overseeing safety compliance

  employee safety records

  and updating injury illness and prevention program (IIPP) as necessary.\n\n-Manage 401K program and ensures compliance in conjunction with 3rd party administrator.\n\n-Ensure legal compliance by monitoring and implementing applicable employment jurisdiction requirements.

  Human Resources Director (Fractional)

  Mark Beamish Waterproofing

  Costa Mesa

  CA

  -Functioned as an instructor for the Hospitality Travel & Tourism program for the following courses: Human Resources Management

  California Labor Law

  Hospitality Law

  Supervisory Skill Development

  Leadership Development

  Hospitality Operations

  Front Office Operations

  Sales & Marketing

  Guest Services

  Revenue Management

  Hospitality Accounting

  Sports Event Management

  Exposition and Trade Show Management

  Event Fund Raising & Sponsorship

  Introduction to the Hospitality Industry

  Spa Management

  and Housekeeping.\n\n-Assisted in program administration

  student recruitment

  admission and advising

  budgetary assessment

  planning and preparation.\n\n-Maintained program and course Student Learning Outcomes and assessment processes via TracDat.\n\n-Participated in maintaining curriculum

  course development

  updates

  planning

  revising

  implementation

  and evaluation.\n\n-Participated with on-going program evaluation and program review.\n\n-Maintained current knowledge of the discipline and educational methodologies through professional development.\n\n-Maintained internship sites and the assurance of quality instruction of internship education by regular visits to employer sites.\n\n-Worked cooperatively toward mutual goals with other program coordinators and faculty with the Hospitality Department and the Consumer & Health Sciences Division.\n\n-Recommended the purchase of equipment and supplies.\n\n-Developed instructional innovations to ensure program success.\n\n-Assisted with program outreach

  including publicity

  community relations

  advisory committee membership and meetings

  external funding opportunities

  and campus events.\n\n-Communicated with state and national professional associations.

  Instructor

  Orange Coast College

  Providence

  Rhode Island Area

  -Course Instructor for: Human Resources Management

  Front Office Operations

  Hospitality Marketing.\n\n-Assessed multiple learning needs and teach towards those needs for optimal learning retention of 480 students annually.\n\n-Participated in the university's faculty advising program\n\n-Attended scheduled faculty meetings

  department meetings

  faculty orientation

  training programs

  and committee meetings.\n\n-Served as a committee member.\n\n-Participated in student orientation

  admissions events

  open houses

  Family Weekend

  competitions

  professional conferences

  and other events as directed by the department chair or director.\n\n-Supported extracurricular activities by attendance and/or service as an advisor.

  Assistant Professor

  Johnson & Wales University

  Seal Beach

  CA

  -Provide customized strategic human resource solutions to principles

  CEO's and General Managers by utilizing organizational development techniques.\n\n-Create and implement employee handbooks. \n\n-Manage employee relations issues as required. \n\n-Conduct employee opinion surveys

  reviews results with management and oversaw action plan to correct deficiencies. \n\n-Conduct exit interviews for all employees. \n\n-Answer any questions and/or requests by EEOC

  EDD

  and other governmental agencies

  including employee complaints. \n\n-Coordinate yearly open enrollment benefit meetings.\n\n-Development and implementation of strategic training's and executive retreats.\n\n-Analysis and roll out of performance review programs utilizing cutting edge technology.\n\n-Provide executive life coaching and development.\n\n-Areas of service include: training & development

  leadership development

  communication enhancement solutions.

  Human Resources Consultant

  Employers Resource Associates

  Long Beach

  CA

  We help hospitality employers build cultures of innovation and inspiration while reducing risk and liability. We have the solutions to diagnose

  prescribe

  and monitor the most complex workplace challenges facing the industry today.

  Founder | Podcast Host - The MOD Report

  INOSPIRE

  Greater Los Angeles Area

  * As a consultant under Inospire Global

  Inc.

  serve as the interim HRD for a 200 variable employee media/production company\n* Responsible for all aspects of the selection process including pre-screening

  interview

  selection and on-boarding process for HRD

  Stagehands

  and production riggers\n* Maintain and audit I9s for compliance\n* Devise and recommend HR strategy in moving the department and company forward during the transition. \n* Fulfill other responsibilities of an HRD as needed.

  Human Resources Director (Fractional)

  Bigger Hammer Production Services

  Greenwood Village

  CO

  -Online Instructor (Business Management program) via Schoology LMS platform in the following approved courses:\n\n-Principles of Management (MGT300)\n-The Legal and Ethical Environment of Business (MGT320)\n-Principles of Human Resource Management (HRM300)\n-Meetings and Event Management (HTM320)\n-Human Resources Development and Management (HRM400)\n-Managing and Leading Team Dynamics (HRM425)

  Instructor

  Colorado State University-Global Campus