Resume

• 2001

  M. A. in English

  Completed all credits

  except for final project.\nStudies in Critical Theory

  Film Theory

  and 20th Century American Literature

  Cultural Studies/Critical Theory and Analysis

  University of Rhode Island

• 1989

  M.L.I.S

  Technical

  Academic Libraries

• 1979

  English

  Creative Writing

  American Literature

  University of Rhode Island

• 1974

  St. Mary's Academy - Bay View

• Rhode Island Hospital

  Worked with chronically ill & traumatically injured children.

  Librarian

  Established Learning Resources Center

  Dorcas International Institute of Rhode Island

  Hotline Counselor

  Aids Project Rhode Island

  SDLC

  Business Analysis

  Agile Methodologies

  Process Flow Documentation

  Business Requirements

  SharePoint

  Analysis

  Change Management

  Functional Requirements

  Software Documentation

  Process Improvement

  Technical Writing

  Instructional Design

  Project Management

  Disaster Recovery

  Visio

  Technical Documentation

  Medeiros

  Robin

  Medeiros

  Community College of Rhode Island

  CNM

  Pfizer

  BB&T

  Raytheon

  Community College of Rhode Island

  Revolution Group

  Inc.

  Rhode Island College

  Johnson & Wales University

  RBS Citizens

  Wilson

  North Carolina

  Created technical documentation working with SMEs and business units to gather and define business requirements

  analyze and map processes (current state/future state)

  and analyze data for COTS

  internal and legacy applications.

  Project Manager

  BB&T

  Warwick

  Rhode Island; Providence

  RI; Lincoln

  RI

  Proficiency with instructional design

  implemented student web portal for various courses

  and provided original content and evaluation criteria for writing and literature courses on multiple campuses.\nEmployed portfolio process

  facilitation and workshops to reach goals and design objectives.

  English Professor

  Community College of Rhode Island

  Providence

  Rhode Island Area

  Taught Communications and Composition classes.

  English Professor

  Johnson & Wales University

  Tewksbury

  MA

  Responsible for the Engineering coordination of IDS programs for the Program Office.

  Planning Engineer

  Raytheon

  Providence

  Rhode Island Area

  Developed end user manual and conducted internal and external staff training for Innovative Interfaces

  Inc. Millennium client server software.

  Cataloging Librarian

  Rhode Island College

  Albuquerque

  New Mexico Area

  Supported over 30

  000 end users. Created custom documentation for 1) Academic research techniques and presentation materials for Composition

  Developmental Reading

  Writing

  Business Marketing

  and Entrepreneurship courses; 2) Business

  industry and demographic research for the community based Small Business workshop; 3) Staff procedures and tipsheets for search procedures

  troubleshooting

  and instructional technology.

  Associate Director of the Libraries

  CNM

  Lead writer for AtS projects; technical documentation for hardware decommissioning project. \nISLC project lifecycle documentation from GO/NO GO PM Gate decks

  test plans

  work scope

  and release readiness produced.\nDocument management through Live Link and eRoom/Documentum.

  Senior Technical Writer/Senior Consultant

  New London/Norwich

  Connecticut Area

  Pfizer

  Warwick

  Rhode Island

  Provided instructor led training

  developed custom training materials and presentations regarding for academic research techniques for aggregate databases

  web resources

  and text resources.\nCompiled departmental procedural manuals for client server and text-based legacy systems.

  Serials Librarian

  Community College of Rhode Island

  Providence

  Rhode Island Area

  Proficiency with instructional design

  implemented student web portal for various courses

  and provided original content and evaluation criteria for writing and literature courses.\nEmployed portfolio process

  facilitation and workshops to reach goals and design objectives.\nExperience with Luminis academic enterprise wide content system employed to provide course notes

  materials and evaluation criteria.

  English Professor

  Community College of Rhode Island

  Produced PDLC documentation for CORE group projects from business requirements

  project plans

  issues lists

  implementation plans

  change management request forms

  production readiness

  lessons learned

  etc.

  Project Analyst

  Providence

  Rhode Island Area

  Revolution Group

  Inc.

  Cranston

  RI

  Lead and organize walk through meetings to review project roadmaps with enterprise stakeholders and project teams. Identified risks/issues; reviewed Operation Readiness and Implementation plans to ensure that all initiatives adhere to the release process and procedures.\nSuccessfully led Operational Readiness implementation of mission critical multiple Infrastructure for large and complex and strategic projects with agile and waterfall methodologies.\nManaged the development of multiple project plans with Business Line PMO to to track critical paths

  task completion

  late tasks

  risk and issues. Coordinated the activities of assigned projects with Technical SMEs. \nResponsible for ensuring compliance with enterprise wide governance policies including: Design Assurance

  Information Security

  Risk/Disaster Recovery

  Risk Monitoring

  Production Assurance

  Production Readiness

  Change Management.\nPossess strong leadership skills with business lines

  SMEs and technical groups to determine essential requirements

  manage expectations

  and provide project updates. Interpersonal skills

  to help negotiate priorities and to resolve conflicts among project stakeholders

  other PMs and SMEs.\nResponsible for project life cycle documentation (PDLC

  TCF

  Connect4Change) including all regulatory and governance required artifacts.\nWork with all facets of Production Readiness

  including enterprise and technical stakeholders. Subjects of review include: Information Security

  Project Management

  Help Desk

  Production Assurance

  Change Management

  Response Monitoring

  Design

  Disaster Recovery Team

  Business Resilience

  Desktop/Desk side support.\nConducted regular presentations to Senior Management

  maintain project plain

  updated RAID.

  Senior Consultant

  RBS Citizens