Experience

• Eastern Michigan University

  Adjunct Lecturer

  Take student attendance reporting all noncompliant students to the department. Create material for classroom lectures and grading speech materials. Perform classroom lectures incorporating student participation and answer all questions and concerns of current students. Administer grades midterm as well as the end of the semester. Provide grade updates every two months to student athlete advisors. Complete compliant requirements of Eastern Michigan University to ensure safety in all classroom environments.

• Eastern Michigan University

  Worked with EMU President and team of directors to develop and maintain relationships with alumni, students, staff and vendors. Built close working partnerships with EMU Office of Alumni, EMU Foundation and EMU Office of Communication. Evaluate past and present alumni programs and services. Manage complex timelines and multiple projects. Ability to interact with all levels of personal while recruiting new volunteers. Participation of EMU events on campus, in Ypsilanti community and surrounding cities such as; annual heart walks, city beatification days, EMU student move in, EMU homecoming, EMU graduation, EMU Alumni Awards Ceremony, EMU Alumni outing events, EMU Alumni tailgating events, and EMU food drive for students in need. Experience working with diverse constituencies as well as built familiarity of principles for fundraising and annual giving.

• University of Michigan Health System

  Sr. Administrative Assistant

  Under general direction, provides general administrative support to Mott PACU department and group of professionals. Exercises considerable discretion and independent judgment and is capable of analyzing complex information requests and determining complex trends. Met deadlines regarding monthly and weekly required financial, timekeeping, supply, and employee specific reports. Complete payroll deadlines for; weekly travelers, bi-weekly non-bargain, AFSME, and UMPNC employees, and monthly management. Completed and tracked tuition support, FMLA, blue folder requirements, travel budgets, MNA budgets, attendance, hiring and termination of employees, E-mail groups, MLearning mandatories, files to storage, MCIT requests on unit ie pagers, phones, accesses to computer, P-Card requisitions, monthly staffing, and coordination of recognition weeks.

• University of Michigan Health System

  Patient Service Assistant / Associate

  Provide clinical operations support to the Department of Otolaryngology clinics through service at the Otolaryngology Call Center. Responsibilities include: scheduling new and return patients for diagnostic services and ambulatory procedures; accurately gathering confidential information; obtaining current and new patient registration numbers; verifying and updating insurance; confirming financial and demographic patient information; provide excellent service to all callers (customers); answering telephone calls; e-mail or web inquires in accordance with established service standards and protocols; mailing itineraries to scheduled patients; managing incoming faxes; responding promptly to appointment requests; other duties as assigned by on-site supervisor.

• Cliff Keen Athletic

  Key Account Representative

  Organized the key accounts orders by e-mailing reports weekly, placed custom and stock orders for the key accounts, assisted as a liaison for the Vice President and Sales Manager to the key accounts for any discrepancies in cost, issues, concerns or inquiries.
  Prior to a promotion, fulfilled and organized all in house back-orders, transferred all account files into electronic files, processed orders over the phone, fax, email and answered online inquiries from individual sales around the world.
  Maintained positive growth with key accounts and increased overall sales with stock and custom orders.

• University of Michigan Medical School

  Administrative Assistant - Senior Director of Research, Office of Research

  Proactively manages a complex schedule and maintains calendar by planning and scheduling meetings, conferences, teleconferences, and travel, while exercising discretion and judgment balancing competing priorities and demands. Anticipates needs and requirements of research directors and deans. Meeting and event coordination, including conducts polls for availability, reserves meeting rooms, arranges for catering and equipment needs, prepares and distributes agenda and meeting materials, takes minutes/notes, and coordinates action items. Provides coordination of communications for the Senior Director/Chief of Staff. Responds timely to inquiries and triage's to the appropriate party. Drafts, proof-reads, and edits documents and correspondences. Coordinates travel arrangements, including air and ground travel, hotel reservations, and create detailed travel itineraries and trip packets. Handles materials and conversations of a highly confidential and sensitive nature. Responds with tact, diplomacy, and discretion in interactions with internal and external constituents, including University executive leadership, department chairs, deans, faculty, staff, the community, and donors. Oversees and completes projects as requested, including assisting and creating presentations, reports, appointment and award letters, etc. Organizes and assists with special events, as needed. Partners with other administrative staff in the Office of Research to ensure cross-coverage and assistance, as needed. Maintains updated directories, contact lists, and e-mail groups for various committees and research teams. Understands finance and procurement policies and regulations in order to reconcile P-cards and expense reports. Organizes quarterly staff orientation and on-boarding with Senior Associate Dean for Research and Senior Director for Research. Provides support and works with reporting units, as requested.
  

• Girl Scouts Heart of Michigan

  Worked with elementary grade girls to facilitate patch completion. Organized activities based on age level appropriateness and interest. Provide team building exercises to promote positive development. Followed key principles of Girl Scouts of America. Designed outings and outdoor camping experiences. Encouraged girls to challenge their personal comfort levels and try new things. Worked to build self-confidence and leadership abilities in each scout.