Wayne State College - Communication
Associate Professor
Randa worked at Wayne State College as a Associate Professor
Assistant Professor
Randa worked at Wayne State College as a Assistant Professor
Full Tenured Professor
Randa worked at Wayne State College as a Full Tenured Professor
Doctor of Philosophy (PhD)
Routledge Taylor & Francis Group - April 27, 2016 (online version). It will be available in the Health Communication Journal very soon!
The purpose of this study was to examine how people with serious illnesses communicate information they have acquired about their illness from the Internet and social or mass media to their doctors.Twenty-two in-depth interviews of patients with serious or life-threatening illnesses were conducted and analyzed. Street's ecological perspective of communication was used to understand the processes that influence when and how patients bring information that they obtained from external sources to their doctors. The reactions patients received from their doctors affected their future communication with them. Results indicate doctors who have a dominant communication style often discourage patients from bringing outside information to them, and in some cases this results in patients changing doctors. On the other hand, doctors who are more attentive make patients feel more comfortable about bringing outside information to them, and this leads to more meaningful and beneficial conversations.
Health Communication
Dr. Randa Lumsden Garden, Associate Professor of the Communication Arts Department at Wayne State College and Dr. William Seiler, Professor in the Department of Communication Studies at the University of Nebraska-Lincoln coauthored a research paper titled “Serious illness conversations with doctors: Patients using information from sources other than their doctors.” This manuscript, which is officially “in press” in the Health Communication Journal is based on the first author’s dissertation directed by Dr. William Seiler at the University of Nebraska-Lincoln. The purpose of this study was to examine how people with serious illnesses communicate information they have acquired about their illness from the Internet, social, or mass media to their doctors. Twenty-two in-depth interviews of patients with serious or life-threatening illnesses were conducted and analyzed. Street’s ecological perspective of communication was used to understand the processes that influence when and how patients bring information that they have learned from external sources to their doctors. The reactions that patients received affected their future communication encounters with their doctors. Results indicate that doctors who have a dominant communication style often discourage patients from bringing outside information to discuss, and in some cases result in patients changing doctors. On the other hand, doctors who are more attentive make patients feel more comfortable about bringing in outside information to discuss, and leads to more beneficial and meaningful conversations about their serious illnesses.