Resume

• 2000

  Howrey LLP

  ACDIVOCA

  University of Maryland Capital Region Health

  Washington D.C. Metro Area

  •\tAdministered life

  disability

  medical

  dental

  vision

  flexible spending

  and transportation programs.\n•\tANALYSIS: Monitored and reviewed benefits regularly. Assisted in the implementation of new health and welfare plans. Prepared spreadsheets and data analyses for non-discrimination testing and surveys. \n•\tENGAGEMENT: Conducted new employee benefit orientation. Communicated employee recognition and reward programs. Provided benefits information for newsletters. Helped plan and administer the open enrollment process by preparing materials

  answering questions

  and processing forms. \n•\tVENDOR MANAGEMENT: Prepared health and welfare invoices each month in excess of $300K. Served as a liaison with vendors to resolve issues between vendors and employees. Streamlined medical and dental claim processing with vendors. Kept pristine records of all claim resolution/outstanding records for future follow-up. \n•\tProcessed applications

  payments

  and updates for COBRA

  FMLA

  short-term disability

  long-term disability

  retirement

  and workers’ compensation. Input and managed benefit payroll deductions in the HRIS system.

  Benefits Analyst

  Howrey LLP

  Cheverly

  MD

  •\tManages all design

  communication

  strategy

  and administration of the employee benefits programs to accomplish organizational and departmental objectives. Supervises Benefits Analyst and Retirement Specialist.\n\n•\tEVALUATE PLANS: Evaluates financial performance to support corporate initiatives and budget of $2.5M. Performs market evaluations of health and welfare products and services. Monitors industry trends and costs. Reviews and recommends improvements to current benefit plans. Presents carrier and plan design changes to executive team; ensures recommended changes are fully implemented.\n \n•\tREDUCE TURNOVER: Assesses needs of the employee population to develop

  communicate

  and implement cost-effective

  market-competitive benefit programs to improve recruitment and retention of high performing individuals.\n\n•\tPROMOTE BENEFITS: Promotes wellness initiatives in collaboration with the corporate Occupation Health Office. Facilitates the open enrollment process with health fairs

  on-site biometric screenings

  and other wellness events.\n\n•\tCONTINUOUS IMPROVEMENT: Collects

  maintains

  and analyzes benefits data. Performs audits and quality checks; prepares employee/participant census data for auditors and actuaries; answers all auditor queries. Oversees the development of user documentation and training. Assists with identifying and analyzing upgrades to the HRIS and maintaining the data integrity of HR-related technology.\n\n•\tMAINTAIN 100% COMPLIANCE: Adheres to federal and state guidelines. Stays current on all benefit and retirement legal and legislative issues. Ensures compliance with ERISA

  COBRA

  HIPAA

  FMLA

  and Healthcare Reform (ACA). \n\n•\tRETIREMENT BENEFITS: Administers retirement benefit plans in accordance with established procedures; researches plan provisions per plan documents; consults legal counsel as needed. Conducts pension calculation data collection and processing.

  Assistant Director of Benefits

  University of Maryland Capital Region Health

  Washington D.C. Metro Area

  •\tOversaw all benefits programs and dealt with all situations diplomatically

  confidentially

  and with great sensitivity. \n•\tCOST ANALYSIS: Compared ACDI/VOCA’s benefits with other providers in terms of costs and service efficacy. Provided cost analysis with healthcare coverage during healthcare bids. Provided monthly invoicing and payment to retirement company sponsors.\n•\tPERSONNEL: Conducted employee closeouts and exit interviews to fully explain benefit continuation; prepared related correspondence. Introduced policies

  procedures

  and benefit options during new employee orientations. Responsible for elected carrier enrollment and coordinating elections with payroll for applicable deductions.\n•\tTRAINING: Explained and interpreted procedures

  policies

  and limitations to employees governing their benefits (pre-tax options

  retirement

  and health care) to maximize understanding and program utilization. Provided training

  education

  and information to HR and employees regarding general or case-specific benefits and retirement issues.\n•\tTHIRD PARTY COORDINATION: Ensured all plans were designed and administered in compliance with federal and state regulations. Monitored and communicated changes in regulations and policy. Audited monthly insurance invoices and generated reports. \n•\tMain point of contact for insurance and other benefit providers to investigate billing and service problems. Interceded when appropriate to resolve issues for employees. Prepared documentation for annual carrier renewals.\n•\tADMINISTRATION: Collected data and prepared correspondence outlining disputes on behalf of the employee and/or the organization. Managed the open enrollment process for domestic and international employees. \n•\tCoordinated and administered the company’s Flexible Spending Plan

  COBRA

  FMLA

  short-term disability

  long-term disability

  retirement

  and pension plans. Prepared annual 5500 for Health and Welfare Plan and 5500 for Pension Plan/403(b) Plan.

  Director Of Benefits

  ACDIVOCA

• 1999

  Pamela

  Freeman

  ADP

  Silver Spring

  MD

  COBRA Administrator

  ADP

• 1992

  Benefits Design

  Employee Relations

  Employee Benefits Design

  Health & Welfare Benefits

  Benefits Management

  Benefits Negotiation

  Employee Benefits

  Policy

  Retirement Benefits

  Coordination of Benefits

  Management

  Benefits Administration

  Communication

  Benefits Analysis

  Human Resources

  HRIS

  Onboarding

  Deferred Compensation

  COBRA

  Health Benefits Administration

  Freeman

  Bachelor of Arts (BA)

  Economics

  Sociology

  Howard University

  Human Resources Certification: Benefits and Compensation\t

  Cornell University ILR School