San Jose State University - Library Science
Assistant City Manager/Chief Operating Officer at City of Palo Alto
Monique le Conge
Ziesenhenne, PhD
Local government leader with broad operational and project experience. Demonstrated achievement in collaboration, strategic planning, community engagement, policy and budget creation and implementation, organizational development and culture, lean management, operational excellence, building project management (LEED Platinum, 2 LEED Silver), innovative uses of technology (including robots in library public service and makerspaces - both award-winning), multigenerational service development, graduate school instruction/teaching, human resources work in union environments, utilities and public works grants and projects, and leadership and management.
As the Interim Director of Community Services: Additional experience in Art & Sciences (Art Center, Junior Museum and Zoo); Cultural and Theater Programs; Public Art; Parks and Open Space Management; Public Golf Course; Human Services (teens, seniors, homeless populations, especially); and Recreation (including courts, pool, summer programs, school sports)
Total departmental municipal government budget responsibility of approx. $40 million (FY18-19) and personnel management of approximately 90 FTE (350 individuals, FT, PT, seasonal).
Professional experience: Coordinator, Santa Clara County Assistant City Manager Association (2020), Public Library Association President (2018-19), California Library Association President (2008).
Specialties: Leadership, Management, Organizational Development, Strategic Planning, Community Outreach and Engagement, Young Adult/Teen Services, Children's Services, Building Construction and Renovations, Instruction, Project Management, Budget Development, Municipal Administration, Team Building, Policy Development, Advocacy
PhD
Managerial Leadership in the Information Professions (MLIP)
Dissertation: Public Library Directors: Perceptions of Their Leadership in Municipal Government by City Managers and Peer Department Heads
Public Libraries
Using different scenarios, the research described in this article is of strategic importance to public libraries as they seek to evaluate the role that the FDLP can and will play in their future plans. The GPO, Congress, and private companies that index, digitize, and provide access to government documents should also find the results useful as they plan for an increasingly digital future.