Resume

• 2016

  Master of Public Policy and Administration (M.P.P.A.)

  Studying the theory and practice of public administration and public policy analysis with an emphasis in public administration and non-profit management.

  Public Administration

  University of Tennessee

  Knoxville

• 2010

  Bachelor of Arts (B.A.)

  Studied formation of public policy and the practice of public sector management among many other areas of the interface between the public and private sectors. Graduated with a Chancellors Citation for outstanding student leadership and advocacy.

  Political Science with a Concentration in Public Administration

  Orientation Leader

  Student Disciplinary Board Member

  UT Ambassador

  University of Tennessee

  Knoxville

• Young Professionals of Knoxville

  Chancellor's Commission for LGBT People Co-Chair

  •\tElected to lead a group of 40 faculty

  staff

  and students who advise the University of Tennessee’s Chancellor of programs

  policies

  and services designed to improve the status of lesbian

  gay

  bisexual

  and transgender (LGBT) people\n•\tAssisted the Vice Chancellor of Communication campus wide diversity messaging sent to over 40

  000 students

  faculty

  and staff\n•\tCoordinated a 4-part town hall series with UT System President

  UT-Knoxville Chancellor

  and various members of Chancellor’s Cabinet \n•\tRepresented and the Office of the Chancellor at various functions throughout the year relating to diversity and inclusion including Future Faculty Recruiting Program

  Chancellors Honors Banquet

  and new staff orientation among other events\n•\tHired

  trained

  supervised a 20 hour per week Graduate Research Assistant\n

  University of Tennessee

  Mentor

  •\tProvided encouragement and information on the college search and enrollment process to 7 mentees \n•\tLed 3 tnAchieves team meetings with student mentees on goals setting

  applying for college

  and navigating college enrollment

  tnAchieves

  Advisory Council Member

  Provide insight that shapes the magazine

  web site

  books

  and other HBR content.

  Harvard Business Review

  Co-Facilitator

  Co-facilitate a group aims to connect

  support

  and engage in discussion about issues affecting early career professionals.

  University of Tennessee

  Knoxville

  Customer Service Task Force Member

  •\tDesigned and recommended service standards for 6 departments within the Division of Enrollment Management\n•\tCollaborated with Human Resources to provide training and development curriculum for 130 employees\n

  University of Tennessee

  Knoxville

  Microsoft Publisher

  Marketing Strategy

  Graphics Layout

  Marketing

  Community Outreach

  Dreamweaver

  Political Science

  PowerPoint

  Event Planning

  Marketing Communications

  Leadership

  Critical Thinking

  Microsoft Word

  Training

  Public Speaking

  Microsoft Excel

  Social Media Marketing

  Campaign Management

  Social Media

  Social Networking

  Smith-Porter

  Michael

  Smith-Porter

  ZWO

  Young Professionals of Knoxville

  Periscope

  University of Tennessee

  Knoxville

  Knoxville

  Tennessee Area

  •\tDeveloped content for and co-presented Out of State Connection workshop

  providing critical resources for out of state students and families\n•\tCoordinated 16 two-day

  overlapping summer orientation sessions and 10 one-day orientation sessions attended by over 500 first-year and transfer students and their families per session during an office restructure and an Orientation Director transition \n•\tChosen to be the sole student representative on the Search Committee for the Associate Director of orientation\n•\tAdvised 9 new Orientation Leaders

  2 of which became Coordinators the next year filling half of the highly selective positions\n•\tDeveloped 26 schedules for 16 two-day

  overlapping sessions\n•\tPlanned and organized aspects of a two week comprehensive training for 26 Orientation Leaders\n•\tPrepared and facilitated class activities for a four month

  2 credit hour Student Leadership course

  Student Orientation Coordinator

  University of Tennessee

  Knoxville

  Knoxville

  Tennessee Area

  Served as the inaugural full-time recruiter for the campus visit program in Undergraduate Admissions

  overseeing day to day operations of the UT Visitors Center

  and connecting with and counseling up to 1

  000 guests a week. \n\n+\tContributed to 23% growth in the campus visit program \n+\tHelped to recruit the largest freshman class in the history of the University of Tennessee for two recruitment cycles \n+\tMarketed the assets of the University through 30-minute information sessions given up to 5 times a day to groups of up to 300 people

  Recruiter

  University of Tennessee

  Knoxville

  Knoxville

  Tennessee Area

  Lead recruiting the Undergraduate Admissions Office’s most elite prospective students through highly personal communication and event based marketing strategy requiring collaboration with over 100 campus and community partners.\n\n+\tDesign

  coordinate

  and oversee over 1

  000 personalized campus visit experiences to engage and yield top students\n+\tAssist with strategic direction

  operation

  and assessment of the daily visit program

  which serves over 30

  000 people per year\n+\tRecruit

  schedule

  train

  and supervise 15 part-time employees who are responsible for day-to-day clerical functions of the visit program\n+\tEvaluate prospective students’ academic credentials and make admission/denial recommendations of up to 500 students each year\n+\tCorrespond daily with 50-70 prospective students by handwritten notes

  emails

  and phone calls

  Coordinator of Student Recruitment

  University of Tennessee

  Knoxville

  Knoxville

  Tennessee Area

  Project Coordinator

  University of Tennessee

  Knoxville

  Knoxville

  Tennessee Area

  •\tCoordinated Back to School Shopping Event logistics for over 1

  500 students\n•\tManaged “text-to-win” promotion for 500 participants

  Brand Ambassador - Target

  Periscope

  Knoxville

  Tennessee Area

  Provide content for the organization's email newsletters and social media platforms including Facebook

  Twitter

  and Instagram to inform members and prospective members about YPK events.

  Marketing Committee Member

  Young Professionals of Knoxville

  Knoxville

  Tennessee Area

  •\tRecognized with the 2014 Student Recruiter of the Year award\n•\tPlaned and organized a 3-day comprehensive training for 40 student ambassadors\n•\tMarketed the assets of the University of Tennessee and the City of Knoxville through a 1 ½ oral presentation to groups of 2-40 people each

  tailoring the presentation to each group’s interests

  Student Recruiter

  University of Tennessee

  Knoxville

  Knoxville

  Tennessee Area

  •\tChosen as the inaugural Game Brand Ambassador at the University of Tennessee\n•\tExecuted 3 promotional advertising campaigns\n•\tProvided content for The Game Fan Zone’s 5 social media accounts \n•\tCultivated brand relationship with buyers

  sales representatives

  and students\n•\tCollaborated with ZWO cooperate marketing team weekly

  Brand Ambassador -- The Game

  ZWO

  Knoxville

  Tennessee Area

  President Elect

  Young Professionals of Knoxville

  Knoxville

  Tennessee Area

  Planned

  developed and executed the organization's marketing

  advertising

  and public relations initiatives on digital

  print

  and mobile platforms reaching an audience of over 300

  000 yearly\n+ Responsible for advertising over 30 events as well as 6 large scale marketing campaigns per year\n+ Led a 10-person marketing committee \n+ Increased website traffic by 30% year over year\n+ Increased email open rate from 27% to 34%

  well above the industry average

  Marketing Chair

  Young Professionals of Knoxville

  Knoxville

  Tennessee Area

  Oversaw all aspects of 10 New Student & Family Programs’ regional celebration events for over 1

  000 admitted first-year and transfer students and their families. \n+\tNegotiated and reviewed contracts for 10 different facilities across the states of Tennessee

  Georgia

  North Carolina

  and Virginia\n+\tMaintained $30

  000 budget \nManaged over 100 volunteers across 4 states

  Professional Intern

  University of Tennessee

  Knoxville

  The Collegiate Information and Visitor Association (CIVSA) is a dynamic professional organization comprised of members from college information

  visitor

  and admissions centers from around the nation and beyond.

  Member

  The Collegiate Information and Visitor Services Association (CIVSA)

  ICMA

  the International City/County Management Association

  advances professional local government worldwide. The organization’s mission is to create excellence in local governance by developing and fostering professional management to build better communities.

  Member

  International City/County Management Association

  Project Management Institute (PMI) is the world's leading association for those who consider project

  program or portfolio management their profession.

  Member

  Project Management Institute - East Tennessee Chapter