Resume

• 2017

  Master of Business Administration - MBA

  Coursework: Strategy

  Economics

  Marketing

  Financial Accounting

  Managerial Accounting

  Finance

  Data Analysis

  Organizational Behavior

  Economic Environment of Business

  Operations Management

  Business Administration and Management

  General

  Marketing Club

  New Student Team Coach

  Heatlhcare Club\n

  Rice University

• 2009

  Master of Science

  Kinesiology

  Volunteer Strength Coach

  Collegiate Strength and Conditioning Coaches Association

  Graduate Assistant Kinesiology Instructor

  Co-researcher/publisher for International Journal of Exercise Science

  Texas A&M University

  Advanced Cardiac Life Support

  American Heart Association

• 2001

  Bachelor of Science

  Biology

  Texas A&M University

• Galveston County Food Bank

  Volunteer Strength Coach

  Assisted strength coaches with implementing programs for student athletes

  Texas A&M University

  Volunteer Assistant

  Fundraising assistant and volunteer

  Second Chance Pets

  Healthcare Improvement

  Information Technology

  Team Leadership

  Epic

  Health Education

  Athletics

  Higher Education

  Healthcare Management

  Healthcare Effectiveness Data and Information Set (HEDIS)

  E-Learning

  Team Management

  Employee Training

  Fundraising

  Data Analysis

  Continuous Improvement

  Nonprofit Organizations

  Project Management

  Exercise Physiology

  Fitness

  Project Planning

  Aquatic treadmill running reduces muscle soreness following intense sprint exercise in trained men

  Aquatic treadmill running reduces muscle soreness following intense sprint exercise in trained men

  Promoted to Database Administrator.

  Heart Monitor Systems Manager

  Promoted to liaison and manager of heart monitor systems

  Milner

  Melissa

  Milner

  The University of Texas Medical Branch

  Florida A&M University

  Kelsey-Seybold Clinic

  Texas A&M University

  Coastal Carolina University

  Lone Star College

  Blinn College

  3 Men Movers

  Bryan/College Station

  Texas Area

  -Lead makeover of college’s kinesiology courses including redesign of course policies to better suit student learning outcomes and increase enrollment and program reputation-program enrollment increased\n-Organized facility schedules and contracts

  Health and Kinesiology Instructor

  Blinn College

  Houston

  Texas Area

  •\tForecast and track daily

  weekly

  and monthly customer leads in 4 markets (cumulative 7% increase YOY) \n•\tDevelop and program new reports in CRM and Call software for tracking purposes \n•\tSeek out and create partnerships with influencers and companies to increase brand awareness

  SEO

  and improve lead conversion \n•\tGoogle Analytics and metrics tracking including leads

  ROI

  profit margin

  conversions

  bounce rate

  and cost per closed job for multiple different advertising platforms including Bing

  Google Ads

  Facebook

  Instagram

  and other relevant platforms for industry.\n•\tDevelop creative

  videos

  marketing materials

  and ad campaigns leading to ROIs of 100-250% \n•\tResearch

  target

  and retarget new leads through data collection and tracking to determine best converting sources to appropriately allocate budget\n•\tManage marketing budget of $500k annually\n•\tDevelop online tools and ideas in collaboration with technology team to A/B test to improve conversion rate and increase KPIs

  Digital Marketing Manager

  3 Men Movers

  Galveston

  Healthcare Analyst

  The University of Texas Medical Branch

  - Manage company-wide programs including budgeting

  distribution and inventory

  act as company liaison

  market products. Implementation of new product marketing and workflow lead to 80% increase in product demand\n- Lead team of employees and manage workflow at Cardiology hub leading to 33% increased volume and improved efficiency in testing patients\n- Interview and train new personnel in all protocols and testing procedures

  delegate responsibilities to employees

  educate staff on new policies

  perform weekly Quality Assurance\n- Operate as data analyst and cardiology database administrator for 25 Houston locations

  develop month end and year end reports to determine program successes\n- Innovate and strategize on project development ideas and workflow improvements to increase efficiency

  generate revenue

  and improve customer service and employee morale

  Kelsey-Seybold Clinic

  Lone Star College

  Houston Area

  Texas

  -Personally design online courses with inclusion of social media for Physical Education and Wellness courses\n- Introduce new class project ideas to increase retention

  enrollment

  and student satisfaction\n- Implement student feedback and surveys to improve quality of courses and market course better to students

  Kinesiology Instructor

  College Station

  Grad Assistant/Kinesiology Instructor

  Texas A&M University

  Tallahassee

  Florida Area

  -Planned

  budgeted

  designed and executed implementation of new $30

  000 weight room and equipment Result well received by staff and students and delivered on-time and on-budget\n-Participated in recruitment and marketing for potential new student athletes; consistently collaborated with other departments to organize strategies to obtain best outcomes for university

  athletic department

  and athletes\n-Implemented new programs after performing initial needs assessments -data collected after program implementation indicated average of 7% improvement in one year

  Assistant Strength and Conditioning Coach

  Florida A&M University

  Myrtle Beach

  South Carolina Area

  -Pioneered nutrition program

  resulting in healthier athletes and decreased body fat percentage in 6 months\n- Established new testing methods to assess program effectiveness. Results indicated 9.4% increase in speed

  2% increase in power

  and average of 17% increase in strength.\n-Consistently collaborated with coaches and staff to ensure NCAA compliance and obtaining best outcomes for student athletes and athletic program

  Speed

  Strength

  and Conditioning Assistant

  Coastal Carolina University