Resume

• Admissions

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  Microsoft Office

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  Mentoring

  Customer Service

  Data Entry

  Public Speaking

  Gonzalez

  Maria

  Gonzalez

  Miami Dade College\tWolfson CampusAccess Services

  Miami Dade College\tWolfson Campus

  Miami Dade College\tWolfson Campus

  Miami Dade College\tWolfson CampusNew World School of the Arts Receptionist

  Miami Dade College

  Florida International University\tModesto Maidique Campus

  Provided students with information about library resources and media. Answered incoming calls to the department and assisted in cataloging and shelving library materials. General filing and sorting of all incoming and outgoing mail. Typed corresponding reports about materials that where misallocated or filled reports of theft of materials and assisted with special event functions that introduced freshmen students to the library staff and the available resources and during special events gave tours to some guest writers and speakers.

  Florida International University\tModesto Maidique Campus

  Receptionist

  Tutor

  Provided direct student auxiliary services such as mentoring and tutoring in English Language Skills to students with hearing

  visual

  and learning disabilities. Proctored college level exams and monitored student usage of the computer laboratory. Worked closely with Access Services to supervise that student needs were met so they could achieve their highest academic potentials and succeed in collegiate environment. Set up appointments with students to discuss their academic concerns and implement schedules of studies. Using clear objectives and coaching techniques to help students independently achieve their academic goals. Responsible for maintaining and updating student records on file.

  Miami Dade College\tWolfson CampusAccess Services

  Clerk

  College Prep Receptionist\t1/2011 - Present\nProvided information about the college

  including admissions

  registration

  and special programs of study. General filing and sorting of all incoming and outgoing mail. Answering all incoming calls and transferring all internal and external calls to appropriate departments and employees. Provided general information on the Academic Resource Center

  The Idea Center

  and The College Prep Department

  in conjunction with The Writing Center and The English Department. Provided general information to the EAP Department-(Intensive English)

  and The Business Center.

  Miami Dade College

  Clerk

  Responsible for answering all incoming and outgoing calls to appropriate departments and employees. Responsible for general filing and receiving all incoming and outgoing mail for the department. Setting up appointments with counselors and students for admissions to New World School of the Arts. Explaining policies and procedures that all students must follow to obtain and interview for portfolio revision and consideration for admissions. Prepare and process all necessary forms and make guidance manuals available for students throughout the scholastic year.

  Miami Dade College\tWolfson CampusNew World School of the Arts Receptionist

  Academic Advisement Receptionist

  Provided information about the college

  including admissions

  registration

  and special programs of study. Assisted students on registering for classes online and how to obtain over-rides for closed classes. Transferred internal and external calls to appropriate departments and employees. General filing and sorted incoming mail and delivered outgoing mail. Typed correspondence and special reports for the department and assisted in coordination of special events

  Miami Dade College\tWolfson Campus

  College Prep Receptionist

  Provided information about the college

  including admissions

  registration

  and special programs of study. General filing and sorting of all incoming and outgoing mail. Answering all incoming calls and transferring all internal and external calls to appropriate departments and employees. Provided general information on the Academic Resource Center

  The Idea Center

  and The College Prep Department

  in conjunction with The Writing Center and The English Department. Provided general information to the EAP Department-(Intensive English)

  and The Business Center.

  Miami Dade College\tWolfson Campus

  Math Lab Receptionist

  Answering all incoming calls and transferring all internal and external calls to appropriate departments and employees. Provided general information on the Math Lab Department Policies and daily operational processes. Provided general information on registration for math classes and tutorial labs. General filing of incoming and outgoing general mail. Prepare and process all general forms and make guidance manuals available for students.

  Miami Dade College\tWolfson Campus

  Arts

  Associate

  Liberal Arts

  Bachelor's Degree

  Science; Human Services