Resume

• 2017

  Director of Special Projects

  National Tutoring Association

• 2016

  Society of Technical Communication - Journal: Intercom

  Associate Vice President for Special Projects

  National Tutoring Association

  Judge

  CODiE Awards Judge

  Scholarship Foundation Volunteer

  BERGEN COMMUNITY COLLEGE FOUNDATION

  Association of the Tutoring Profession (ATP) - Journal: Synergy

  Annual Golf Outing Volunteer

  BERGEN COMMUNITY COLLEGE FOUNDATION

  Community Service Officer

  Lambda Pi Eta

  Upsilon Omega Chapter

  National College Learning Center Association (NCLCA)

  Director Of Special Projects

  National Tutoring Association

  Education

  Higher Education

  Video Editing

  Online Education

  International Education

  Tutoring

  Microsoft Office

  Adult Education

  Research

  Instructional Design

  Microsoft Word

  Project Management

  Final Cut Pro

  Online Training

  Microsoft PowerPoint

  Management

  Microsoft Excel

  eLearning

  Leadership

  Event Planning

  Tutor Training Procedures in Higher Education: Creating a Community of Lifelong Learners

  Tutor Training Procedures in Higher Education: Creating a Community of Lifelong Learners

  Keeping The Promise

  Ideas for Training Peer Tutors in Collaborative Session Techniques

  Briana Gerena

  Manuel D. Chaparro

  Shared Governance: Collaborative Hiring Procedures

  Assessing On-Campus Tutorial Services

  An instructional Design Intervention Applied for Critical Thinking: Utilizing Storytelling in an Undergraduate Online Cinema Course

  Research & The Tutorial Professional

  Maximizing Tutorial Resources: How to Offer Award-Winning Services with Less…

  Conference Reflection: From a Seasoned Professional

  Storytelling for Professional Development

  Sex in Cinema (1880s -1920s): Rape

  Race

  and Censorship

  Roidi

  Ph.D.

  Margaret M.

  Bergen Community College

  Bergen Community College

  Fairleigh Dickinson University

  John Jay College of Criminal Justice (CUNY)

  Paramus

  NJ 07652

  •\tServed as the center liaison to the Office of Specialized Services (OSS)\n•\tCollaborated closely with OSS counselors and staff members to adequately facilitate learning for students with special needs\n•\tCoordinated OSS students’ tutorial needs by scheduling individual meetings throughout each semester\n•\tHeld meetings with tutors and OSS counselors to best accommodate and serve this student population\n•\tComposed appropriate semester reports\n•\tCreated a new questionnaire for SN students

  who have completed two semesters with permanent appointments\n•\tAttained computer software for Art courses to accommodate OSS students within the CLAC\n•\tPromoted and scheduled In-Class Tutorial support for Humanities and Science\n•\tCoordinated In-Class Tutoring for art

  music

  and biology courses

  upon faculty request\n•\tMaintained a close relationship with the Art Department and received recommendations for tutorial candidates\n•\tCoordinated tutoring for music courses in designated locations on campus\n•\tConducted Tutor Trainings\n•\tAttended and held general tutor training meetings\n•\tHeld new tutor training meetings and bi-weekly training sessions\n•\tObserved tutors’ interaction within the CLAC and met with them individually to address behaviors of concern\n•\tCoordinated trainings with OSS to best inform tutors of the various challenges students may face\n•\tMaintained an open-door policy with all staff members\n•\tEncouraged collaboration and communication among all staff members\n•\tRecruited

  interviewed

  hired

  trained

  and supervised humanities and science tutors\n•\tSuccessfully researched and composed a proposal for pay increase for Professional Tutors\n•\tConducted presentations at the CLAC for Success 101 courses and the Educational Opportunity Fund (EOF) program\n•\tReiterated and enforced the center’s policies and procedures

  Tutorial Supervisor

  Bergen Community College

  New York

  NY 10019

  •\tManaged the day-to-day operation of the MSRC \n•\tPrepared outcomes assessments in order to further develop the center’s offerings\n•\tSet goals and objectives for the resource center in line with the college’s mission

  vision

  and strategic plan\n•\tCreated

  implemented

  and delivered seminars

  workshops

  and other programs to meet the needs of both students and faculty\n•\tCollaborated with academic departments and other units in order to design

  execute

  and improve the resource center’s offerings\n•\tOversaw promotional material development and center communications utilizing various media formats\n•\tPrepared analytical and statistical reports for management \n•\tAdministered the departmental budget as well as identified additional funding through grant opportunities\n•\tDeveloped

  implemented

  and maintained center policies and procedures\n•\tParticipated in professional development opportunities and kept management educated about current best practices in learning and education support\n•\tRecruited

  hired

  trained

  supervised and evaluated the resource center staff\n•\tResearched

  designed

  and implemented an effective tutor training program

  informed by relevant theory

  best practices

  and national certification requirements and standards\n•\tServed as a campus-wide system administrator for TutorTrac \n•\tServed as liaison between campus stakeholders

  John Jay IT and vendors

  Manager of the Math & Science Resource Center (MSRC)

  John Jay College of Criminal Justice (CUNY)

  Teaneck

  New Jersey

  •\tOversee the tutorial

  (placement & accommodation) testing

  and DSS services available at the FDU Metropolitan campus \n•\tServe as a liaison between campus stakeholders and students registered with DSS \n•\tChair the in-class accommodation & housing modification committees \n•\tSupervise full- and part-time personnel serving in administrative and support service positions\n•\tConduct professional development sessions \n•\tOversee the online tutorial support service offered to the FDU community via Smarthinking \n•\tParticipate in program-wide assessment initiatives

  Director of the Academic Resource Center (ARC) & Disability Support Services (DSS)

  Fairleigh Dickinson University

  Paramus

  NJ 07652

  •\tFacilitated an online introductory course to the college experience course \n•\tTaught a three-credit college-level course through Moodle\n•\tDesigned learners’ online experience for 15-

  12-

  and 6-week courses

  Adjunct Faculty

  Bergen Community College

  Paramus

  NJ 07652

  •\tManaged the day-to-day operation of the twice award winning CLAC\n•\tAssisted and collaborated with the Managing Director of the Learning Assistance Services\n•\tSupervised and collaborated with the full- and part-time center supervisory team\n•\tDeveloped and enforced the center policies and procedures\n•\tMonitored students’ use of the online tutoring service SMARTHINKING and assess new technology to optimize external center resources\n•\tIdentified and addressed matters of concern in accordance with college policies and procedures\n•\tComposed the application packets for the national awards the center received\n•\tCoordinated Supplemental Instruction (SI)\n•\tOversaw

  participated in

  and submitted the CLAC assessment projects\n•\tProvided feedback

  distributed

  and analyzed the data needed for CLAC assessment\n•\tLed and submitted exemplary departmental assessment reports\n•\tChaired and co-wrote the CLAC Program Review; identified the external evaluator and coordinated a one-day on-site visit\n•\tDeveloped

  oversaw

  and executed the center’s five-year plan\n•\tOversaw the grant initiatives within the CLAC\n•\tServed as the center liaison to the Transitional Program for Students with Intellectual Disabilities (TPSID) grant\n•\tCoordinated and conducted Tutor Trainings\n•\tCompiled the center’s annual reports\n•\tCompiled

  monitored

  and managed a budget of over $1.3 million\n•\tServed as a co-chair for the BCC’s Self-Study\n•\tParticipated in the development of the college five-year strategic plan\n•\tServed as a member of the program review for the Office of Testing Services\n•\tChaired and participated in search committees for full-time and part-time personnel

  Manager of the Cerullo Learning Assistance Center

  Bergen Community College

  Paramus

  NJ 07652

  Recruited

  interviewed

  hired

  trained

  and supervised Humanities and Science tutors.

  Interim Tutorial Supervisor

  Bergen Community College

  Paramus

  NJ 07652

  Oversaw the day-to-day operation of the Cerullo Learning Assistance Center/Tutoring Center.

  Interim Manager of the Cerullo Learning Assistance Center

  Bergen Community College

  Teaneck

  NJ

  •\tProvide a comprehensive program of academic support services\n•\tOversee the tutorial and testing services on the Metropolitan campus\n•\tAdminister and supervise placement testing for incoming undergraduate students \n•\tCollaborate with college stakeholders\n•\tPrepare statistical reports\n•\tImplement specialized initiatives to accommodate the needs of targeted populations\n•\tMarket and advertise the ARC services \n•\tClarify and update policies based on national standards

  Director of the Academic Resource Center

  Fairleigh Dickinson University

  Teaneck

  •\tServe as an online facilitator for general education courses via Blackboard \n•\tRe-design learners’ online experience based on the Universal Design

  Adjunct Faculty

  Fairleigh Dickinson University

  Paramus

  NJ 07652

  Assisted BCC’s culturally diverse student population with their tutorial needs.

  Professional Tutor

  Bergen Community College

  Paramus

  NJ 07652

  Assisted BCC’s culturally diverse student population with their tutorial needs.

  Peer Tutor

  Bergen Community College

  Member

  International Honor Society in Education Kappa Delta Pi

• 2015

  Member

  Association for the Tutoring Profession (ATP)

• 2014

  Member

  National College Learning Center Association (NCLCA)

• 2013

  Member

  PA/NJ College Reading and Learning Association

  Member

  Association for Educational Communications & Technology (AECT)

  Doctor of Philosophy - PhD

  Dissertation: An Instructional Design Intervention Applied for Critical Thinking: Utilizing Storytelling in an Undergraduate Online Cinema Course \t\n\nGraduation with Distinction \n

  Education; Instructional Design for Online Learning

  Capella University

• 2011

  Member

  National Tutoring Association (NTA)

• 2008

  Presidential Member

  National Society of Leadership & Success

  Vice-President of Fellowship

  Alpha Epsilon Phi chapter of Phi Theta Kappa

• 2007

  Master of Arts - MA

  Thesis: Sex in Cinema (1880s – 1920s): Rape

  Race

  and Censorship

  Media & Professional Communication

  Fairleigh Dickinson University

  Bachelor of Arts - BA

  summa cum laude

  Media & Professional Commuincation; Minor: Fine Arts

  Fairleigh Dickinson University

  Tutor Trainer

  National Tutoring Association

  Learning Center Professional - Level 4

  National College Learning Center Association (NCLCA)

  Supplemental Instruction Supervisor

  University of Missouri-Kansas City

  Professional Scrum Master I

  http://www.scrum.org/badges/awards/605500

  Scrum.org

  Academic Coach Trainer

  National Tutoring Association

  Bystander Intervention Training

• 2006

  Volunteers in Protective Services (VIPS)

  Vice-President of Fellowship

  Phi Theta Kappa Honor Society International

  Alpha Epsilon Phi Chapter

• 2005

  Bergen Community College

• 2004

  Member

  Phi Theta Kappa

  International Honor Society of Two-Year Colleges

  English

  Greek

  Ancient (to 1453)

  Greek

  2009 Hellenic Times Scholarship

  Hellenic Times Scholarship Fund

  2017 Research Grant Award

  Association of the Tutoring Profession (ATP)

  Academic Dean’s Award

  Fairleigh Dickinson University

  NTA Board Member of the Year Award

  National Tutoring Association (NTA)

  National Tutoring Association Grant

  National Tutoring Association

  Arts & Humanities Divisional Award for Liberal Arts – Cinema Studies

  Bergen Community College

  2008 PanHellenic Scholarship

  PanHellenic Scholarship Foundation

  2018 Association of the Tutoring Profession Tutoring Staff Award of Excellence

  Association of the Tutoring Profession (ATP)

  2018 National Tutoring Association Publication Award

  National Tutoring Association (NTA)

  The Phi Theta Kappa Advisor’s Award

  Phi Theta Kappa - Alpha Epsilon Phi

  2007 Bergen Community College Valedictorian

  Bergen Community College

  Associate of Arts - AA

  Class Valedictorian

  Cinema Studies

  Bergen Community College