Resume

• 1997

  German

  Masters of Science

  Computer and Information Systems

  University of Detroit Mercy

• 1991

  Regal Plastics

  Siebe Fluid Systems

  Lansing Community College

  IBM

  Cleary University

  DMR Consulting inc

  University of Phoenix

  DMR Projects:\nBank One\nYear 2000 Project\n•Event Management coordination between three regional communication centers.\n•Initiated and maintained wellness checks and key indicators on critical bank networking systems.\n•Monitored bank’s ticketing system for any Y2K problems.\t\n•Maintained and documentation for critical deadlines.\n\nBreed Technologies Project\nYear 2000 Project\n•Year 2000 supplier audits for compliance.\n•Managed seven co-workers in order for customer to achieve compliance.\n•Maintained databases and generated reports/spreadsheets for all Y2K data researched for US and Europe using Excel and Access.\n•Coordinated international meetings to include Europe

  US and Mexico simultaneously.\n•Extensive work with on-site and external customers to meet requirements for specific deadlines. \n•Component compliance for all areas of operations

  including software

  hardware

  programming logic controllers and infrastructure.\n•DMR is no longer located in Michigan and has been consolidated with the Fujitsu Consulting Group.

  DMR Consulting inc

  Online Instructor

  Human Factors in Technology \n•Facilitate course and provide understanding of the effective integration of technology to improve organizational performance.\n•Guide discussions based on the increasing influence of e-commerce on the role of managers. \n•Give students tools to translate academic materials into practical applications within their work environments. \n•Continuous research on current IT subjects.

  University of Phoenix

  Regal Plastics

  Regal Plastics

  Instructor

  Microsoft Office and Microsoft Word\n•Facilitate courses to provide a thorough understanding of the Microsoft Office applications.\n•Lecture preparations as well as administering assignments

  test

  and projects.\n•Design tests and quizzes based on students learning abilities and styles. Materials are developed based on requirements set forth by college. \n•Microsoft topics include introductory through advanced topics such as data extractions in Access and creating macros in Word. \n•Maintain online dialog associated with the Hybrid course and ground course.\n•Mentor students to provide additional information as it applies to work environments.\n•Use various teaching techniques to incorporate various learning styles such as visual and auditory. \n•Certified as online instructor

  Lansing Community College

  Regal Plastics

  IBM

  Lansing

  Michigan Area

  • On and off-boarding activities for US and Mexico teams. Follow regulations for HIPAA requirements.\n• Coordinate activities with offshore teams for employee compliance.\n• Process improvement to streamline requirements and timelines.\n•Update requests for building pre-screen requests from internal and external clients on IBM mainframe.\n•Apply technical skills for internal and external customer billable services and implementation environments. \n•Update requests for building pre-screen requests from internal and external clients on IBM mainframe.\n•Apply technical skills for internal and external customer billable services and implementation environments. \n•Detail client requirements for analysis\n• Document revisions for clients\nMainframe maintenance for internal clients to service external clients.

  Business Analyst

  Regal Plastics

  Cleary University

  Howell

  MI

  Maintain academic records for all current and former students with enhancements of existing processes to better suit the requirements

  and development of templates to standardize documentation.\nCollect student records and registration services. Pay particular attention to analyzing and implementing technology solutions and maintaining adherence to FERPA regulations. Prepare and analyze data required to submit to the National Student Clearinghouse. \tCreate and maintain university templates and data integrity with Salesforce.

  Assistant Registrar

  •Tracked all Ford Motor Company quotes for production services.\n•Daily customer contact on sample submission dates

  ensuring sample parts were delivered as promised.\n•Monitoring the Ford Direct Data Link system and any concerns affecting parts through Job 1 status.\n•Assist program manager to establish and ensure the effectiveness of all component quotes.\n•Acted as liaison between the plants and the customer.\n•Engineering administration for acquiring correct blueprints to tracking sample submissions.

  Siebe Fluid Systems

  Cleary University

  Howell

  Michigan

  Microsoft Office Suite and Project Management courses.\nDemonstrate various methods for understanding and using Microsoft Office suite in business-focused scenarios. Provide current business practices for students to apply classroom knowledge to future employment opportunities. Prepare lectures and tailor work to meet the various types of learners.

  Instructor

  Lansing

  Michigan

  Business Analyst

  Lansing Community College

• 1988

  Bachelor of Science (B.S.)

  Merchandising Management

  Michigan State University

  Ellucian Live Online 2020 Attendee

  Ellucian

• Club leader for youth interested in learning new projects such as raising and showing poultry

  sewing

  crafts and baking

  electronics

  and woodworking. \nThe youth enter their projects in the county fair each year and showcase their achievements throughout the year. Their main focus is raising awareness for raising heritage breeds

  learning how to show them and to check for overall health.

  4-H

  Group Leader

  This is a creative problem solving organization and the high school team must come up with a solution to the current year's problem. As the coach

  I am not allowed to provide any outside assistance. I make sure they stay on task to meet competition deadlines.

  Destination Imagination Michigan

  Educational Technology

  Business Analysis

  Curriculum Development

  Problem Analysis

  E-Learning

  Research

  Higher Education

  Program Management

  Distance Learning

  Integration

  Instructional Design

  Microsoft Excel

  Process Improvement

  Public Speaking

  Teaching

  Data Analysis

  Software Documentation

  Curriculum Design

  Technical Writing

  Adult Education

  Harris

  Catherine