Northern Illinois University - Communication
Analyst--Presidential Escalations at Dovenmuehle Mortgage, Inc.
Financial Services
Lindsay
Calhoun
Greater Chicago Area
I am a mid-career professional writer and scholar with an outstanding and documented history of expertise in my field of communication theory and research.
I have trained in litigation support and document review platforms including relativity and concordance, mortgage servicing, and efiling.
My extensive experience as a professor in a variety of settings and roles and my graduate training has afforded me a degree of adaptability, independence, determination, and flexibility you will not find in other job candidates. My graduate training and experience as an academic is a significant asset in terms of my advanced writing and research skills, my careful attention to argument, my speed, efficiency and attention to detail as a writer, and my comfort level with complex, technical and detailed information.
I can work in a wide variety of professional positions including instructional e-design, project management, technical writing and editing, qualitative research, intercultural/diversity training, financial services, and paralegal work.
I recently began developing my independent business as a freelance writer and editor and I am already serving clients in content development on the web. I hope to add services in training and consulting presentation and public speaking for business professionals and students, diversity and cross-cultural training for businesses and organizations, and contract paralegal services in e-filing and document management and support
legal administration
As the primary paralegal for partner Howard Bain, I worked together on an integrated team with Mr. Bain, two attorneys in Texas and two associate attorneys on our staff to recover approximately $8 million dollars in claims after Hurricane Harvey for one of our clients. The national network of attorneys our firm has built over 30 years was essential to the success of our firm with this client. For more information, visit https://mechanicslien.com/
legal administration
Emalfarb, Swan & Bain is an Illinois based law firm that focuses on supporting and protecting the legal rights of material suppliers and sub-contractors in the construction industry. They have also developed a national organization, called National Lien & Bond, that seeks to connect material suppliers and subcontractors from around the country and in Canada with qualified local counsel that can represent their matters locally.
Primary legal assistant to partner/owner Howard M. Bain
Manage, file, and organize all incoming and outgoing correspondence to clientele and local counsel
Assist with office management and office administration including client services
Manage and organize the caseload for partner Howard M. Bain
regularly audit the caseload for Howard M. Bain and manage and develop reports on the caseload for partner Howard M. Bain
communicate updates and share relevant reports on caseload for clients
chief liaison between partner Howard M. Bain and associate attorneys and paralegals.
manage billable hours for partner Howard M. Bain
Priority Escalations Specialist--Presidential Escalations
1. Analyze, research, and resolve complex or escalated client/customer issues as received from account managers or through written correspondence, emails, website inquiries, telephone calls, and tasks; provide timely and accurate responses to clients/customers as appropriate and in compliance with regulatory guidelines.
2. Research open items and resolve high-priority issues, navigating and escalating the issue through the appropriate departments and response teams.
3. Document the servicing system by using the tasking application and following organizational guidelines for system documentation.
4. Provide written confirmation and documentation of completed research and outcomes and respond to borrower complaint correspondence per regulatory guidelines.
5. Identify root cause of client and borrower issues and alert appropriate level of management.
6. Monitor governmental agency websites for borrower complaints in order to analyze, research, and resolve issues.
Legal Assistant
Mandarich Law Group is a firm representing creditors in the midwest and on the West Coast of the United States. I handled default judgments in Alaska, Nevada and Idaho and was part of a team developing internal procedures on filing. I trained new employees on efiling procedures in Cook County and developed training manuals for the firm on efiling in Nevada and Idaho.
Independent and Freelance Editor, Writer, educator
communication, public speaking, diversity and cross-cultural training, research, writing, copywriting for the web, editing, academic article reviews and feedback, dissertation review and feedback, internet marketing, public relations, professional training in communication skills, professional tutoring services, presentation design & development
amazing, educational, incredible
Ph.D.
Communication Theory and Research
I specialized in qualitative critical ethnographic research and rhetorical criticism
post-baccalaureate certificate
Legal Assistant/Paralegal
Litigation Specialization
Elective coursework specialty in environmental law, immigration law and technical litigation support
M.A.
International and Intercultural Communication
Graduate School of International Studies
Certificate in Human Rights
Cambria Press
This book examines the development of the National Memorial at the Sand Creek Massacre National Monument site in Eastern Colorado. This book also discusses associated memorialization activities at the site, rhetorical artifacts associated with the massacre, past and present, and the history of the site.
Cambria Press
This book examines the development of the National Memorial at the Sand Creek Massacre National Monument site in Eastern Colorado. This book also discusses associated memorialization activities at the site, rhetorical artifacts associated with the massacre, past and present, and the history of the site.
McFarland
This is a compilation of critical essays on The Rhetoric of American Exceptionalism. I have an included piece here The Sand Creek Massacre National Historic Site: Challenge to and Reification of American Exceptionalism
Cambria Press
This book examines the development of the National Memorial at the Sand Creek Massacre National Monument site in Eastern Colorado. This book also discusses associated memorialization activities at the site, rhetorical artifacts associated with the massacre, past and present, and the history of the site.
McFarland
This is a compilation of critical essays on The Rhetoric of American Exceptionalism. I have an included piece here The Sand Creek Massacre National Historic Site: Challenge to and Reification of American Exceptionalism
Howard Journal of Communication
In this article, I analyze the critically and commercially successful rap album by Eminem, The Marshall Mathers LP (2000). Eminem's impact on popular culture is due to his controversial status and his critical and commercial success worldwide. To understand Eminem's significance in rhetoric and cultural studies, I examine the intersections of race, gender, class, and sexuality and how these four constructions necessarily converge in the postmodern condition to rearticulate, in the case of Eminem's rap lyrics, a cultural fiction of white heterosexual masculinity/masculinities. Eminem is able to “universalize” himself discursively through his rap lyrics by marketing himself as the universal subject, the ultimate shape shifter who cannot be pinned down. This makes Eminem's discursive presentation the ultimate performance in white masculinity because he accomplishes “authenticity” by occupying the “in-betweenness” of race, gender, and class boundaries through constant contradiction.
Cambria Press
This book examines the development of the National Memorial at the Sand Creek Massacre National Monument site in Eastern Colorado. This book also discusses associated memorialization activities at the site, rhetorical artifacts associated with the massacre, past and present, and the history of the site.
McFarland
This is a compilation of critical essays on The Rhetoric of American Exceptionalism. I have an included piece here The Sand Creek Massacre National Historic Site: Challenge to and Reification of American Exceptionalism
Howard Journal of Communication
In this article, I analyze the critically and commercially successful rap album by Eminem, The Marshall Mathers LP (2000). Eminem's impact on popular culture is due to his controversial status and his critical and commercial success worldwide. To understand Eminem's significance in rhetoric and cultural studies, I examine the intersections of race, gender, class, and sexuality and how these four constructions necessarily converge in the postmodern condition to rearticulate, in the case of Eminem's rap lyrics, a cultural fiction of white heterosexual masculinity/masculinities. Eminem is able to “universalize” himself discursively through his rap lyrics by marketing himself as the universal subject, the ultimate shape shifter who cannot be pinned down. This makes Eminem's discursive presentation the ultimate performance in white masculinity because he accomplishes “authenticity” by occupying the “in-betweenness” of race, gender, and class boundaries through constant contradiction.
Chinese Journal of Communication
This essay examines how political leaders apologize for historical injustices. Specifically, we analyze Canadian Prime Minister Stephen Harper's apology for the head tax imposed upon Chinese immigrants. The prime minister's apology was historic in that it marked the first time a Canadian Prime Minister formally apologized for the head tax. We argue that Harper used a combination of the frontier myth and collective apology rhetoric in his expression of remorse toward the Chinese-Canadian community. While controversial, this rhetoric created a discursive space for a constructive and strengthened relationship between the Chinese-Canadian community and the Canadian government.
Cambria Press
This book examines the development of the National Memorial at the Sand Creek Massacre National Monument site in Eastern Colorado. This book also discusses associated memorialization activities at the site, rhetorical artifacts associated with the massacre, past and present, and the history of the site.
McFarland
This is a compilation of critical essays on The Rhetoric of American Exceptionalism. I have an included piece here The Sand Creek Massacre National Historic Site: Challenge to and Reification of American Exceptionalism
Howard Journal of Communication
In this article, I analyze the critically and commercially successful rap album by Eminem, The Marshall Mathers LP (2000). Eminem's impact on popular culture is due to his controversial status and his critical and commercial success worldwide. To understand Eminem's significance in rhetoric and cultural studies, I examine the intersections of race, gender, class, and sexuality and how these four constructions necessarily converge in the postmodern condition to rearticulate, in the case of Eminem's rap lyrics, a cultural fiction of white heterosexual masculinity/masculinities. Eminem is able to “universalize” himself discursively through his rap lyrics by marketing himself as the universal subject, the ultimate shape shifter who cannot be pinned down. This makes Eminem's discursive presentation the ultimate performance in white masculinity because he accomplishes “authenticity” by occupying the “in-betweenness” of race, gender, and class boundaries through constant contradiction.
Chinese Journal of Communication
This essay examines how political leaders apologize for historical injustices. Specifically, we analyze Canadian Prime Minister Stephen Harper's apology for the head tax imposed upon Chinese immigrants. The prime minister's apology was historic in that it marked the first time a Canadian Prime Minister formally apologized for the head tax. We argue that Harper used a combination of the frontier myth and collective apology rhetoric in his expression of remorse toward the Chinese-Canadian community. While controversial, this rhetoric created a discursive space for a constructive and strengthened relationship between the Chinese-Canadian community and the Canadian government.
Text & Performance Quarterly
This essay reframes an understanding of martyrdom in Islamic Societies as a complex cultural dynamic of performativity grounded in a deeply nuanced set of practices and beliefs developed in the religion. I rearticulate Islamic martyrdom in both activist and quietist forms embodied not only in violent spectacles drawing attention from news media and hostility from the West, but also in everyday Islamic‐identity practices and articulations. The goal is to help the audience get beyond understandings of Islamic martyrdom solely as a terrorist phenomenon and show how martyrdom functions strategically in both profane and sacred contexts within a postcolonial and globalized framework.
Cambria Press
This book examines the development of the National Memorial at the Sand Creek Massacre National Monument site in Eastern Colorado. This book also discusses associated memorialization activities at the site, rhetorical artifacts associated with the massacre, past and present, and the history of the site.
McFarland
This is a compilation of critical essays on The Rhetoric of American Exceptionalism. I have an included piece here The Sand Creek Massacre National Historic Site: Challenge to and Reification of American Exceptionalism
Howard Journal of Communication
In this article, I analyze the critically and commercially successful rap album by Eminem, The Marshall Mathers LP (2000). Eminem's impact on popular culture is due to his controversial status and his critical and commercial success worldwide. To understand Eminem's significance in rhetoric and cultural studies, I examine the intersections of race, gender, class, and sexuality and how these four constructions necessarily converge in the postmodern condition to rearticulate, in the case of Eminem's rap lyrics, a cultural fiction of white heterosexual masculinity/masculinities. Eminem is able to “universalize” himself discursively through his rap lyrics by marketing himself as the universal subject, the ultimate shape shifter who cannot be pinned down. This makes Eminem's discursive presentation the ultimate performance in white masculinity because he accomplishes “authenticity” by occupying the “in-betweenness” of race, gender, and class boundaries through constant contradiction.
Chinese Journal of Communication
This essay examines how political leaders apologize for historical injustices. Specifically, we analyze Canadian Prime Minister Stephen Harper's apology for the head tax imposed upon Chinese immigrants. The prime minister's apology was historic in that it marked the first time a Canadian Prime Minister formally apologized for the head tax. We argue that Harper used a combination of the frontier myth and collective apology rhetoric in his expression of remorse toward the Chinese-Canadian community. While controversial, this rhetoric created a discursive space for a constructive and strengthened relationship between the Chinese-Canadian community and the Canadian government.
Text & Performance Quarterly
This essay reframes an understanding of martyrdom in Islamic Societies as a complex cultural dynamic of performativity grounded in a deeply nuanced set of practices and beliefs developed in the religion. I rearticulate Islamic martyrdom in both activist and quietist forms embodied not only in violent spectacles drawing attention from news media and hostility from the West, but also in everyday Islamic‐identity practices and articulations. The goal is to help the audience get beyond understandings of Islamic martyrdom solely as a terrorist phenomenon and show how martyrdom functions strategically in both profane and sacred contexts within a postcolonial and globalized framework.
McFarland
I have an included chapter coauthored with Keaton Maddox. Reclaiming the Wolf Myth in the shadow of the Twilight films: The Quileute People's Exhibit
Cambria Press
This book examines the development of the National Memorial at the Sand Creek Massacre National Monument site in Eastern Colorado. This book also discusses associated memorialization activities at the site, rhetorical artifacts associated with the massacre, past and present, and the history of the site.
McFarland
This is a compilation of critical essays on The Rhetoric of American Exceptionalism. I have an included piece here The Sand Creek Massacre National Historic Site: Challenge to and Reification of American Exceptionalism
Howard Journal of Communication
In this article, I analyze the critically and commercially successful rap album by Eminem, The Marshall Mathers LP (2000). Eminem's impact on popular culture is due to his controversial status and his critical and commercial success worldwide. To understand Eminem's significance in rhetoric and cultural studies, I examine the intersections of race, gender, class, and sexuality and how these four constructions necessarily converge in the postmodern condition to rearticulate, in the case of Eminem's rap lyrics, a cultural fiction of white heterosexual masculinity/masculinities. Eminem is able to “universalize” himself discursively through his rap lyrics by marketing himself as the universal subject, the ultimate shape shifter who cannot be pinned down. This makes Eminem's discursive presentation the ultimate performance in white masculinity because he accomplishes “authenticity” by occupying the “in-betweenness” of race, gender, and class boundaries through constant contradiction.
Chinese Journal of Communication
This essay examines how political leaders apologize for historical injustices. Specifically, we analyze Canadian Prime Minister Stephen Harper's apology for the head tax imposed upon Chinese immigrants. The prime minister's apology was historic in that it marked the first time a Canadian Prime Minister formally apologized for the head tax. We argue that Harper used a combination of the frontier myth and collective apology rhetoric in his expression of remorse toward the Chinese-Canadian community. While controversial, this rhetoric created a discursive space for a constructive and strengthened relationship between the Chinese-Canadian community and the Canadian government.
Text & Performance Quarterly
This essay reframes an understanding of martyrdom in Islamic Societies as a complex cultural dynamic of performativity grounded in a deeply nuanced set of practices and beliefs developed in the religion. I rearticulate Islamic martyrdom in both activist and quietist forms embodied not only in violent spectacles drawing attention from news media and hostility from the West, but also in everyday Islamic‐identity practices and articulations. The goal is to help the audience get beyond understandings of Islamic martyrdom solely as a terrorist phenomenon and show how martyrdom functions strategically in both profane and sacred contexts within a postcolonial and globalized framework.
McFarland
I have an included chapter coauthored with Keaton Maddox. Reclaiming the Wolf Myth in the shadow of the Twilight films: The Quileute People's Exhibit