Valencia College East and West Campus - Communication
Trainer, Educator, Conflict Resolution Practitioner
Alternative Dispute Resolution
Kelsey
Visser
Orlando, Florida Area
My areas of expertise are: conflict resolution, mediation, higher education instruction, small and large group facilitation of learning (online & face-to-face), curriculum/program/training design, empathy, violence prevention, peace education, alternative dispute resolution, intergroup dialogue, and interpersonal communication.
Peace and Justice Institute Facilitator
In this role, I designed an experiential workshop for students and faculty around Valencia's Peace and Justice Institute's "Principles of How We Treat Each Other." I currently deliver this workshop for students and faculty at Valencia and hope to have the opportunity to offer it to the broader Orlando community in the coming year.
Adjunct Professor and Student Advisor
As an adjunct professor teaching the New Student Experience course at Valencia College, I also had the opportunity to work as a part time advisor for the students in my class. In this role, I engaged with students at the beginning of their journey at Valencia and helped them investigate how their interests, strengths, and personal values aligned with their educational and career goals.
Program Coordinator-Liberal Arts Department
Prior to my promotion, I started at Full Sail as a Program Coordinator, providing high-level administrative support to the various teams and managers within the University’s Liberal Arts Department, which included the Psychology Department where I now work as an instructor. Responsibilities included, but were not limited to, the following: Serving as a reliable department point person for queries both internal and external to the organization, event planning, data management, purchasing, department staffing assistance, travel coordination, and instructor support.
Associate Course Director, Social Science Department
INTERPERSONAL COMMUNICATION & PUBLIC SPEAKING INSTRUCTOR
Each month, I taught an average of 50 students in either Interpersonal Communication or Public Speaking for Full Sail University’s Social Science Department. These courses examined the nature of the communication process as well as behavior and other variables that can either enhance or impede effective personal and professional communication. Topics included: presentation best practices, verbal and nonverbal communication, active listening, persuasion, identity management, conflict resolution, and intercultural communication. These courses were offered to students online and in person, and I had the opportunity to regularly teach in both formats.
Trainer
Specialist in developing and delivering customized workshops and training programs in topics related to conflict resolution, emotional intelligence, and communication.
International Secretary
Served as a reliable point person for a worldwide community of civil society campaigns, organizations, committed citizens and elected government officials from over 40 countries working together for a shared purpose of building peace infrastructure. In this virtual organization, I facilitated the flow of communication and maintained the integrity of the existing organizational structure. Most importantly, I assisted the Board of Directors and the Summit Planning Team in planning and executing two 5-day global Summits in both Costa Rica and South Africa.
Director of Programs
Worked side by side with Founding Director in Costa Rica and the United States to streamline, implement and grow the BePeace conflict resolution education program. Developed three-year strategic plan and budget to expand the organization’s reach to educators and counselors in the United States. Crafted monitoring and evaluation, implementation plan and classroom manual for the public school pilot program. Designed, coordinated and delivered the organization’s first trainer evaluation course with corresponding online support interface resulting in 30 contracted trainers across 10 states. Served as the support person for all trainers, facilitator, volunteers, interns and course organizers. Managed and coordinated all details surrounding courses, practice groups, tours and workshops.
B.A.
International Affairs
M.A.
International Peace and Conflict Resolution
American University (Substantial Research Paper)
Youth violence in the United States is pervasive and is actually the second leading cause of death for youth ages ten and twenty-four and now the number one cause of death for minority youth between the ages of fifteen and twenty four (Lebrun 2009; Elliott 1998; Hamburg 1998). Through this case study, educator’s perspectives on school violence are compared with existing theories and research on school violence. From this intimate vantage point, areas are explored where theoretical and personal ethnographic understandings about school violence overlap, as well as areas where they do not. Additionally, the research aims to illuminate the most prevalent forms of violence at this school, what educators see as the contributing factors to this violence and, given the unique dynamics of this school, explore what has been done and what could be done to better address and prevent these forms of violence. Although it is impossible to make generalizations from this case study about violence prevention for all schools, it is hoped that findings may offer unique descriptive insight for the field of peace and conflict resolution and for schools facing similar violence issues.
American University (Substantial Research Paper)
Youth violence in the United States is pervasive and is actually the second leading cause of death for youth ages ten and twenty-four and now the number one cause of death for minority youth between the ages of fifteen and twenty four (Lebrun 2009; Elliott 1998; Hamburg 1998). Through this case study, educator’s perspectives on school violence are compared with existing theories and research on school violence. From this intimate vantage point, areas are explored where theoretical and personal ethnographic understandings about school violence overlap, as well as areas where they do not. Additionally, the research aims to illuminate the most prevalent forms of violence at this school, what educators see as the contributing factors to this violence and, given the unique dynamics of this school, explore what has been done and what could be done to better address and prevent these forms of violence. Although it is impossible to make generalizations from this case study about violence prevention for all schools, it is hoped that findings may offer unique descriptive insight for the field of peace and conflict resolution and for schools facing similar violence issues.
The Englewood Sun Herald
An editorial piece about my experience attending the Fifth Summit of the Global Alliance for Ministries and Infrastructures for Peace in Cape Town, South Africa. There, I learned about "Ubuntu", a Zulu proverb which translates to "We become more human through each other," or more simply, "I am, because you are."