Resume

• 2014

  Master of Science - MS

  Instructional Design

  Western Kentucky University

  4.0 GPA

  Bachelor of Science - BS

  Summa Cum Laude

  Computer Information Systems

  McKendree University

• Adobe Creative Suite

  Social Media Marketing

  Project Management

  Web Development

  Adobe Photoshop

  Leadership

  Social Media

  Online Marketing

  Microsoft Dynamics CRM

  Marketing

  Strategic Planning

  Root Cause Analysis

  User Centered Design

  Testing

  HTML5

  Web Design

  Data Migration

  Research

  Advertising

  Windows

  O'Brien

  Julia

  O'Brien

  Louisville Bedding Company

  Bellarmine University

  Louisville

  Kentucky Area

  •\tManage technical projects.\n•\tAnalysis and process improvement.\n•\tWork with users to assess and prioritize gaps.\n•\tDefine and set user expectations.\n•\tProvide training on processes and procedures.\n•\tLead change management initiatives in IT.\n•\tProvide root cause analysis.\n•\tARMS Athletic Compliance implementation.\n•\tOnBase enterprise implementation and migration.\n•\tSupport Colleague ERP software\n•\tClone environments for testing

  development.\n•\tTroubleshooting current functional issues.\n•\tAnalyze process improvement opportunities.\n•\tLeverage support to resolve issues.\n•\tDocument administration procedures.\n•\tAnalyze software dependency matrix.\n•\tPerform software upgrades.\n•\tSlate CRM Project management.\n•\tColleague - API

  Self Service

  UI

  Envision

  DMI.\n•\tProvide process documentation.\n•\tManage focus groups for IT initiatives.\n•\tProvide audits for systems and processes.

  Project Manager & Senior Analyst

  Bellarmine University

  Louisville

  Kentucky Area

  • Managed Oracle Databases.\n•\tMigrated 250+ Forms to Forms 10g.\n•\tMigrated corporate applications.\n•\tMigrated Oracle databases versions.\n•\tBuilt on demand database for testing.\n•\tInstalled and configured scheduling software.\n•\tManaged HP 9000 UNIX and Red Hat 3 Linux.\n•\tCollaborated

  trained

  and mentored peers.\n•\tImplementation and migration of Peoplesoft HR.\n•\tImplementation and migration Kronos System.

  Manager Database Systems

  Louisville Bedding Company

  Louisville

  Kentucky Area

  Adjunct Faculty in Design

  Arts and Technology (DAT)\n•\tSoftware design methodologies\n•\tEngineering methodologies.\n•\tUniversal Design Principles.\n•\tBasic computer architecture and principles. \n•\tMoodle Learning Management System.

  Adjunct Faculty

  Bellarmine University