Resume

• 2012

  Master of Public Health (M.P.H.)

  Analysis and Management

  Public Health Organization

  \nMember of the Healthcare Financial Medical Association

  East Carolina University

  Biostatistics

  Management of Health Care Operations

  Research Methods

  Ethics and Law in Public Health

  Health Policy

  Environmental Health

  Behavorial Science and Health Education

  Rural Health

  Public Health Practice

  Health Informatics

  Community Health Organization and Leadership

  Epidemiolgy

• 2008

  Bachelor of Science (B.S.)

  Minor in Environmental Health

  Public Health

  Sigma Tau Gamma Fraternity

  Public Health Organization

  East Carolina University

• SPSS

  Recruiting

  Sales Operations

  Microsoft Word

  Public Health

  Program Implementation

  Public Speaking

  Time Management

  Public Policy

  Qualitative Research

  Data Analysis

  PowerPoint

  Customer Service

  Clinical Trials

  Microsoft Office

  Management

  Research

  Social Networking

  Leadership

  Research Design

  Garloch

  M.P.H.

  INC Research

  Syneos Health

  Citrix

  Beaufort County Health Department

  Cisco

  East Carolina University

  Clinical Solutions Group (CSG

  Inc.)

  Morrisville

  NC

  - Set-up

  maintain and close out project files and study information ((e.g.

  KPIs

  regulatory documents

  Trial Master File (TMF)

  enrollment

  Adverse Events (AEs)/Serious Adverse Events (SAEs)

  protocol deviations

  site supplies

  Institutional Review Board re-approvals

  data queries) on a variety of databases and systems. \n- Maintain and distribute study-specific /financial reports (e.g. vendor/site invoices

  investigator payments (grants and pass-through)

  forecasts

  etc). \n- May lead internal and external meetings as directed by the PL Prepares and distributes meeting minutes and action items for both internal and external meetings (sponsor

  trusted process

  functional

  investigator meetings). Follows up with team members on action items to closure. \n- Records the status of Key Performance Indicators (KPIs) in assigned systems

  with input and oversight from the assigned PL. Assesses and communicates KPIs for associated job tasks to PL with proposed action plan. Prepares and provides status reports to customers with oversight from assigned PL \n- Ensure all study documents are archived based on the appropriate guidelines and policy. \n- May serve as project representative for internal and external audits. Provide support for quality assurance activities

  including preparation for audits and internal review

  preparing documentation and follow through to resolution actionable issues. \n- May serve as primary customer contact when PL is out of the office. Seeks input from Project Director for customer support. \n- May mentor and train Project Specialist\n\nTAs: Ophthalmology

  Senior Project Specialist - CNS

  Syneos Health

  Raleigh-Durham

  North Carolina Area

  Essential Functions include but are not limited to:\n1. Facilitates and oversees assigned Trusted Process™ event types. Understands group norms and\ndynamics

  and adapts to different cultures and organizations. Key aspects include:\n- Coordinating the required meeting preparation;\n- Identifying and engaging all applicable stakeholders;\n- Managing the meeting process;\n- Capturing action items; may assist with taking meeting highlights when requested;\n-Leading assigned sections of the meeting agenda;\nEncouraging participation from all attendees; helping attendees understand diverse viewpoints\nand alternative solutions; maneuvering teams through sensitive group conversations.\n\n2. Assists INC teams by:\n-Acting as liaison between the INC team and Customer in all aspects related to the Trusted\nProcess™

  promoting teamwork and communication;\n-Building an effective meeting strategy by determining the meeting’s purpose

  required inputs

  \nmeeting process

  required participants and expected outputs/deliverables;\n-Reviewing the associated meeting documentation (inputs

  agenda

  outputs) against expected\nquality standards;\n- Providing guidance in the use of INC’s project systems

  web-based tools and processes.\n\n3. Is responsible and accountable for all assigned activities. Utilizes designated system(s) to track and\nprocess Trusted Process™ information; keeps department management fully apprised of status of\nassignments and promptly escalates potential issues.\n\n4. May train colleagues and new employees in relation to the Trusted Process™.\n\n5. May support internal/external conferences (e.g. investigator meetings); may lead internal team\nmeetings as directed by line management.\n\n6. May participate in departmental and/or business initiatives as a team member

  Trusted Process Specialist

  INC Research

  Morrisville

  NC

  Participate in departmental and/or business initiatives as a team member and/or as the nominated initiative lead. \nSupport management with:\n\t• Employee selection and technical interviewing;\n\t• Evaluation of Trusted Process™ team performance;\n\t• Lead internal team meetings. \n• Manage a team of Operations Management staff

  as assigned.\nSee all criteria and skills for Trusted Process Specialist and Senior Trusted Process Specialist

  Lead Trusted Process Specialist

  Syneos Health (Previously INC Research/inVentiv Health)

  •\tSpecialized in recruiting candidates for opportunities in the clinical trials industry

  matching skill sets of candidates to those specifications set by clients\n•\tAttend weekly and other regularly scheduled team meetings to discuss activities

  candidate pipelines

  accomplishments and critical issues\n•\tQualify candidates based on skills level

  personality and long term goals\n•\tCreate a social media presence that exemplifies and enhances the CSG brand\n•\tSource candidates utilizing cold calling

  BullHorn Applicant tracking system

  Careerbuilder

  LinkedIn Recruiter

  Catalyst 5

  and Indeed

  Clinical Solutions Group (CSG

  Inc.)

  Syneos Health (Previously INC Research/inVentiv Health)

  Raleigh-Durham

  North Carolina Area

  See all criteria and skills for Trusted Process Specialist in conjunction with;\n\nSupport management with the following

  as assigned:\n\t• Employee selection and technical interviewing;\n\t• Lead assigned departmental initiatives;\n\t• Lead internal team meetings; \n\t• Delivery of Trusted Process™ training; \n\t• Evaluation of Trusted Process™ team performance.

  Senior Trusted Process Specialist

  • Provide operational and order sales support for Cisco internals and partners within North America\n• Act as a valuable resource for all sales parties\n• Proficient in Cisco Tools as wells as Salesforce.co/com

  CVENT and CRM\n• Utilize analytical skills to identify issues quickly \n• Maintain and operate under strict guidelines and deadlines\n• Mentor and train new hires on SOPs\n• \"MVP\" of second quarter

  2015 FY

  Sales Support Specialist

  Raleigh-Durham

  North Carolina Area

  Cisco

  Raleigh-Durham

  North Carolina Area

  Responsibilities:\n•\tEstablish client relationships with a customer-comes-first mentality.\n•\tSuccessful at prospecting

  networking and building a sales pipeline.\n•\tGenerating new business

  as well as expanding on current Citrix accounts in the SMB space.\n•\tCompetent in explaining cloud computing technologies and SaaS to non-technical customers.\n• Build relationships with IT directors

  CIOs

  CTOs

  CFOs

  HIPAA compliance officers

  and doctors.\n• Achieved sales goals under strenuous conditions.\n• Extensive knowledge of state and federal encryption

  client-protection

  and privacy regulation laws

  mainly HIPAA.

  Corporate Sales

  Citrix

  •\tConducted two main projects regarding preliminary research and literature reviews for multiple topics \n•\tCreated a community snapshot of a rural county for rural medical student’s placement as part of a DHHS grant\n•\tResearched and prepared documentation on the recruitment practices of rural counties with physician shortages\n•\tCoded and analyzed hundreds of survey responses using SPSS and SAS software\n•\tPresented findings and reports at weekly meetings

  Graduate Intern

  Greenville

  North Carolina Area

  East Carolina University Division of Health Sciences

  Washington

  North Carolina

  •\tDesigned and prepared “Healthy Living for a Lifetime” program funded by Farm Bureau including budgetary requests

  weekly timelines

  survey creation and presentation materials\n•\tImplemented weekly health programs for the BCHD employees on a variety topics\n•\tCreated and conducted weekly presentations to the Boys and Girls Club on diverse topics\n•\tAttended HUREX disaster training and completed multiple National Incident Management Systems (ICS) trainings\n•\tPresented at local health fairs about healthy living and synthesized survey responses

  Health Education Intern

  Beaufort County Health Department

  •\tInstructed 4 sections of Health 1000 (Health in the Modern Society) totaling over 200 students regarding a variety of health subjects\n•\tConducted in class lectures

  created course timelines

  prepared class materials

  proctored tests

  answered student concerns/emails and all other facets related to their instruction\n•\tResearch Assistant for faculty in the Health and Human Performance department at ECU performing various activities such as proof reading

  literature reviews & synthesizing information/data

  Graduate Teaching Assistant

  Greenville

  North Carolina Area

  East Carolina University

  Alumni Advisor

  Vice President of Programs

  Social Chair

  Recruitment Chair

  Sigma Tau Gamma Fraternity

  English

  Spanish

  Dean's List

  Dean's List

  Chancellor's List