Resume

• 2020

  CITY OF OMAHA PUBLIC LIBRARY FOUNDATION

  Teaching

  Blackboard

  Distance Learning

  Higher Education

  Adult Education

  Angel LMS

  Creative Writing

  Microsoft Office

  Moodle

  Training

  E-Learning

  Curriculum Development

  Instructional Design

  Student Development

  Academic Advising

  Instructional Technology

  Curriculum Design

  Educational Technology

  Research

  eCollege

  Kosse

  PhD

  Jeff

  Kaplan University

  University of Nebraska at Omaha

  Iowa Western Community College

• 2016

  Mount Michael Benedictine School

• 2003

  Kansas State University

  PhD

  English

  University of Nebraska-Lincoln

• 1993

  MA

  English

• 1990

  West Corporation

  Northwest Missouri State University

  Clarkson College

  Omni Hotels & Resorts

  University of Nebraska-Lincoln

  University of Nebraska-Lincoln

  Customer Service representative handling inbound telemarketing phone calls.

  West Corporation

  Instructor

  Taught Composition I to first year nursing students

  Clarkson College

  Instructor

  Taught online Composition II

  African American

  and other ethnic literatures via the Canvas platform\nCourses cross-referenced between English and Black Studies Departments\nParticipated in English Department's online teaching research group\nPanelist at English Department retreat focusing on online teaching\nFaculty participant for internal study of Division of Continuing Studies' degree of general studies program

  University of Nebraska at Omaha

  Sales Agent

  Handled inbound calls for hotel reservations\nUtilized interpersonal skills in transactions with customers\nAssessed customer needs and matched to product\nUtilized online GRS and multi-line phone system\nSolved customer disputes by serving as liaison between caller and hotel\nMaintained confidentiality of customer credit card and email information

  Omni Hotels & Resorts

  Adjunct Professor

  Delivered several first year writing classes via the eCollege platform

  including Composition I

  Writing for Business Majors

  and Writing for Medical Field Majors\nParticipated in rubric development taskforce

  Kaplan University

  Graduate Teaching Assistant

  Taught English Composition I and II

  University of Nebraska-Lincoln

  University of Nebraska-Lincoln

  Lincoln

  Nebraska Metropolitan Area

  Instructional Design Tech Specialist

  Writing Center tutor

  Northwest Missouri State University

  Associate Professor

  Taught college-level courses in writing

  literature

  and philosophy\nTaught Multicultural Literature

  African American and Contemporary Literature\nDeveloped African American Literature and Modern Fiction courses\nMaintained confidential assessment of student skills and grades\nMulti-tasked in teaching multiple courses and completing various projects for the college\nExtensively taught low-income

  first-generation

  and international college students\nPerformed hiring interviews and budget for one year as department Co-Chair\nDelivered course content face-to-face

  online

  and by satellite link\nOrganized international travel for students and faculty through EF Tours\nAccomplished personal and college goals by working with across departments\nCommittee work in diversity

  curriculum

  teacher union

  and student evaluations\nPresident-elect of Faculty Senate

  Iowa Western Community College

  BA

  English

• 1985

  Mount Michael