Biography

Southern Maine Community College - Computer & Informational Tech.

Training Coordinator at Enercon Technologies
Jeannie
Munro
Portland, Maine Area
SKILLS:
● Created game-changing supervisory leadership curriculum with a retention rate of 97% for large culturally diverse manufacturing company
● Applied creative training techniques and implemented gamification to courses developed and taught to over 600 newly promoted supervisors in all aspects of Information Technology including Telecommunications
● Performed job shadowing and needs analysis for one full month each year. This task was proven to be 98% effective in identifying gaps in knowledge for future training
● Created high energy and contagious enthusiasm for Agile/Scrum Project Management while instructing over 300 staff in its use across all roles. The result of this instruction was 100% adoption of Agile/Scrum by all departments
● Increased the ratio of hands-on learning by 75% in all of the courses taught in the Computer Technology department to better serve the student population and increase retention of technical material at Southern Maine Community College
● Implemented a certification process in film and video editing hardware installation resulting in an increase in revenue of the support division and increasing salaries by a minimum of $10k

Cellular Phone: 603-498-0422
Email: munrojeannie@gmail.com