Resume

• 2002

  PhD

  Runner up for the William H. Holley

  Jr. Outstanding Doctoral Student

  April 2003

  Management of Information Technology and Innovation

  Decision Sciences Institute\nAssociation of Information Systems\nInstitute for Operations Research and Management Sciences\nInternational Society of Six Sigma Professionals

• 1998

  Masters

  Business Administration

• 1992

  Bachelor

  Chemical Engineering

  AICHE

  Sigma Kappa

• Analysis

  Process Improvement

  Operations Management

  Business Intelligence

  Six Sigma

  Strategy

  Statistics

  Data Mining

  Lean Manufacturing

  Testing

  Program Management

  Higher Education

  SAP

  Data Analysis

  Pridmore

  Pridmore

  Loyola University Maryland

  University of West Georgia

  MeadWestvaco

  Designed and managed advertising programs and market research programs to provide strategic and competitive information for management decision-making. Lead the Customer Satisfaction Information Management Team and the Customer Service Diagnostic Team. Lead the revamping of the internal quality reporting system. Lead the Customer Satisfaction Management process from survey development

  data analysis

  identifying improvement opportunities

  and sharing the results with management and the division. Participated as an active team member in providing product analysis information

  and recommended specific changes to address competitive position. Provided and presented monthly reports to senior management team. Active member of the E-Commerce Development team. Intranet and Internet development for division by utilizing Microsoft and Lotus software development tools. Active member of the SAP R/3 ERP “make it better” team. Six Sigma Green Belt certified. Projects included Port Inventory reduction

  which lead to a reduction of assets by 1.8 million dollars Paperboard Knowledge Seminar instructor.

  MeadWestvaco

  University of West Georgia

  Carrollton

  GA

  Associate Professor

  University of West Georgia

  Richards College of Business

  Department of Management\n2012-Present: Teaching undergraduates Introduction to Information Systems implemented SAP into course. Teaching Introduction to Programming with HTML5

  CSS

  PHP

  MySQL

  Apache Web Server

  and Dreamweaver. Teaching Enterprise Architecture and Enterprise and Decision Support Systems. Created and designed the Enterprise Architecture course using the EA3 framework

  ERPsim

  and Design Thinking Methodology for project development. Redesigned the Enterprise and Decision Support course to include SAP's HANA

  Mobile App Development

  Analytic Tools

  ERPsim

  and Greenway’s PrimeSuite EHR. Developed a Greenway Electronic Health Records Certificate and an SAP Student Award Certificate. Teaching Analysis and Design as an Independent Study. Teaching the Web MBA Information Systems Strategy course.

  Associate Professor

  Six Sigma Project Leader and Trainer: 2002-2006\nBecame certified in Six Sigma through Qualtec. Lead and supported productivity improvement teams through the use of statistical analysis and Six Sigma Methodologies. Project outcomes ranged from improving customer satisfaction and quality improvements worth 1.8 million in logistics improvements. Designed

  preformed

  and analyzed DOEs. Trained in and have experience with 5S Lean and Triz projects. Taught classes for Green Belt and Black Belt certification classes

  such as regression

  ANOVA

  logistic regression

  and DOE. Worked on the design

  development

  and testing of a process control system project at the paper mill

  specifically focused on the interface design that centered around human factors and information seeking principles in order to support operator situation awareness and decision-making.

  MeadWestvaco

  University of West Georgia

  Carrollton

  GA

  Graduate Program Director

  Assistant Professor

  Loyola University Maryland

  Sellinger School of Business and Management

  Department of Information Systems and Operations Management\n2007-2012: Taught undergraduates Introduction to Information Systems

  Business Intelligence and Data Mining

  Virtual Worlds (developed the course)

  and IS Internship Course. Teaching graduates Information and Technology for Management

  Operations Management and Decision Making

  and Operations Management in the Executive and Fellows MBA programs.\nGraduate Teaching Fellow

  Auburn University

  College of Business

  Management\nDepartment

  2001-2005: Taught undergraduates Introduction to Management Information Systems

  Telecommunications and Networking

  Business Statistics

  and Strategic Management.

  Loyola University Maryland

  Controls Engineer

  Engineer in Chemical Recovery Area

  responsible for day-to-day control work

  optimization

  and capital projects. Interacted daily with operations

  E&I personnel

  and contractors to ensure effective and timely start-up of projects. Project lead on several automation projects including several million dollar projects to expand the fiber optic network and to automate processes in the Chemical Recovery Area. The area consisted of two recovery boilers

  two sets of evaporators

  tall oil plant

  two recausticizing plants

  and two lime kilns. Specific experience includes the following: AB PLCs

  Bailey DCS

  Batch programming

  MMI

  PCView

  and PI. Served as part of the development and implementation of the SAP R/3 ERP team.

  MeadWestvaco