Resume

• 2009

  Master

  Information Technology

  Master

  Teaching with Technology

• 2007

  BS

  MIS

  Marlboro College

• 2000

  AAS

  PC Network Administration

  Community College of Vermont

• 1992

  Mount Abraham UHS

  Perimeta SBC

  Cisco

  CCNA

  416233044672ETAG

• Wireless

  Network Administration

  Windows Server

  Switches

  Windows

  Routers

  HTML

  WAN

  Troubleshooting

  Computer Hardware

  System Administration

  Operating Systems

  VoIP

  Software Installation

  Wireless Networking

  Cisco Technologies

  Telecommunications

  Perl

  Networking

  Network Engineering

  Nye

  James

  Community College of Vermont

  FirstLight Fiber

  Marlboro College Graduate & Professional Studies

  Sovernet Communications

  IBM

  Cognizant

  Maintained quality for Nikon Photo tools\nFloater

  whatever needed to be done

  IBM

  Sovernet Communications

  Winooski

  Level 2 Customer Support\nRouter Configurations\nT1

  DS3

  DSL

  PRI

  SHDSL Repairs\nTechnical Lead for NOC Team

  Lead Network Repair Engineer

  Williston

  Vermont

  Oversee migration and integration of a wide variety of technologies into a single unified entity due to repeated company acquisitions.\n\nCreated entirely new IP Network Designs for multiple networks to ensure smooth transitions from legacy independent areas to a synchronous deployment.\n\nAnalyze data and generate reports to identify problems and provide solutions for accurate and fast remediation.\n\nCreated MOPs for large- and small-scale projects to be worked by a variety of internal staff and external vendors.\n\nEvaluated existing voice network architecture

  new technologies (in an effort with other organizations) revolving around VoIP solutions

  instituted standard configurations/processes. \n\nActed as tier 3 & 4 support to the NOC organization for VoIP related issues and conducted network maintenance activities. \n\nDelivered small to large-scale IP Telephony and SIP trunking projects supporting services over multiple broadband and commercial IP delivery networks in the form of Hosted PBX

  SIP trunking

  using the MetaSwitch softswitch

  Perimeta SBC

  media-gateways and Cisco unified communications implementations. \n\nParticipate in conference calls for project planning

  MOP reviews and escalated perpetual problem resolution.\n\nResponsible for the advanced installation

  operation

  and maintenance of the regional and national data and voice network elements

  ensuring network integrity and quality.

  Network/Switch Engineer

  FirstLight Fiber

  Schedules

  coordinates

  and runs a weekly social event for collaborative creative exercises in narrative generation and character performance.\n\nEnables smooth flow of events at meetings through skilled organization and motivation of individuals

  keeping the group on task and focused throughout.\n\nGroup consists of individuals of all ages and from multiple backgrounds

  creating an inviting and friendly environment for all involved.

  Network Engineer

  Cisco Contracted Partner.

  Cognizant

  Marlboro College Graduate & Professional Studies

  Bennington

  Taught A+ Certification courses\nCapstone Advising

  Adjunct Professor

  Williston

  VT

  MetaSwitch Engineer\nNetwork Translations\nProgramming (PHP

  Perl)

  Switch Engineer

  Sovernet Communications

  Winooski

  VT

  Adjunct Professor for:\nCisco Networking\nDesktop Operating Systems\nConcepts of PC Hardware\n\nTechnology Committee:\nAssess and review current academic standards and Essential Outcomes for all technology related courses to ensure the college is delivering the highest value education to their students.\n\nAssessment of Prior Learning:\nReview student portfolios and assess college equivalent learning gained from accumulated life and on the job experience.

  Technology Instructor

  Community College of Vermont

  English