Experience

• University of South Carolina

  Coordinator, Academic Coaching and Engagement (ACE)

  •Coordinate an academic coaching program that hosts 1,300+ students each year with over 2,000 visits, annually
  •Supervise two professional academic success coaches and two graduate assistants, along with 27 graduate coaches
  •Create and maintain strong campus partnerships with academic departments and campus offices to ensure informed student referrals, manage mandated student populations, and ensure an excellent student experience
  •Oversee all elements within Out-to-Lunch, a faculty-student interaction initiative hosted within the SSC
  •Assess and report student usage, satisfaction and program quality with all components of the coaching program
  •Guarantee the implementation and quality of over 100 academically-themed presentations and workshops
  •Pilot new academic interventions with partnerships, including the College of Nursing and Undergraduate Research
  •Devise and communicate branding campaign for the program’s new name to all associated stakeholders
  •Manage all scheduling logistics via TutorTrac for coaching staff which includes over 300 appointments per month
  •Direct the candidate search for professional academic coaches and manage all hiring logistics

• University of South Carolina

  Interim Coordinator of Academic Centers for Excellence (ACE)

  •Compiled and submitted all resources for official application to College Reading & Learning Association (CRLA) Level 3 certification on behalf of Academic Centers for Excellence Coaching program (ACE Coaching program) in summer 2012
  •Restructured, implemented and assessed a 25-hour ACE Coach Initial Training initiative to incorporate interactive and engaging pedagogy and ensure coaches were prepared for unique role starting August 2012

• Young Harris College

  Coordinator, Mentor and Career Leadership Program

  •Hosted collaborative conversations and encouraged formalized recommendations on topics including retention, academic success, peer leadership, first-year experience, and transfer interest to promote student retention and success
  •Advised first-year undeclared students through the major & career exploration process
  •Met one-on-one with students to discuss a broad range of topics including academic strengths and abilities, goal setting, engagement, career exploration and skill development
  •Managed all efforts of the “Career & Life Beyond College” series founded in fall 2013 in partnership with the Student Government Association rooted in career preparation and senior transition needs of students
  •Orchestrated student outreach and programming efforts within the Office of Academic Affairs
  •Assessed programmatic and student-related outcomes through indirect surveying methods and support student tracking efforts in collaboration with the Office of Planning and Assessment
  •Developed and submitted reports to the Strategic Enrollment Committee for planning purposes, including the College Student Inventory (CSI)
  •Designed Starfish software with campus partners to promote early-alert and foster student retention goals
  •Identified at-risk students through various partnerships and support with new programming such as academic coaching mandate for students appealing financial aid and proposing and launching a peer coaching program
  •Identified students with a desire to leave through coordination of Transfer Interest Initiative and hosted one-on-one consultations for students who plan to transfer; ultimately facilitating exit interviews, as needed

• Young Harris College

  Summer Intern, Office of Student Development

  •Co-advised the summer Residence Hall Council through educational programming initiatives
  •Facilitated a focus group for Residence Life to improve student and staff interactions and evaluate past performance
  •Presented to summer Resident Assistants on helping skills and becoming an academic role model during training
  •Supported the training and supervision of 14 orientation leaders
  •Assisted in the preparation and coordination of two overnight orientation sessions serving more than 300 incoming students and families
  •Researched aspirant and benchmark institutions' policies for the student handbook
  •Developed a pilot first-year seminar course curriculum to occur in fall 2010
  •Created training materials and recruitment timeline based on a proposal for the new Student Conduct Council

• Young Harris College

  Director, Student Success Center

  •Oversee efforts of the recently established Center including career development, academic advising, early-alert and intervention, disability services, peer tutoring, new student orientation, and academic standards outreach and support.
  •Maintain major responsibilities associated with previous Mentor & Career Leadership Program, originally hosted within the Office of Academic Affairs, and ensure new Center aligns mission and goals with the Office of Student Development and the College

• Auburn University

  NODA Intern, First-Year Experience Office

  •Trained, evaluated and provided ongoing support to 55 summer orientation counselors
  •Delegated tasks for check-in/out procedures and maintained responsibility over residence hall during camp sessions
  •Presented concurrent sessions on diversity and the out-of-state student experience at each orientation session
  •Maintained high availability throughout orientation sessions for all parties, including counselors and campus partners
  •Submitted paper survey instruments of the Beginning College Survey of Student Engagement (BCSSE) to institutional research immediately following orientation on behalf of the FYE program

• Auburn University

  Director, Academic Support

  •Oversee the day-to-day operations of a University-wide learning center serving undergraduate students with three major services: peer tutoring, Supplemental Instruction, and academic coaching
  •Partner with academic departments and campus offices to guarantee informed student referrals and confirm an excellent student experience
  •Develop, implement, and monitor both short- and long-range programming efforts for academic support
  •Serve as a liaison between academic units and campus-wide student support services; collaborate and share with students, faculty, deans, advisors, and administrators
  •Plan and administer a department budget of over 825,000 dollars
  •Assess effectiveness of academic support programs and services and apply understandings to program coordination