Montgomery County Community College ALL - Computer Information Systems
Project Management, Administrative Support, Community College Instructor, Published Author, Marketing & IT Professional
Higher Education
Diane
Coyle
Southampton, Pennsylvania
Proactive and enthusiastic professional with knowledge and experience in training, project management, communications (verbal, written, and editorial), and marketing and advertising. Expertise encompasses the fields of education, IT, manufacturing, accounting, and healthcare/pharmaceuticals.
Providing marketing services to small businesses and individuals (including web design, brochures, newsletters, mailers, etc.), virtual assistant services, software training/tutoring, and PC support and repairs.
Specialties: Specializing in teaching computer literacy, Internet research, web design, social media, and Microsoft Office applications to novice computer users. Published author (Introduction to Web 2.0, Computers Are Your Future, and GO! with Computer Concepts Getting Started) and experienced supplements author.
Owner - Author/Freelance Writer
Provide writing, editorial, Web design, and consulting services to publishers, small business owners, and professionals, with a focus on the field of computer science. Specialties include editorial, proofreading, review, and data checking services for test banks, PowerPoint slides, instructor materials, interactive study guides, and data files for various computer science textbook series.
Accomplishments include authoring a Web 2.0 applications textbook and two computer concepts textbooks for Pearson/Prentice Hall -- Introduction to Web 2.0, Computers Are Your Future, and GO! with Computer Concepts Getting Started (for the GO! Office series). Additional projects include providing various supplemental materials for Technology in Action, a top-selling computer concepts textbook and Better Business, an introductory business textbook, as well as for numerous other computer applications and business textbooks.
Computer Literacy Trainer
Worked with the JEVS Career Strategies program to develop computer literacy training curriculum. Taught basic computer literacy skills and job search techniques to JEVS clients, with a focus on Microsoft Office and Internet research tools.
Merchandising & Catalog Development Coordinator
Successfully assisted with launch of a brand new catalog from initial start-up phase through successful launch to its final mailing. Created and updated processes and procedures to make workflow more efficient. Liaised with vendors to develop strong relationships and obtain product samples and pricing, required product documentation and contracts, artwork, video, and copy. Edited and proofread catalog and website copy. Provided administrative support for the Catalog Director.
Academic Scheduler & Computer Science Support Coordinator
Full-time administrator for a large community college, responsible for scheduling room assignments for all credit and non-credit courses, as well as events, meetings, etc. using Astra Schedule room scheduling software. Also responsible for coordination of Computer Science department support requirements.
Adjunct Instructor, Computer Science/Office Applications
As a senior adjunct instructor at a large community college, I have taught credit and non-credit courses in a variety of venues and formats (online, weekend, semester-long, etc.). Courses taught include Computer literacy, Internet research, Web design (HTML and Dreamweaver), Web 2.0 applications, Desktop publishing, Microsoft Windows, and Microsoft Office applications.
Customer Service Representative
Ferguson is a nation-wide distributor of fire protection supplies. In this part-time customer service role I was responsible for assisting customers (external and internal), liaising with vendors, and
communicating with branches and outside sales personnel. Primary duties included handling incoming calls and expediting orders to improve customer relations. Also provided onsite computer training and assistance, and created training documentation and customer service support forms.
AA
Business Administration
Meeting Planner Certificate Program
Pre-Veterinary Program (Animal Husbandry)
Prentice Hall
Authored the 2nd edition, co-authored the 1st edition of this textbook. New software applications with the potential to transform our everyday lives are constantly emerging onto the market. With this in mind, Introduction to Web 2.0 provides innovative instructors an opportunity to incorporate more than just the basic Office applications into their course. As part of an academic series written on alternative technology, this text presents key information on Web 2.0 and encourages hands-on learning throughout the material.
Prentice Hall
Authored the 2nd edition, co-authored the 1st edition of this textbook. New software applications with the potential to transform our everyday lives are constantly emerging onto the market. With this in mind, Introduction to Web 2.0 provides innovative instructors an opportunity to incorporate more than just the basic Office applications into their course. As part of an academic series written on alternative technology, this text presents key information on Web 2.0 and encourages hands-on learning throughout the material.
Prentice Hall
The primary goal of GO! with Computer Concepts Getting Started, 1/e, is to introduce students to basic computer concepts. Definition and discussion of computer types, hardware, software, network types and safe computing practices. Ideal for students and others seeking a conclusive introduction to computer concepts.
Prentice Hall
Authored the 2nd edition, co-authored the 1st edition of this textbook. New software applications with the potential to transform our everyday lives are constantly emerging onto the market. With this in mind, Introduction to Web 2.0 provides innovative instructors an opportunity to incorporate more than just the basic Office applications into their course. As part of an academic series written on alternative technology, this text presents key information on Web 2.0 and encourages hands-on learning throughout the material.
Prentice Hall
The primary goal of GO! with Computer Concepts Getting Started, 1/e, is to introduce students to basic computer concepts. Definition and discussion of computer types, hardware, software, network types and safe computing practices. Ideal for students and others seeking a conclusive introduction to computer concepts.
Prentice Hall
For introductory courses in computer concepts or computer literacy often including instruction in Microsoft Office, Computers Are Your Future engages students with a refreshing and easy to learn from style, while maintaining an encyclopedic approach and popular magazine format. Today’s students want a practical “what it is” and “how it works” approach to computers and computing, with less explanation of “when and why.”