Resume

• 2000

  MA

  Geography and Environmental Planning

• 1987

  BA

  Anthropology\\Sociology

• Teaching

  Sales

  Higher Education

  Microsoft Excel

  Microsoft Word

  Security

  Process Scheduler

  Training

  Collins

  Collins

  Towson University

  Ikea

  University Store

  Responsible for the coordination of furniture deliveries from the main terminal through the store and to the delivery company. Duties include receiving

  Security and storage of orders and verification to MHS

  and Ikea computer program.

  Ikea

  Restaurant Manager

  Responsible for the daily operation of Ikea's restaurant including the maintenance and well being of a staff of 22 people. Staffing issues include scheduling

  training

  discipline

  reviews

  and promotions. Sales responsibilities include the highly accurate tracking of sales and monthly inventories using EXCEL. Creating monthly menus using WORD and purchasing most items used in restaurant via outside vendors in MS DOS program. Responsible for quality control of food and the sanitation of the restaurant.

  Ikea

  Technical Systems Coordinator

  Responsible for the daily operations of the technical systems at Towson University's University Store. This includes maintenance

  upgrades

  and repair of registers

  personal computers and the IBM Server. Maintain the University Store website. Primary contact between hardware and software vendors to resolve extenuating technical issues. Coordinate interdepartmental technical moves and upgrades and repair estimates. Assist with financial operations of the University Store.

  University Store

  Towson University

  Department of Management

  Adjunct Professor

  Geography & Environmental Planning

  Towson University

  IT Support Specialist

  Responsible for the technical support of systems for individuals in the Auxiliary Services division.

  Auxiliary Services

  Auxiliary Services Business Office Manager

  Responsible for the day to day operations of the Auxiliary Services Business Office; which is responsible for the sale and distribution of parking permits

  retail and dining points

  and the production and distribution of the OneCard. The Ticket Office which is responsible for the ticket sales of all athletic events as well as the majority of university affiliated and non affiliated events held on campus. Lastly

  the Meal Plan Office

  which is responsible for the enrollment of students into the meal plan program. I also oversee the parking permit payroll deduction program.

  Towson University