University of South Carolina - University Studies
Assistant Director of Facilities & Special Events for Recreation at University of West Florida
Chelsea
Scott
Experienced Assistant Director of Facilities with a demonstrated history of working in the higher education industry. Skilled in Student Development, Public Speaking, Customer Service and Time Management. Strong operations professional with a Master's of Education focused in Recreation and Leisure Services Management from Texas State University-San Marcos.
Sports Management
Health, Leisure and Exercise Science, Sport Management
University of West Florida
Argo Adventure Camp Counselor
Assistant Director of Facilities & Special Events for Recreation
-Manage day to day events within the HLS Facility and Field House primarily for Recreation, Intercollegiate Athletic, and Exercise Science Community Health events
-Manage over 12,000 events annually in the HLS Facility, Field House, and University Park Facilities
-Coordinate facility reservations, identifies risk management issues and ensures conflicts between users are solved in a professional manner
-Coordinate and communicate facility set-up diagrams to staff and patrons. Responsible for ensuring ADA, state fire codes, and building emergency action plans are followed Manage patron complaints and solve customer service issues
-Supervision of graduate assistants and undergraduate students in ensuring that HLS and Field House facilities are opened and closed at the posted times, that event set-up / tear-downs are executed as stated in customer contracts
-Participate in departmental student learning outcomes by planning and implementing staff training
-Serve on University committees, task forces and teams as assigned Represents Recreation and Wellness, Enrollment and Student Affairs and the University at/on local, state, regional and/or national events/committees
-Maintain professional currency through active engagement with NIRSA and the NCAA
Recreation & Sports Services Building Manager
Enforced policies and procedures for the Health,Leisure and Sports Facility,University Park, and the Athletic Field House
Supervised over 95 customer service supervisors, facility attendants, and fitness monitors
Maintained building safety and security through enforcement of risk management protocol, procedures,and serve as a first responder to facility, weather, and medical emergencies
Inspected all activity spaces in the Health, Leisure, and Sport Facility building for damages, cleanliness,and overall areas of improvement
Program Assistant of Operations
•Responsible for providing information for over 8 program areas and 500 special events annually
•Managed the facility operations for the Health, Leisure and Sport Facility of 108,000 sq. ft, Athletic Field House of 54,000 sq. ft., and University Park of 16 acres
•Assisted the Coordinator in creating and implementing all special events
•Collaborated with many other departments in the Division of Student Affairs to plan, organize, and offer an orientation of Recreation and Sports Services to over 2,000 incoming freshman
•Prepared and conducted evaluations for Facility Attendants and Customer Service Supervisors
•Compiled weekly audits of equipment and facility inventory
•Maintained and updated membership sales and records on a weekly basis
•Constructed monthly trainings for employees to communicate policies and updates
•Conducted interviews and screenings for prospective employees
•Supervised cash handling and fiscal operations up to $800.00 on a daily basis
Intercollegiate Athletics Compliance Intern
Master's of Education
Recreation and Leisure Services Management
Graduate Assistant of Facility Operations
•Managed Student Recreation Center of 180,000 sq. ft. and weight room of 20,000 sq. ft.
•Assisted in maintaining a $457,000 budget that includes a $209,000 wage budget, $58,000 maintenance and operation budget, and income generation budget of $190,000
•Provided strong leadership, mentoring, and constructive feedback to over 250 student staff members
•Assisted in the implementation and execution of Pride and Caring collaboration between Student Affairs and Campus Recreation serving 5,700 incoming freshman
•Recruited, hired, trained, scheduled, and supervised 55 Student Recreation Center Student Staff members
•Prepared, administered, and reported semester and annual program evaluations and assessments
•Monitored payroll and prepared budget wage projections for upcoming fiscal year
•Managed the purchasing, inventory, and maintenance of all program equipment
•Responsible for membership sales, records, and retention efforts