Experience

• University of Illinois Springfield

  Instructor

  • Taught the Cisco Networking Academy Program to both undergrad and grad Computer Science majors.
  • Mentored undergrad and grad students to help them plan for, attain, and develop their careers.
  • Developed strong networking fundamentals in students from OSI model through advanced design concepts.
  • Led by example, taught students through hands-on lab exercises including complex LAN/WAN designs.

• AT&T

  Collaboration Subject Matter Expert/Design Engineer

  • Consistently worked with account teams to over achieve sales goals for over 6 years.
  • Worked with account teams to develop winning collaboration strategies and solutions for customers.
  • Trained account teams to help close the knowledge gap on new collaboration products and services.
  • Responsible for technical closure of all hardware and services sales and solutions with my account teams.
  • Heavily engaged in pre-and post-sales design of customer data and voice networks.
  • Developed and cultivated relationships with customers to expand the use of AT&T products and services.

• Cisco

  Sales Engineer

  • Engaged for 10 years with account teams to over achieve sales goals, with attainment as high as 137%.
  • Managed internal relationships to expand my region’s central IL revenue from $6.2M to over $18.5M.
  • Proactively involved at all levels across client organizations to help them achieve their business objectives.
  • Developed deep customer, partner, and collaborative multi-vendor relationships to gain trusted advisor status, expand the use of Cisco solutions, and increase customer satisfaction within our region.

• Sirius Computer Solutions

  General Manager - Data Solutions

  • Strategic account planning and solution selling to align customer’s technology initiatives, business initiatives, and corporate vision.
  • Develop deep customer relationships to gain trusted advisor status and expand reach within accounts.
  • Manage internal/external relationships and sales process to maximize profitability in sales engagements.
  • Leverage technical knowledge and relationships to compress the sales cycle.
  • Manage relationships with multiple IT Manufacturers/Vendors to drive complete solution sales.

• City, Water, Light, & Power

  Communications Engineer

  • Responsible for the specification, purchase, configuration, testing, maintenance, and management of a $2 Million CLEC service provider network, comprised of an 8-site core ATM & Gigabit Ethernet MAN infrastructure with over 50 customer sites distributed across the city.
  • PBX administrator for a networked voice over ATM PBX system, serving the entire CWLP organization.
  • Managed communications projects and oversaw work performed by Communications & Controls Technicians. Also, provided technical expertise to guide and train technicians when applicable.
  • Installed and maintained data/voice communications equipment and infrastructure, including a Nortel OC-3 SONET fiber optic system, WAN/LAN hardware, and fiber optic cabling & splices.
  • Troubleshot and repaired electric power utility control equipment, including a SCADA master and RTU’s.