Resume

• 2008

  Ed.D (ABD)

  Doctoral candidate in Dissertation Phase

  Doctorate in Organizational Leadership

  Argosy University Tampa

• 2006

  MBA

  Master of Business Administration

• 2004

  B.S

  Business Management

  Microsoft Office User Specialist

  Microsoft

  Florida Workforce Professional Tier II

  Dynamic Works

  Florida Workforce Professional Tier I

  Dynamic Works

• Budgets

  Policy Analysis

  Microsoft Office

  Teamwork

  Finance

  Marketing

  Community Outreach

  Customer Satisfaction

  Human Resources

  Contract Management

  Coaching

  Team Building

  Grant Writing

  Visio

  Temporary Placement

  Training

  Workshops

  Customer Service

  Fundraising

  Strategic Planning

  Jaimes

  Ed.D (ABD)

  MBA

  Cesar

  HCA

  WorkForce One

  Miami Dade College

  Tampa Bay WorkForce Alliance

  BiiA Lab USA

  City of Miami

  El Reto USA

  LLC

  1221 SW 27th Ave

  Oversee the operation and expansion of Biialab

  an organization devoted to entrepreneurship and financial education

  utilizing live streaming

  workshops

  and mentorships programs.\n\n•\tEngaged in media relations with the largest local broadcasters in the area

  resulting in TV and Radio interviews in CNN en Español

  Univision

  Americateve

  and Clear Channel\n•\tResponsible for implementing and executing expansion programs and marketing events designed to increase the organizations exposure and bring new revenue sources. \n•\tFostering strong relationships with key constituencies in the business and entrepreneurship programs such as the Knight Foundation

  Miami Dade College

  Prospera (formerly HBIF)

  and others\n•\tSpeaker at several key events such as the Economic Development and Finances Forum

  Universidad Autonoma del Caribe in Barranquilla

  Colombia

  Miami Bridge Staff Retreat

  Howard Johnson Hotel team development workshop.

  Director Strategic Development

  BiiA Lab USA

  •Overseeing the set up and day-to-day operations of the workforce unit of the City of Miami starting from the grant proposal phase to hiring the personnel engaged in providing services to businesses and job seekers.\n•Recommending and facilitating employee training to upgrade skills levels as needed

  keeping abreast of changes in rules

  regulations

  and contractual obligations

  providing input of potential grants of other funding sources. \n•Working in close collaboration and coordination with the City of Miami Grant Department

  AmeriCorps VISTA program

  Department of Economic Opportunities

  South Florida Workforce Investment Board

  Miami Dade School District and other state and local agencies.\n•Ensuring the City of Miami is in compliance with all applicable federal

  state

  and local policies

  procedures

  and regulations

  as well as requirements of the grantor\n•Setting the strategic planning

  direction

  and supervision of the achievement of program outcomes of all workforce administered units. \n•Implementation of program development

  performance outcomes

  quality control

  and standard operating procedures (SOPs).\n•Building alliances and strategic partnerships with local agencies in the community by fostering effective communication and identifying common objectives.\n•Ensuring the financial sustainability of the workforce unit by monitoring and reviewing the financial records including but not limited to purchase orders

  certification of vouchers

  invoices

  and other financial records.\n•Representing the City of Miami workforce development unit in all inter-department meetings

  community forums

  City of Miami public commissions including weekly briefings to City of Miami elected officials and Community advisory committees

  Workforce Center Director

  Miami/Fort Lauderdale Area

  City of Miami

  Miami

  FL

  Founded a consulting firm focusing on comprehensive management and business development solutions utilizing Organizational Development practices. A few major projects and clients are:\n\n•Conducted an Organizational Development project for faculty members at the Universidad Autonoma del Caribe

  in Barranquilla

  Colombia that addressed deeply rooted

  systemic causes of organizational conflict that plagued instead of merely addressing known symptoms. \n•Assisted a 168-bed waterfront Howard Johnson Hotel to attract

  develop

  coach

  and retain associates

  empowering them to elevate their level of responsibilities

  span of control

  and performance accountability by flattening hierarchy from 10 functional areas to just two

  guiding employees to redefine their jobs

  creating efficient work processes

  eliminating redundancies

  and eradicating paperwork through improved technology. \n•Designed and directed a change initiative for The Miami Bridge Organization by creating theatrical event to present a compelling Case for Change

  deployed employees’ creative capital and challenged them to “create an organization that – if it existed – would put you out of business.

  Organizational Development Consultant

  El Reto USA

  LLC

  Managed the operational and logistical activities of the Workforce Investment Act (WIA) including the Youth

  Adult

  and Dislocated Workers departments. \nOversight of special projects to meet WIA Program goals; analysis of common measures and goal attainments.\nMonitored subcontractor activities; conducted strategic planning; conducted marketing efforts; conducted workshops; researched and analyzed grants opportunities \nSupervision of the WIA process in the collection and evaluation of information used for eligibility

  assessment

  and case management for the Workforce Investment Act (WIA) client population\nCoordinated marketing outreach efforts

  write and monitor contracts. \nResponsible to gather and evaluate information and data; provided reports to executive team; conducted training for staff

  affiliates

  and customers; used excellent judgment and initiative to organize

  plan

  and implement procedures for support functions\n\nWelfare Transition Program Manager

  Tampa Bay WorkForce Alliance

  Miami Dade College

  Miami/Fort Lauderdale Area

  •Teach a variety of business-related courses to introduced students to most of the major disciplines of business including general business

  business ethics

  entrepreneurship economics

  management and leadership

  human relations marketing

  information system

  accounting

  financial management

  money and banking

  and business law. \n•Designed and implemented course curriculum and class structure\n•Assess students’ progress and provide guidance and assistance in comprehension of course material\n•Utilize variety of technologies and instructional methodologies to keep courses fresh and engaging.\n•Work with individual students to improve understanding and course grades.

  Adjunct Professor Of Business and Entrepreneurship

  •Administering and directing integrated workforce services\n•Planning

  directing

  and reviewing day-to-day operations of the career center \n•Building Staff capacity \n•Outreaching to local businesses\n•Designing and coordinating service delivery strategies \n•Implementing customer satisfaction measurement system and feedback mechanism \n•Communicating with WorkForce Development partners and board members\n•Administering financial and human resources \n•Developing and maintaining partnerships and collaborative strategic alliances and arrangements\n•Representing the One-Stop Center in the community \n•Directing staff activities through the establishment of policies and procedures aligned with the Center’s mission and vision.

  WorkForce One

  Welfare Transition Program Manager

  •Managed the operational and logistical activities of the Welfare Transition and Underemployment Programs to include: staffing levels

  budgets

  and performance goals.\n•Monitored Program compliance according to state

  local and federal laws\n•Conducted internal audits

  assist external auditors

  and implement corrective actions plans based on auditors findings\n•Planned and develop systems and procedures to improve the operational quality and efficiency of the department. \n•Developed standard operational procedures (SOPs) to maximize efficiencies.\n•Represented TBWA in fundraising events

  state conferences

  and career expositions. \n•Supervised management team in accordance with company policies and procedures.

  Tampa Bay WorkForce Alliance

  Senior Financial Counselor

  •Responsible to meet monthly debt settlement quotes and pitch new services and promotions. \n•Responded to medical records request from patients and outside parties

  insuring proper releases are in place in accordance with the center's policies

  procedures and guidelines.\n•Worked closely and professionally with nursing and ancillary departments in effort to maintain a teamwork\n•Provided customers with financial and debt management counseling \n•Conducted in-person and phone interviews

  approve and process payment arrangements. \n•Provided training and education to members

  families

  and staff on proper use of credit accounts

  financial and consumer issues and Medicaid and Medicare options

  HCA

  Passport to Economic Success Project Supervisor

  •Outreached to new and existing businesses about Tampa Bay Workforce Alliances products and services \n•Created monthly workshops

  routine traffics reports

  and customized performance sheets.\n•Analyzed and interpret various reports and suggest possible recommendations actions to capture new customers. \n•Monitored monthly data for early identification of potential trends or conflicts.

  Tampa Bay WorkForce Alliance

  Biia Lab

  Member & Contributor

  Spanish