Experience

• Kaiser Permanente

  Process Improvement Advisor

  • Managed performance improvement projects ensuring milestones and deadlines were organized
  and met
  • Led and managed the Hysterectomy Case Closings project resulting in an annual hard and soft
  financial benefit of $94, 231
  • Identified, gathered, and analyzed patient data to ensure excellent patient care
  • Increased patient access to healthcare through designing and purchasing a state of the art mobile
  health vehicle that focused on underserved areas of Kern County
  • Interviewed stakeholders and process owners to define and understand current processes using
  data for decision making, analytics
  • Mentored and coached co-leads and front line teams to improve outcomes using the Kaiser
  Permanente’s Performance Improvement Model
  • Defined patient data requirements resulting in major improvements to meet or exceed clinical
  strategic goals
  • Used Statistical Process Control (SPC) software and methodology to analyze, forecast and interpret
  performance
  • Facilitated teams using small tests of change (PDSA cycles) to design processes
  • Incorporated appropriate change management strategies and tools into project leadership.
  • Developed project charters, project plans, project scopes, flowcharts, cause and effect diagrams,
  driver diagrams with teams to drive projects and processes
  

• Kaiser Permanente

  Senior Healthcare Analyst/Reporting and Information Contact

  • Served as Reporting and Information Contact for Kern County
  • Attended monthly regional meetings in Pasadena with representatives from other medical centers
  • Worked closely with department leadership to improve patient access and employee productivity
  • Managed and implemented complete redesign of Kern County Clinical Strategic Goal reports
  using statistical methods / models to analyze patient data
  • Prepared medical center performance reports, graphs and summaries for leadership meetings
  • Wrote and published Kern County Clarity reports utilized on the Infoview website by managers to
  track departmental performances
  • Initiated Kern County CCAE group, serving as mentor and trainer to report writers and report
  runners in Kern County
  • Co-led Process Improvement team. Created a patient data system that resulted in the Kern County
  Childhood Immunization rates improving from 13th to 2nd among all thirteen medical centers
  

• Kaiser Permanente

  Senior Consulting Data Analyst

  • Conducted health care and clinical research. Conducted epidemiological studies under the
  direction of epidemiologists, principal investigators and clinicians in the health care setting.
  • Data collection and manipulation in order to determine significance and detect trends.
  • Assisted in writing grant proposals to obtain funding for research. Used statistical models to
  analyze data. Designed and created patient tracking systems for clinical research.
  • Retrieved mainframe clinical data and download files to create study cohorts.
  • Under direction of principal investigator, performed data analyses for pilot studies and grant
  proposals.
  • Updated diabetes registry files annually, data management, project management, utilization of
  healthcare clinical support systems, report writing, data reporting using statistical methodology
  

• Aera Energy LLC

  Data Scientist

  • Created data models and identified opportunities through the use of statistical algorithms, data
  mining and visualization techniques, data management, and project management. Provided
  leadership to individuals working on Six Sigma projects, and analytics.
  • Worked closely with engineers, data stewards, and project managers using data analytics to
  increase oil production, increase efficiency, reduce waste, and prevent catastrophes
  • Served as Subject Matter Expert in areas of Six Sigma certification of internal clients by mentoring
  and coaching individuals working on Six Sigma projects to complete projects and receive
  certification
  • Identified, gathered, and analyzed well data to ensure that performance goals were met
  • Developed and taught two SAS courses to internal audiences in the area of data analysis, and
  predictive modeling
  

• Bakersfield College

  Adjunct Professor

  • Teaching undergraduate students in Mathematics and Statistics
  • Developing and managing the class syllabus and ensuring that the syllabus meets department
  and college standards
  • Planning and creating lectures, in-class discussions and assignments
  • Assessing grades for students based on participation, performance in class, assignments and
  examinations and quizzes
  • Collaborating with colleagues on course curriculum
  

• Kern Health Systems

  Senior Business Consultant

  • Worked closely with the Chief Medical Officer, Health Services Director, and managers on projects
  pertaining to utilization, process improvement member authorizations, referrals, and offered
  technical solutions
  • Supported business leadership in review of new concepts and ideas, project implementations,
  problem resolutions, and operational improvements
  • Reviewed statistics and processes of junior staff to ensure accuracy and quality
  • Led and facilitated morning scrum meetings for other less senior business analysts to share
  projects and distribute work
  • Worked as an interface between business units, technology teams, and external entities