Resume

• 1990

  MBA

  GPA 3.65/4.0

  Marketing

• 1983

  BBA

  Graduated cum laude (GPA 3.55/4.0)

  Marketing/Management

• 1964

  Loyalsock Township High School

• Customer Service

  E-Learning

  Marketing

  Distance Learning

  Strategic Planning

  Human Resources

  Teaching

  Higher Education

  Public Speaking

  Adult Education

  Leadership Development

  Training

  Time Management

  Project Management

  Team Building

  Staff Development

  Student Development

  Event Planning

  PowerPoint

  Social Media

  Smith

  BBA MBA

  Carol A.

  Smith

  BBA MBA

  Gwinnett County Public Schools

  Alcan Cable

  Brenau University

  Buford City Schools

  Supported the Director of Marketing

  North America in sales and marketing activities. \n\nLearned new report software

  designed and wrote training manuals

  and trained sales and marketing personnel.\nDesigned and wrote training manuals for investment recovery program and trained new employee.\nMonitored and maintained website.\nCreated 150 slide PowerPoint presentation for executives to deliver to new company President.\nAnalyzed market research and presented reports to senior management

  this information was used to make major strategic decisions.\nDesigned and managed presentation templates used for evaluating strategic position.

  Alcan Cable

  Senior Account Manager

  Managed the implementation of North America Order Entry System for sales and marketing. \n\nCreated strategic plan for the implementation of North America Order Entry System and redesign of the interface to the Manufacturer’s Representatives’ System.\nDirected technical personnel and consultants in all aspects of the order entry project.\nInstrumental in convincing senior sales and marketing personnel to change business practices.\nDeveloped training manuals and delivered technical training for all sales and marketing personnel.\nPromoted to Senior Marketing Analyst.

  Alcan Cable

  Brenau University

  Gainesville

  GA

  Duties and responsibilities include:\n•\tTaught courses at the undergraduate level.\n•\tPrepared syllabus stating outcome expectations.\n•\tServed as a resource person and facilitator in the learning process.\n•\tProvided evaluation and constructive feedback to the student.\n•\tTaught on Campus and online\n•\tCourses: MBA Foundation Course

  Marketing Principles

  Consumer Behavior

  Advertising

  Sales Management

  International Marketing

  Marketing Management

  Marketing Research

  Personal Finance

  Macroeconomics

  and Microeconomics

  Adjunct Instructor

  Accountable for the implementation of U.S. Order Entry System. \n\nDeveloped and maintained an effective information system educational program for internal and external customers

  including writing and updating all training manuals.\nCreated strategic plan for the implementation of new and upgraded Marketing and Sales System.\nSupervised the activities of six support staff.

  Alcan Cable

  Previous Relevant Experience

  Sales Administrator \nAdministrative Assistant

  Alcan Cable

  Brenau University

  Gainesville

  GA

  Duties and responsibilities include:\n•\tTaught courses at the undergraduate level.\n•\tPrepared syllabus stating outcome expectations.\n•\tServed as a resource person and facilitator in the learning process.\n•\tProvided evaluation and constructive feedback to the student.\n•\tTaught on Campus and online\n•\tCourses: Marketing Principles

  Consumer Behavior

  Advertising

  Sales Management

  International Marketing

  Marketing Management

  Marketing Research

  Personal Finance

  Macroeconomics

  and Microeconomics

  Adjunct Instructor

  Duties and responsibilities include:\n\n•\tPerformed all duties in the absence of classroom teacher.\n•\tCommunicated the significance of learning by teaching lessons the classroom teacher prepared.\n•\tRequired that all students participate and give feedback about their work/answers.\n•\tPrepared report for classroom teacher highlighting problems or concerns.

  Gwinnett County Public Schools

  Substitute Teacher

  Duties and responsibilities include: \n\n•\tPerformed all duties in the absence of classroom teacher.\n•\tCommunicated the significance of learning by teaching lessons the classroom teacher prepared.\n•\tRequired that all students participate and give feedback about their work/answers.\n•\tPrepared report for classroom teacher highlighting problems or concerns.

  Buford City Schools

  Brenau University

  Gainesville

  GA

  Duties and responsibilities include:\n•\tServes as Lead Professor for MBA Foundation Course.\n•\tTeaches MBA Foundation Course.\n•\tTeaches Marketing courses at the undergraduate level.\n•\tProvides advice and counseling to assist new students in meeting their academic and career goals.\n•\tAssists students with the registration process

  all other pertinent forms and procedures.\n•\tMonitors student participation and progress to ensure program compliance.

  Assistant Professor of Marketing and MBA Program Director

  Partnered with three Regional Sales managers to meet sales target and service customers.\n\nContributed to the achievement of 1994 and 1995 sales plans.\nManaged and maintained inventory levels

  and developed mechanism to track inventory for internal and external customers.\nTrained new employees.

  Alcan Cable

  Brenau University

  Gainesville

  GA

  Duties and responsibilities include:\n•\tProvided advice and counseling to assist students in meeting their academic and career goals.\n•\tHelped students prepare their program plans.\n•\tMonitored student participation and progress to ensure program compliance.\n•\tAssisted students with the registration process

  all other pertinent forms and procedures.

  Academic Advisor