Resume

• 2015

  Doctor of Education (Ed.D.)

  Dissertation Topic: An Explanation of the Role of Leadership Styles on the Job Satisfaction of Community College Adjunct Faculty: A Mixed Methods Study\n•\tCredits Completed: 54/60\n•\tCourses Taken:\no\tHEOC\t705\tIssues in Higher Education\t\no\tHEOC\t715\tResearch Methods\no\tHEOC\t725\tPolicy

  Politics and the Law\t\no\tHEOC\t735\tOrganizational Dvlpmt

  Chng & In\no\tHEOC\t745\tInstitutional Planning and Accountability\t\no\tHEOC\t755\tQualitative Research Methods\t\no\tHEOC\t765\tOrganizational Strat & Studnt Srvcs\t\no\tHEOC\t825\tQuantitative Research and Mx Des\t\no\tHEOC\t775\tEmerging Technologies\t\no\tHEOC\t855\tPersonnel

  Performance & Accountability \t\no\tHEOC 803\tDissertation Seminar I: Dissertation Research\n• HEOC 805 Curriculum Planning and Evaluation\n• HEOC 815 Teaching and Learning\n• HEOC 855 Budget and Finance\n• HEOC 865 Managing Change\n• HEOC 875 Dissertation Seminar II\n• HEOC 885 Internship

  Higher Education and Organizational Change

  Benedictine University

• 2012

  This article is a review of Klev and Levin's (2012) book

  Participative Transformation: Learning and Development in Practising Change. England: Gower Publishing Company

  Prescription for Change: A rewiew of Roger Klev and Morten Levin

  Participative Transformation: Learning and Development in Practising Change. England: Gower Publishing Company

  The purpose of this phenomenological study was to identify the effective leadership behaviors of quick-service restaurant managers and the impact of effective leadership behaviors on subordinate turnover.

  Effective Leadership Behaviors of Single-unit Quick-service Restaurant Managers: A Phenomenological Study

  Dr. Carlotta S.

  Walker

  SHRM-CP

  DBA

  MSA

  Integral Leadership Review

  Kumon

  Baker College

  Madonna University

  Lansing Community College

  Southern New Hampshire University

  Northwood University - DeVos Graduate School

  University of Maryland Global Campus

  Kettering University

  Little Caesars Enterprises

  Inc.

  Lansing

  Michigan Area

  Chair of Management and Leadership Program

  Lansing Community College

  Troy

  Michigan

  •\tWorked with my Detroit Branch teammates

  on various projects

  to achieve regional growth goal.\n•\tConsulted with franchisees on curriculum requirements and business-related issues including HR planning

  marketing

  client retention

  and business growth.\n•\tEvaluated franchise business plans to ensure business plan viability.\n•\tReviewed and selected real estate locations for new franchisees and the relocation of existing locations.

  Franchise Field Consultant

  Kumon

  Remote

  •\tEdited journal articles to ensure submissions met the journal’s standards for grammar and form.\n•\tComposed summations or articles submitted to the journal; these summations comprised the IRL Particles publication.

  Editing Intern

  Integral Leadership Review

  Northwood University - DeVos Graduate School

  Kettering University

  Flint

  MI

  I taught:\nMGMT 661- Operations Management\nBUSN (Business) 451-International Business (undergrad)\nBUSN (Business) 659-International Business (graduate)

  Contributing Faculty Member

  Online

  -Course Lead and Instructor for BMGT-302- Franchising\n-Subject-matter Expert and Course Reviser for BMGT 302-Franchising

  Adjunct Associate Professor of Management Studies

  University of Maryland Global Campus

  Auburn Hills

  o\tManaged program with enrollment of ~100+ students\no\tWorked with a team of 3 adjunct faculty members\no\tStudent Advising\no\tStudent Orientation\no\tStudent Registration\no\tCurriculum Revision

  Program Director-Accelerated BBA Program

  Baker College

  Lansing

  Michigan

  Academic Senator

  Lansing Community College

  Auburn Hills

  MI

  I have taught:\n\nENT-201- Introduction to Entrepreneurship \nENT-211- HR for Entrepreneurs\nHRM-435b - International Human Resources Management\nMKT-111b- Principles of Marketing\nMGT-101-Introduction to Business\nMGT-111- Professional Management Behavior\nMGT-212a- Staffing and Performance Management

  Adjunct Instructor

  Baker College

  Livonia

  MI

  I taught the following courses:\n\nHMG 3210- Meeting and Event Management\nHMG 4370- Marketing of Hospitality Services\nMGMT 5400- Organizational Effectiveness and Change Management\nMGMT 6120- Developing and Deploying Volunteers\nMGMT 6130- Developing Partnerships with Boards

  Volunteers

  and Suppliers\nMGMT 6140- Funding\nMKT 5160- Essentials of Marketing

  Adjunct Associate Professor

  Madonna University

  Online

  I Facilitated the Following Courses: \n\nOL-620: Total Rewards\nOL-640: Franchising\nOL-690: Responsible Corporate Leadership\nOL-751: HRM Capstone

  Adjunct Instructor

  Southern New Hampshire University

  Lansing

  Michigan Area

  I currently teach:\n\nMGMT-224- Human Resource Management\nMGMT-229- Compensation\nMGMT-234- Diversity in the Workplace\nMGMT-337- Advance Human Resources Management

  Assistant Professor of Management and Leadership

  Lansing Community College

  I currently teach:\n\nMGMT-224- Human Resource Management\nMGMT-229- Compensation\nMGMT-234- Diversity in the Workplace\nMGMT-337- Advance Human Resources Management

  Lansing Community College

  Little Caesars Enterprises

  Inc.

  Detroit

  Michigan

  •\tMember of LCE Diversity Action Committee.\n•\tSupervised 83 franchise restaurants and 30 franchises in 6 markets; managed 83 locations spanning from Toledo

  OH to Rochester

  NY and Wheeling

  WV.\n•\tProvided HR

  business

  and operations consultation to Little Caesars franchisees; consulted with franchisees on growth and development and opened nearly 50 new locations.\n•\tManaged several locations resulting in a 15% same-store sales increase during the first 2 quarters of 2012.\n•\tConducted quality assurance reviews on Little Caesars Restaurants ensuring that organizational quality standards were met or exceeded.\n•\tAnalyzed Profit and Loss Statements and evaluated and analyzed franchise restaurant operations.\n•\tFacilitated an in-store Franchise Training Program resulting in optimal operational performance.\n•\tServed as Leadership Curriculum Developer for the Franchise Training Program and developed several leadership development modules geared towards developing restaurant leaders.\n•\tLed classroom instructor for LCE Franchisee Training Program and trained and developed successful restaurant franchisees that have gone on to successfully operate units across the country.\n•\tFostered relationships with Little Caesars franchisees in order to strength the franchise community.

  Franchise Zone Manager

  Lansing

  Michigan

  o\tHLC Program Curriculum Review and Assessment\no\tFacilitate PQIP activities

  action projects and budget development related to the program\no\tFacilitate development

  revision

  implementation

  and reporting of assessment activities at the course and program levels\no\tManagement and Leadership Curriculum Development\n\tFacilitate curriculum and instructional development

  revision and improvement at the course and program levels\no\tCompletion of Perkins Reports \no\tFacilitation of Perkins Advisory Board Program Meetings\no\tFaculty Scheduling\n\tFacilitate course scheduling and recommendation of staffing for course offerings at the program level\no\tCoordinate student advising and student success initiatives within the program area\no\tFacilitation of Faculty Meetings\no\tWork collaboratively with full-time and adjunct program faculty colleagues

  the academic coordinator(s)

  and administrative leadership of the academic unit faculty and within the program discipline(s)\no\tParticipate in recruiting

  hiring

  mentoring and peer review of new faculty in the program area\no\tServe as the designated contact or representative of a program with external/community partners and entities

  Co-Chair of Management and Leadership Program

  Lansing Community College

  Awarded at 2017 MBAA International Conference in Chicago

  IL

  North American Management Society

  2014 MBAA International McGraw-Hill Education Distinguished Paper Award

  MBAA International/McGraw-Hill

  Distinguished Paper Award-Leadership Track

  North American Management Society

  Certificate

  Online Instruction

  Central Michigan University

• 2011

  Doctor of Business Administration (DBA)

  •\tDissertation Topic: Effective Leadership Behaviors of Single-Unit Quick-Service Restaurant Managers\n•\tCredits Completed: 90/90\n•\tCourses Taken: \n\no\tBUS\t810\tLDG 21ST CENTURY ORG\no\tBUS\t813\tQLTY IMP & ORG CHG\t\no\tBUS\t891\tPORTFOLIO DVLPMNT II\t2\t\no\tBUS\t811\tMNG WORLD-WIDE CNTXT\t\t\t\no\tBUS\t812\tKNWLDG MGT & INFO SY\t\no\tBUS\t844\tDFN DISSRT RESEARCH\t\t\t\no\tBUS\t840\tSTATS FOR EXECUTIVES\t\no\tBUS\t865\tDOC SEM-LEADERSHP I\t\no\tBUS\t814\tCORP & PERS ETHICS\t\no\tBUS\t875\tDOC SEM-LEADERSHP II

  Leadership

  Baker College

• 2007

  Masters of Science in Administration (MSA)

  Master’s Research Topic: Job Satisfaction of Fast-Food Employees\n•\tCredits Completed: 36/36\n

  Human Resources Administration

  Central Michigan University

  SHRM - Certified Professional (SHRM-CP)

  Society for Human Resources Management

  Certified Franchise Executive

  International Franchise Association

  Certified Food Service Manager

  NEHA

• 2003

  Bachelor of Science (BS)

  Community Leisure Services Administration (Recreation)

  1. Student Recreation Association\n2. Mt. Pleasant Special Recreation Services Intern and Volunteer

  Central Michigan University

• 3.75

  Doctor of Management

  Credits Completed: 13/90\n•\tCourses Completed:\no\tCOM 705: Communication Strategies\no\tLDR 711A: Leadership Theory and Practice\no\tPHL 700R: Creative and Critical Thinking \no\tPHL 716: Knowledge of Theory and Practice \no\tPHL 717: Constructing Meaning \n

  Organizational Leadership

  University of Phoenix

• Roseville woman

  Baker College graduate honored at professional conference

  A Roseville woman who earned a doctorate degree in business administration from Baker College earned two awards recently for a research paper she wrote and presented at the MBAA International Conference. Carlotta Walker received the McGraw-Hill Education Distinguished Paper Award in management and won the \"Leadership and Leading\" honor from the North American Management Society.

  Performance Management

  Income Statement

  Leadership Development

  Team Building

  Customer Satisfaction

  QSR Leadership Coaching

  Employee Training

  Employee Relations

  Academic Writing

  Microsoft Office

  Coaching

  Process Scheduler

  Research

  Staff Development

  Operations Management

  Organizational Development

  Leadership

  Customer Service

  Inventory Management

  Franchising

  Get Them in the Game

  The purpose of this article was to examine the impact of employee engagement on quality in quick-service restaurants.

  Get Them in the Game