Resume

• 2010

  Master of Arts - MA

  English Language and Literature/Letters

  Chapman University

• 2004

  Bachelor of Arts - BA

  English Language and Literature/Letters

  Biola University

• IRIS Online Intro

  Full HD ProRes 422 LT Export

  IRIS Online Intro

  Course Design

  Staff Development

  Higher Education

  Research

  Writing

  E-Learning

  Teaching

  University Teaching

  Event Planning

  Team Development

  G Suite

  Prezi

  Program Development

  Editing

  Instructional Design

  Student Development

  Microsoft PowerPoint

  Public Speaking

  Jones

  Brenna

  Jones

  Disneyland Resort

  Biola University

  Rossmoor Living

  Orange Coast College

  Anaheim

  CA

  During my time at the Resort

  I had a wide range of roles: new hire trainer

  floating Lead

  and core Lead. I was responsible for building the Core Team at various locations

  including Flik’s Fun Fair

  Disney Animation/Disney Jr.

  and The Tower of Terror (r.i.p.). As both a trainer and a lead

  I facilitated the development of new trainers and leads in the area; kept each lead and trainer consistent with business practices. As a Core Lead

  acted as the point of contact for the management team and other lines of business throughout the Resort; developed and maintained an extensive network of contacts through relevant LOBs to streamline communication and improve results. And

  because I am passionate about mentoring and team-building

  I was also occasionally involved in mentoring workshops

  including “Tongue Fu” and the “True Colors” personality test.

  Core Team Lead

  Disneyland Resort

  La Mirada

  CA

  As the Program Coordinator

  I designed and deployed marketing and recruitment program to meet program solvency. I facilitated the application process and was the point of contact for student interested and those enrolled in the program. Before the summer course began each year

  I coordinated both travel expenses and educational expenses

  including budget reports and reimbursement processes. Once the course began

  I also acted as advisor and analyst for the class

  to help the instructors assemble teams that worked together well and leveraged students’ strengths.

  Program Coordinator

  Biola University

  La Mirada

  CA

  During my time as a professor with the First Year Writing program at Biola

  I was given free reign to design my syllabi and courses to support the program learning outcomes. I also served on the Biola assessment team for six years

  which then worked to develop full-loop action plans to improve overall productivity. I also frequently attended workshops that focused on improving Core education and providing equitable access for diverse student populations

  Professor Of English

  Biola University

  La Mirada

  CA

  IRIS was an online education program that was started to try and close the gap on Biola's online G.E. offerings. While I started out at the Coordinator for Online Teaching and Assessment

  I was eventually promoted to Operations Manager for IRIS; in this role

  I acted as the primary liaison between our program and all the Universityt stakeholders. I also functioned as the Instructional Designer and coordinator for all online adjuncts

  as well as designing the baseline expectations for IRIS Online Courses. As the Ops Manager

  I was responsible for the usual tasks that fall to such a role: budgeting and planning

  staff development

  conversations with upper University professionals

  etc.

  Operations Manager

  Biola University

  Los Alamitos

  As the editor

  I make sure that the Resident and Business features in each monthly installment are gramatically correct and cohesive in style. I make adjustments

  as necessary

  to sustain the branding voice of Rossmoor Living

  and communicate the changes and potential suggestions to my supervisor.

  Editor

  Rossmoor Living

  As a Composition instructor

  I design syllabi and assignments to help my students become rigorous critical thinkers

  readers

  and writers. Grappling with texts that challenge our biases about class

  race

  and power

  students practice the skills necessary to become ethical

  engaged citizens. \n\nIn this role

  I am responsible for creating and maintaining my syllabi and course LMSes

  as well as assessing student work.

  Orange Coast College