Resume

• 2008

  Master of Arts (M.A.)

  Near and Middle Eastern Studies

  University of Utah

  Qlik Sense Administrator

  Qlik

• 1999

  Master of Arts (M.A.)

  English Literature (British and Commonwealth)

  University of South Carolina-Columbia

• 1993

  Bachelor of Arts (B.A.)

  English Language and Literature

  General

  University of South Carolina-Columbia

• Provided English language tutoring for an Iraqi refugee who had been resettled in Salt Lake City

  Utah.

  International Rescue Committee

  Program Manager

  Designed and co-managed a program that paired university students and Middle Eastern refugees for language exchange tutorials at the University of Utah.

  New American Academic Network

  Public Service Intern

  Served in refugee camps in the West Bank providing English language instruction to refugee youth

  working as a counselor in camps for refugee youth

  and teaching chess workshops.

  Inspire Dreams

  Software Documentation

  Microsoft Office

  Teaching

  Literature

  Linux

  Writing

  Visio

  VMware

  Tutoring

  Editing

  PowerPoint

  Hyper-V

  Public Speaking

  Instructional Design

  Technical Writing

  Research

  Virtualization

  University Teaching

  Customer Service

  Camtasia

  O'Brien

  Technical writer with experience creating software documentation and managing project deliverables for software consultants. Professional experience also includes editing and teaching positions in colleges and universities

  as well as humanitarian work with the U.S. State Department and an NGO in the West Bank.

  Brad

  O'Brien

  Unitrends

  Central Carolina Technical College

  University of Utah - Employment

  Qlik

  U.S. Department of State

  Francis Marion University

  Worked on the Afghanistan

  Pakistan

  and Iran team

  and assisted the Afghanistan and Pakistan program officers.

  Intern

  Washington D.C. Metro Area

  U.S. Department of State

  Florence

  SC

  Taught composition courses (English 111

  English 112 and English 200) and the lab that accompanies the first composition course.

  English Instructor

  Francis Marion University

  Sumter

  SC

  Taught composition

  composition and literature

  and developmental writing.

  English Instructor

  Central Carolina Technical College

  Remote

  Establish and maintain documentation standards for consultants to ensure that high quality documentation is delivered to clients. Review all documents before technical architects submit them to clients and work closely with the architects to ensure the documents are accurate

  clear

  and concise. Documents include reports on software installations and configurations

  architecture reviews

  and reports on performance testing.

  Technical Communications Specialist

  Qlik

  Salt Lake City

  Utah

  Edited the writing of faculty and graduate students and provided writing instruction. Edited journal articles

  reports

  proposals and various other documents

  including technical documents such as grant proposals and manuscripts for projects in nuclear engineering

  metallurgical engineering

  and ophthalmology.

  Writing Fellow

  University of Utah - Employment

  Columbia

  SC

  Wrote technical documentation for manuals and help sites explaining how to use Unitrends' data protection software. \n\n\n

  Technical Writer II

  Unitrends