Mt. Hood Community College - Hospitality
Consultant at D'Alessandro Hospitality Consulting
Education Management
Bill
D'Alessandro
Portland, Oregon
A career in hospitality that spans over 3 decades and includes operational experiences in QSR, Fine Dining, Casual dining, Catering, Hotel management, Front desk and audit, Chef, Restaurant owner/chef, Consulting, Country Club and golfing.
My passion is guest service as a key to successful operations. Understanding the guest needs and how to reach their expectations. I have worked with City officials such as Mayors, City Councils and City Managers and their staffs to create zoning ordinances, entertainment districts, street festivals, city-wide food events and Civic Center reorganization.
The last 10 years I have consulted with various organizations, governments and indviduals on hospitality projects that range from creating new business plans, menu and recipe development, operational analysis of restaurants, hotels and country clubs to develop strategic plans for improved sales, profits and guest services.
Specialties: Identify operational problems, Imaginative solutions, Employee training and development, Generating new revenues, Controlling costs, Guest satisfaction.
Consultant
I have relocated to Lubbock, Texas and now do Hospitality Consulting for restaurants, hotels, country clubs and other hospitality-related enterprises.
Coordinator/Instructor - Hospitality & Tourism Program
Bill worked at Mt. Hood Community College as a Coordinator/Instructor - Hospitality & Tourism Program
Consultant
Bill worked at Self-employed as a Consultant
Director/Instructor - HRGM Program
The Director of a new program offered at SWOSU-Sayre that will award Associate of Science Degrees in Hospitality, Restaurant & Gaming Management (HRGM).
President
Specialize in assisting hospitality businesses, existing and new, in achieving maximum guest satsifaction, operational control and profitability. We have successfully helped restaurants, hotels and country clubs achieve a new level of success and profitability.
Master of Science (MS)
Hotel/Motel Administration/Management
BS
RHIM
Completed course credits in MS RHIM in 1992