Resume

• 2002

  Developed

  implemented

  and managed Global IT chargeback product profitability system for pricing

  benchmarking

  unit costing

  and productivity management of global $4B IT spend

  including mainframe

  server

  network

  desktop

  and voice services delivered from five major regional hubs and 60 countries. Developed data feeds from proprietary ERP systems involving financial

  fixed asset

  network management

  internal billing

  and HR systems to create proprietary ERP costing module. Developed customer training materials and user tools for IT chargeback process

  coordinated responses to customer reporting and billing inquiries. \n* Identified inefficiencies and misallocations by ongoing reviews of product unit costs and total costs with IT department managers and product owners resulting in over $50M in annualized saves.\n* Improved client buy-in to charge-backs and reduced billing disputes by establishing common product definitions and product cost components across formerly independent regional centers

  and by benchmarking charges versus competitor costs and 3rd party providers.\n* Streamlined annual budgeting (price setting) process by providing ongoing tracking of product recoveries versus expenses rather than once-per-year snapshot.

  Citigroup

• 1995

  Designed

  implemented

  and managed Client Profitability reporting and analysis process for global securities custody and clearing business with over $1B in revenues

  $5

  000B in AUC

  in 70 countries

  with 4

  000 clients. Provided ongoing financial and analytical support

  including modeling and valuation of acquisitions

  budgets

  forecasts

  and allocation negotiations with internal service providers.\n* Improved EBIT 5% by identifying and tracking inefficiencies in pricing and operational costs

  and by providing sales and account representatives with cost data for use in sales and pricing negotiations.\n* Set winning offer prices for several acquisitions of various sizes in securities processing and custody business by quickly developing customized business models to assess values of separate and merged entities as part of due diligence team.

  Citibank

• 1991

  Performed analysis

  financial forecasting

  budgeting

  reporting

  accounting policy for retail Banking Division with $45B B/S footings

  $3B revenue

  $2B expense

  175 branches. Prepared presentations for senior management reviews. Maintained primary interface with Marketing

  Treasury

  and Senior Management on pricing

  strategic planning

  and product profitability analyses. Supervised staff of 25 including five vice-presidents.\n*\tImproved management accountability by designing transfer pricing scheme for on-balance sheet products.\n*\tEnhanced usability and accuracy of treasury Asset & Liability risk models by integrating with financial forecasting and accounting processes.

  Citibank

• 1986

  Organized monthly reviews with department heads. Coordinated follow-up items

  analyses and requests. Wrote monthly reporting communications. Coordinated and produced presentations to senior management. Coordinated annual budget process. Organized meetings and conferences. Maintained broad

  senior level exposure to all aspects of consumer banking including Branches

  Credit

  Back-Office Operations

  Marketing

  Finance

  Customer Service

  Facilities

  and Personnel.\n*\tReduced turnover of high potential performers by dimensioning financial impact of remediation related to below market compensation

  enabling budget and policy variances to be negotiated with senior management.

  Citibank

• 1982

  Citibank

  Citigroup

  Managed budgeting

  forecasting and analysis of balance sheet and associated net interest and fee revenue for retail bank with $12 Billion in Loans

  $21 Billion in deposits

  $3 Billion in off-balance sheet investment products

  and $1.2 Billion annual revenue stream from 103 distinct products. Performed financial modeling in support of management decision making. Headed newly created department after centralization of regional structure. Developed processes

  procedures and techniques. Hired and trained staff of 12.\n*\tImproved accuracy of net interest revenue forecasts and enhanced variance explanations by developing linked product forecast models accounting for product pricing attributes and net funds flows between products governed by customer behavior in response to various interest rate forecast scenarios.\n*\tIncreased returns by developing of deposit pricing strategy to optimize both profitability and growth in various interest rate environments and advising marketing on new product design and pricing features.\n*\tImproved profitability by evaluating investment spending and program proposals

  insuring realistic assumptions consistent with overall planning criteria.\n*\tAdvanced business growth by evaluating acquisition candidates including on-site due diligence and developing alternative de novo expansion strategies.

  Citibank

  Adjunct Professor

  classroom instructor in mathematics

  Mercer County Community College

  Held progressively responsible positions from Management Trainee through Senior Financial Analyst. Performed business Analysis

  Modeling

  Forecasting

  Budgeting and Reporting of balance sheet

  revenues

  and expenses. Support Systems

  wrote and produced reports as Database Administrator of UCC/FCS financial database.\n*\tMost junior officer in division nominated to receive stock options as part of performance award package.

  Citibank

• 1979

  MBA

  Finance

• 1977

  BA

  Anthropology

• 1974

  Chemistry

  Phi Kappa Psi

• Due Diligence

  Forecasting

  Data Analysis

  Accounting

  Research

  Process Improvement

  Project Planning

  Product Development

  Budgets

  Banking

  Financial Modeling

  Teaching

  Strategic Planning

  Analysis

  Public Speaking

  Mergers

  Credit

  Business Analysis

  Management

  Marketing

  Hoff

  Bernhard

  Hoff

  Mercer County Community College