Good
Since we are required to take an online elective, I took her professional report writing class. She tends to push us to the side and to be involved in a lot. It takes her quite a long time to grade our work, but sometimes she waits too long and gives you a completion grade. I would recommend emailing her often because she's kind of vague in giving assignment instructions.
Poor
Doctor Dockens is completely unreliable. I was enrolled in an online professional report writing and she does not answer her email or even the BB course mail. Her instructions are unclear. She also makes several BB errors. In addition, she forgets to post assignments or won't communicate when they are due. I've heard amazing things about her from her audiology students, but she ignores UGs.
Lamar University - Speech & Hearing Sciences
Texas State Licensed Audiologist
Texas Department of State Health Services
Beaumont/Port Arthur
Texas Area
The Audiology Program Director is responsible for daily operations of the audiology academic program and the clinical operation. Select duties include serving as the first point of administrative contact for grievances
questions regarding course scheduling
faculty assignments (academic and clinical)
assisting the Department Chair in annual performance appraisals
monitoring curricular
program
and faculty requirements in accordance with the ASHA Council on Academic Accreditation (CAA)
filing annual accreditation reports
maintenance of outcome and other program data
improving/managing the programs
quality and improvement processes
reviewing student academic records
and overseeing program budgetary matters. Select accomplishments:\n+\tTwo years of approved reaccreditation with no programmatic concerns by the Council for Academic Programs in Communication Sciences & Disorders \n+\tIdentification and correction of longstanding issues causing delay of Graduate Assistant stipend and tuition waivers \n+\tCreation of new doctoral handbook
graduate assistant handbook
and syllabi templates for faculty using accreditation and University guidelines for content and improvement\n+\tMapping of accreditation standards in newly added Calipso (a web-based application that manages key aspects of academic and clinical education in communication sciences and disorders)\n+\tDiscovery and correction of long-standing financial errors regarding program and Department funds with the Department Chair and the Department of Finance\n+\tDevelopment of more specific procedures to ensuring effective academic
clinical
and professional development of each individual doctoral student
including: informal monthly evaluation of students by faculty
formal formative and summative assessment of tangible and intangible skill development bi-annually
creation of a more representative comprehensive evaluation process annually
Director of Audiology
Lamar University
Beaumont/Port Arthur
Texas Area
Assistant Prof Speech & Hearing Sciences; Researcher; Co-advisor of National Student Speech Language Hearing Association; Faculty Senator; Head of Undergraduate Curriculum; Co-head of Au.D. Grad Admissions; SMART (Support & Mentoring to Advance Research & Teaching) Fellow; Beck Fellowship Mentor; Mentor for undergraduate research: McNair Scholars Mentor
Honors Mentor
Summer UG Research Fellowship Mentor
Independent Research Mentor; Visionary Grant & Research Enhancement Grant recipient; LU Salary Administration Review committee; Faculty-Student Relations committee; SPHS Building Advancement Committee; Au.D. Curriculum Committee; Ph.D. program & curriculum development/proposal committee\n\nCourses:\nFall 2015: UG - Hearing Anatomy
Physiology
Disorders; Audiology I; Problems/Projects; Grad - Intro to Audiology Studies; Acoustics/Speech Acoustics\nSpring 2016: UG - Audiology II; Audiologic Rehabilitation; Problems/Projects; Grad - Hearing Aids II\nSummer 2016: UG - Phonetics; Hearing Anatomy
Physiology
Disorders; Audiologic Rehabilitation; Problems/Projects; Grad - Auditory Processing Disorders\nFall 2016: Grad - Introduction to Hearing Aids; Medical Audiology; Advanced Rehab Case Studies\nSpring 2017: UG - Audiologic Rehabilitation; Grad - Aural Rehabilitation; Acoustics/Psychoacoustics \nSummer 2017: UG - Professional Report Writing; Grad - Auditory Processing Disorders; Externship in Audiology\nFall 2017: UG - Problems/Projects; Interprofessional Education; Grad - Advanced Hearing Aids; Advanced Rehabilitation Case Studies - Assisted with UG - Hearing Anatomy
Physiology
Disorders Grad - Electrophysiology; Medical Audiology\nSpring 2018: UG - Professional Report Writing; Grad - Aural Rehabilitation\nSummer 2018: UG - Problems/Projects\nFall 2018: Grad - Introduction to Hearing Aids; Advanced Hearing Aids; Advanced Rehabilitation Case Studies\nSpring 2019: UG - Professional Report Writing; Grad - Acoustics/Psychoacoustics; Aural Rehabilitation\n\n
Assistant Professor
Lamar University
Alabama/Montana
Administered Diagnostic Tests: Provided amplification services including
hearing aid assessment testing
real ear measurements and live speech mapping. Coordinated and interpreted test results. Consulted with physicians on hearing disorders. Based on test results
diagnosed audiologic disorders. Coordinated care with physicians and other providers. Completed chart notes for each patient seen and sent written report to referring physician and primary care physician.\nManaged Hearing Rehabilitation. Counseled patients regarding test results. Made recommendations regarding hearing care options. Reviewed products available to improve hearing impairment. Sold and fit appropriate hearing care products and warranties as deemed necessary to meet the needs of the patient. Provided hearing aid dispensing
including selection
fitting
ear-mold acoustics
ongoing management with follow-up
and education. Demonstrated and sold Assistive Listening Devices
batteries
and other special products. Performed hearing aid repairs. Performed hearing aid checks and cleaning. Miscellaneous Duties: Assisted in marketing/advertising activities. Was jointly responsible for revenue and margin outcomes. Maintained stock and completed orders as needed. Assisted customers with exchanges or returns as needed. Involved in clinical quality outcomes
including efficiency and productivity. Provided customer service and maintained good public relations. Oversaw management of all office procedures.\n\nExtended time as Graduate Clinician due to dual enrollment in AuD/PhD program.
Graduate Clinician
Multiple Companies
Research assistant; Administrative assistant; Teaching Assistant/Undergraduate Instructor; Adviser; Undergraduate mentor; Front-office clinic assistant; Hearing Aid Laboratory Assistant
Graduate Assistant
Mobile
Alabama Area
University of South Alabama
Montevallo
Alabama
Student office assistant to former University of Montevallo President
Dr. Robert McChesney.\nJob duties varied by need. Some duties included: Preparation for management meetings. Distribution of agenda and meeting notes to attendees. Schedule meetings as directed by the President. Order and pick up office supplies
business cards
etc. for the administrative staff. Assist with office hospitality. Oversee the creation of a professional
efficient and cordial work environment. Maintain kitchen and overall office presentation
tidiness and organization. Ensure beverages and refreshments are kept stocked.\n
Student Assistant to the President
University of Montevallo
Pro Mentor
SPHS Cardinal Community
American Speech-Language-Hearing Association
Faculty Senator - Speech and Hearing Sciences
Faculty Senate - Lamar University
Advisor
National Student Speech Language Hearing Association
Texas Academy of Audiology
Lamar University Merit Award Recipient
https://www.lamar.edu/faculty-staff/_files/documents/academic-affairs/policies/2018-university-professor-and-merit-awards-guidelines-revised.pdf\n\nhttps://www.facebook.com/lamaruniversitysphs/posts/751765335019788?__xts__[0]=68.ARAygQJqmwDR0koXmXuPK87a1ue5u-xXc8DYz4a3op_lJtNiiiGPm25CeIQjPnieyPN7k8fBkn10xchZXeuQndiTcOydb2vofTN-H62DSPuxA7WSAxQMQoMw9JD24tkBnPtMOnFelCi-PgY7ACUgyt4iVgnV-mgY1LElwAERDaz8DZMJJEAWq0ralzQTecwP0xyzlhxbV_-wV3zTzC5r9dw1YYvbhZ-Otx0YERrVSaSI6uPjBbqaU3zLctV66P-WLZ3k_ZoNHAfOLzlkUs_Oyccgb5b8VUHG0rn4HNpYzObmqrsgay5RSAQY2HXR24_wq9crSJpf0ne4X9YpwJX7pfI&__tn__=C-R
Lamar University
University Merit Award Nominee
An award recognizing professors for scholarship
service
classroom performance
and student interaction. Nominated for 2017 award to represent the College of Fine Arts and Communications.
Various Student-Mentor Grants
2017-2018. Sfeir
N.
Dockens
A.
& Whisenhunt Saar
K. Study of dementia-friendly communities in the US and UK: development
accessibility
and barriers to develop a pilot community café. Beck Fellowship
Lamar University
Beaumont
TX \n\n2016. Barnes
K. & Dockens
A. The development and analysis of accessible and appropriate adult aural rehabilitation intervention materials. Summer Undergraduate Research Fellowship
Lamar University Office of Undergraduate Research
Beaumont
Texas.\n\n2015-2016. Taylor
K. & Dockens
A. A survey and analysis of audiologist opinion on audiological and remediation habits. Lamar University Office of Undergraduate Research Grant
Beaumont Texas.\n\n2014-2015. Taylor
K. & Dockens
A. A survey of prevention and remediation of audiological habits in older adults of Jefferson County
Texas. Lamar University Office of Undergraduate Research Grant
Beaumont Texas.\n
Research Enhancement Grant
$5000 internal grant to promote research - “The relationship between clinician linguistic factors and patient perception during aural rehabilitation”
Lamar University
Visionary Grant: A Center for Applications of Digital Technologies in Health and Disability (CADT)
$300
000 ($100
000/year for 3 years) awarded to our collaborative team of researchers: Monica Harn
PhD; Stefan Andrei
PhD; Vinaya Manchaiah
AuD
PhD
myself (Ashley Dockens
AuD
PhD); Jamie Hartwell-Azios
PhD; and Elizabeth Long
DNP\n
Lamar University
Gill Grant - Virtual Reality: Management of adults with hearing loss
Gill Foundation of Texas
ASHA Certificate of Clinical Competency in Audiology (CCC-A)
The American Speech-Language-Hearing Association (ASHA)
Doctor of Philosophy (Ph.D.)
Summa Cum Laude; Alpha Eta Honors Society
Communication Sciences and Disorders
Audiology
University of South Alabama
Doctor of Audiology (Au.D.)
Audiology
Alpha Eta Honor Society
Phi Kappa Phi
Golden Key Society
Marjorie Faircloth Outstanding Clinical Performance in Audiology award recipient
University of South Alabama
Professional
Bachelor of Science (B.S.)
Student Assistant to the President
Speech-Language Pathology/Pathologist
Sigma Alpha Pi Honor Society for Communication Science and Disorders; Phi Kappa Phi; Gold Side; Golden Key Society
University of Montevallo
Associate of Arts (A.A.)
Musical Theater performances.
Theatre/Theatre Arts Management
Mu Alpha Theta; Code Six/Encore; NACC Theater; Golden Key Society
Northeast Alabama Community College
Advanced Diploma
Sylvania
Alabama
Sylvania High School
Proposing a semi-randomized controlled aural rehabilitation treatment efficacy study for users of hearing aid versus personal sound amplifier product as pilot data collection for application to a National Institutes of Health grant
Dockens
A. Proposing a semi-randomized controlled aural rehabilitation treatment efficacy study for users of hearing aid versus personal sound amplifier product (PSAP) as pilot data collection for application to the National Institutes of Health for an R15
K23
or R21 Grant. Research Enhancement Proposal Writing Grant
Lamar University
Beaumont
Texas. $15
Lamar University - Research Enhancement Proposal Writing Grant
University Merit Award Nominee
An award recognizing professors for scholarship
service
classroom performance
and student interaction. Nominated for 2016 award.
Ashley L. Dockens
Ashley L. Dockens
Healthcare
Medical Devices
Leadership
Teaching
Auditory Processing
Clinical Research
Pediatrics
Hearing Aids
Rehabilitation
Higher Education
Aural Rehabilitation
Research
Audiology
Treatment
University Teaching
Geriatrics
Public Speaking
Psychoacoustics
Hearing Tests
Hearing Aid Dispensing
Various Student-Mentor Presentations
Various Student-Mentor Presentations
Deaf Culture: Exploring Deaf Culture in the United States - A Resource Review
A resource review on deaf culture text for Ear and Hearing
the official journal of the American Auditory Society - a multidisciplinary journal consolidates the various factors that contribute to identification
remediation
and audiologic and vestibular rehabilitation.
Deaf Culture: Exploring Deaf Culture in the United States - A Resource Review
Gordon-Hickey
S.
Dockens
A.
Adams
E.
& Moore
R. (2009). Effect of different stimulus conditions on Acceptable Noise Levels for older adults with hearing loss. Poster presentation at the Annual Convention of the American Speech Language-Hearing Association
New Orleans
Louisiana.\n
Effect of different stimulus conditions on Acceptable Noise Levels for older adults with hearing loss.
Chelsea Lyles
Jamie Hartwell Azios
Hartwell-Azios
J.
Wyatt
M.K.
Lyles
C.D.
& Dockens
A.L. (2018). SPPARCing a Conversation: Partner Training Programs in Speech-Language Pathology and Audiology. Texas Speech and Hearing Association Annual Convention
Houston
Texas.
SPPARCing a Conversation: Partner Training Programs in Speech-Language Pathology and Audiology
Beth Byers
Whisenhunt Saar
K.
Dockens
A.L.
Byers
B. (2018). Cultivating Empathy through Study Abroad. Poster presentation at the annual convention of the American Speech-Language-Hearing Association
Boston
Massachusetts.
Cultivating Empathy through Study Abroad
Gerhard Andersson
Rebecca Kelly-Campbell
Jamie Hartwell Azios
Background: Because of the wealth of information available on the internet and increasing numbers of individuals relying on websites as a primary source of information for health-related questions
it is important that the readability of their content is within the comprehension level of most readers. Objective: The study evaluated the quality and readability of English-language Internet information for tinnitus. Research Design: Analysis of Internet websites on tinnitus. Study Sample: A total of 134 websites with tinnitus information. Data Collection and Analysis: Three key words (i.e.
tinnitus
ringing in the ear
and buzzing in the ear) were entered in five country-specific versions of the most commonly used internet search engine in August 2016. For each of the 15 searches
the first 20 relevant websites were examined. After removing duplicates
a total of 134 websites were assessed. Their origin (commercial
nonprofit organization
government
personal
or university)
quality (Health On the Net [HON] certification and DISCERN scores)
and readability (Flesch Reading Ease score
Flesch-Kincaid Reading Grade Level Formula
and Simple Measure of Gobbledygook) were assessed.
Quality and readability of English-language Internet information for tinnitus
William E. Harn
Jamie H. Azios
Communication during clinical consultations is an important factor that facilitates decisionmaking by patients and family members. For clinicians
these interactions are opportunities to build rapport and to facilitate appropriate decision-making. This article presents the literature review of studies focusing on communication between audiologist
patients
and their family members during initial audiology consultations and rehabilitation planning sessions. A literature review was conducted. The review included eight empirical studies. A systematic search of the CINAHL Complete
MEDLINE
and PsychInfo databases was used to identify relevant articles for review. Quality of the included studies was assessed using the Rating of Qualitative Research (RQR) scale. Results: The average consultation length was 57.4 min
in which the mean length of case history discussion was 8.8 min and the mean length of diagnosis and management planning was 29 min. Utterances spoken by audiologists were greater (about 51%) than patients (37%)
whereas family members spoke the fewest utterances (12%) during interactions. Patients raised concerns (typically psychological in nature with negative emotional stance) about hearing aids in half of the appointments where hearing aids were recommended as the rehabilitation option. However
audiologists missed opportunities to build relationships as these concerns of patients were not typically addressed. Also
audiologists’ language was associated with hearing aid uptake (i.e.
patients were less likely to uptake hearing aids when audiologists used complex language). The review highlights that audiologists dominate the conversation during audiology consultations and rehabilitation planning sessions. Audiologists did not take advantage of the opportunity to develop patient-centered communication and shared decision-making. Implications of these findings to both clinical practice and to audiology education and training are discussed.
Communication between audiologist
patient
and patient’s family members during initial audiology consultation and rehabilitation planning sessions: A descriptive review
Harn
M.
Dockens
A.
& Manchaiah
V. (2016). Quality Care: Increasing underrepresented minorities in speech and hearing professions. 1-hour presentation at the 2016 Annual Conference of the Council of Academic Programs in Communication Sciences and Disorders
San Antonio
Texas.\n
Quality Care: Increasing underrepresented minorities in speech and hearing professions.
Dockens
A.
Harn
M. & Manchaiah
V. (2016). Preferences to patient-centeredness in pre-service speech and hearing science students: A cross-sectional study. Journal of Audiology & Otology
20(2)
73-79.\n\nPatient-centeredness is a critical approach to rehabilitation in allied health professions and is an imperative component of evidence-based practice. However
it is unknown if patient-centeredness is valued by students enrolled in allied health. This study was aimed at determining preferences to patient-centeredness in pre-service speech and hearing students in the field of speech and hearing sciences. Pre-service American speech and hearing students (n=93) completed the Patient-Practitioner Orientation Scale (PPOS) and were grouped according to low
medium
or high exposure to curriculum content.
Preferences to patient-centeredness in pre-service speech and hearing sciences students: A cross-sectional study.
Dockens
A.L.
Bellon-Harn
M.
Burns
E.
Manchaiah
V. & Hinojosa
O. (2017). Examination of an audiologist’s response to patient’s expression of symptoms: A pilot study. Journal of Audiology and Otology.\n\nThis pilot study explores audiologist-patient interactions during initial evaluations or consultations. In particular
an audiologist’s response to patient symptoms is examined. Conversations between audiologist and patients were recorded using a digital recorder
which were transcribed
and analyzed using the Codes for Human Analysis of Transcripts and Child Language Analysis computer programs. Mean length of turn and frequency of utterances related to explicit discussion or description of symptoms or the patient’s interpretation of symptoms was determined. Study sample: six audiologist-patient interactions were recorded and transcribed. A single audiologist was used for this pilot investigation. Results suggest that during the initial audiological consultations related to hearing difficulties the audiologist produced more utterances related to explicit description of the symptoms
whereas when during the sessions about complex disorder and hearing aid consultation the audiologist produced more utterances related to the patient’s interpretation of the symptoms. Also
a more equitable distribution of words and utterances per turn are observed during the initial consultation about hearing difficulties when compared to complex disorders and hearing aid consultation sessions where the audiologist was dominant within the interaction. This preliminary study reveals unique insights to audiologist’s communication behavior during audiology consultation session. Efforts are needed to educate and promote appropriate communication between audiologists’ and patients
which could result in increased patient satisfaction.\n
Examination of an audiologist’s response to patient’s expression of symptoms: A pilot study.
Bellon-Harn
M.L.
Hartwell-Azios
J.
Dockens
A.L.
& Manchaiah
V. (2017). \n\nPurpose: Preferences for patient-centeredness is an important indicator in healthcare service delivery. However
it remains largely unexplored in the field of communication science and disorders. This study investigated speech-language pathologists’ (SLPs) preferences for patient-centeredness\n\nMethod: The study involved a cross-sectional survey design. SLPs (n = 102) fully completed the modified Patient-Practitioner Orientation Scale (PPOS; Krupat et al
2000) and also provided demographic details. Data were analyzed using descriptive statistics
correlation
and linear regression methods.
Speech-language pathologists' preferences for patient-centeredness
Kayla Lane
Mariana Castle
Vibhu Grover
This systematic literature review was aimed at investigating applications of direct-to-consumer hearing devices for adults with hearing loss. This review discusses three categories of direct-to-consumer hearing devices: (1) Personal Sound Amplification Products (PSAPs)
(2) direct-mail hearing aids
and (3) over-the-counter (OTC) hearing aids.
Applications of direct-to-consumer hearing devices for adults with hearing loss: A review
Manchaiah
V.
Bellon-Harn
M.
Dockens
A.
Azios
J. (2018). Communication Between Audiologist
Patient
and Their Family Members During Initial Audiology Consultation Sessions. 1-hour presentation at the annual convention of the American Speech-Language-Hearing Association
Boston
Massachusetts.
Communication Between Audiologist
Patient
and Their Family Members During Initial Audiology Consultation Sessions
Manchaiah
V.
Dockens
A.L.
Bellon-Harn
M. & Burns
E. (2016). Non-congruence between audiologists and patient’s preferences for patient-centeredness and its association with patient satisfaction. Journal of the American Academy of Audiology
In Press.\n\nBackground: Trends in preferences of both healthcare providers and patients to patient-centeredness have been emphasized in research. However
an understanding of the nature of preferences to patient-centeredness within the context of the audiologist–patient relationship is needed. Purpose: The purpose of this study is to explore the congruence between audiologist and patient preferences for patient-centeredness. \n
Non-congruence between audiologists and patient’s preferences for patient-centeredness and its association with patient satisfaction.
Jamie Hartwell-Azios
Dockens
A.L.
Bellon-Harn
M.
Hartwell-Azios
J.
Manchaiah
V.
& Dueppen
A. (2018). Analyzing quality and readability of internet resources for your patients. 1- hour presentation at the annual convention of the Texas Speech and Hearing Association
Houston
Texas.
Analyzing Quality and Readability of Internet Resources for Your Patients
Jamie H. Azios
Purpose: Little is known about the quality and readability of treatment information in specific neurogenic disorders
such as aphasia. The purpose of this study was to assess quality and readability of English-language Internet information available for aphasia treatment.\n\nMethod: Forty-three aphasia treatment websites were aggregated using five different country-specific search engines. Websites were then analysed using quality and readability assessments. Statistical calculations were employed to examine website ratings
differences between website origin and quality and readability scores
and correlations between readability instruments.
Quality and readability of English-language Internet information for aphasia
Bronson
D.
Whisenhunt Saar
K.
Dockens
A.L. (2017). Do SLPs Feel They Successfully Maintain a Healthy Work-Life Balance? Poster presentation at the annual convention of the American Speech-Language-Hearing Association
Los Angeles
California.
Do SLPs Feel They Successfully Maintain a Healthy Work-Life Balance?
Purushothaman Ganesan
Manchaiah
V.
Tomé
D.
Dockens
A.
Harn
M. & Ganesan
P. (2016). Preference to patient-centeredness in undergraduate audiology students in Portugal. Journal of the American Academy of Audiology
27(10)
816-823.\n\nBackground: In health care
the model of patient-centered care is growing; and improved outcomes have been linked to patient-centeredness. Practicing audiologists have been found to strongly prefer a patient-centered approach as years in practice increase. It is unknown whether patient-centeredness begins during education and training.
Preference to patient-centeredness in undergraduate audiology students in Portugal.
Bellon-Harn
M.L.
Smith
D.
Dockens
A.L.
Manchaiah
V.
Azios
J. (2018). \n\nProblem: Although many young adults with Autism Spectrum Disorder (ASD) are intellectually capable of pursuing college degrees
a high percentage either do not enroll in or do not graduate from two-year or four-year institutions. Online student support services may uniquely support the higher education goals of this population. Understanding current accessibility of Internet-based information will help institutions develop targeted resources.\nMethod: This study assessed the quantity
quality
and readability of such Internet-based information. Quantity of websites was determined using the search strategy provided by Laplante-Levesque and colleagues (2012). An 11-item criteria checklist (Hasan & Abuclrub. \n2011) was used for content quality evaluation. Readability of the website text was assessed using Oleander Software (http://www.oleander-solutions.com/). Descriptive statistics were reported.
Quantity
Quality
and Readability of Online Information for College Students with ASD Seeking Student Support Services
Jamie Hartwell-Azios
Hartwell-Azios
J.
Dockens
A.L.
Bellon-Harn
M.
Manchaiah
V.
& Whisenhunt Saar
K. (2018). Meeting Critical Needs through the Development of eHealth Programs. 1.5-hour presentation at the annual convention of the Texas Speech and Hearing Association
Houston
Texas.
Meeting Critical Needs through the Development of eHealth Programs
Ashley L.
Dockens
University of South Alabama
University of Montevallo
Lamar University
Multiple Companies
Beaumont
Texas
Co-advisor of local chapter of National Student Speech Language Hearing Association (NSSLHA); Undergraduate Research Mentor; Undergraduate Advising Head; Undergraduate teaching; Honors teaching; Researcher; Ph.D. program curriculum development and proposal committee; Tony Houseman scholarship committee; SPHS Building Advancement committee; Support & Mentoring to Advance Research & Teaching (SMART) fellow\n\nCourses Taught:\nFall 2014 - Undergraduate: Audiology I; Hearing Anatomy
Physiology
& Disorders; Problems & Projects\nSpring 2015 - Undergraduate: Audiology II
Problems & Projects
Audiologic Rehabilitation\nSummer 2015 - Undergraduate: Introduction to Speech-Language-Hearing Disorders; Hearing Anatomy
Physiology
& Disorders
Audiologic Rehabilitation; Problems & Projects\n
Audiology Instructor
Lamar University
The following profiles may or may not be the same professor: