Resume

• 1352090

  Florida Notary

  State of Florida

• 2010

  HR COLLIER

  World at Work

  HRMA Southwest Florida

  SHRM

  University of La Verne

  Bachelor of Applied Science (B.A.Sc

  Organizational Management

  Daytona State College

  Associate of Arts (A.A.)

  Saint Leo University

  Master Business Administration

  SHRM-CP

  PHR-Professional Human Resources

  HR Certificate Institute

• 2006

  Deltacom

  Daytona Beach

  Florida

  •Responded to client service system/software incidents using remote access into client systems using SQL

  Windows Server

  and VPN capabilities to support the client and resolve the complex technical issues. \n•Deployed automation scripts to resolve system issues. Tracked and managed issues using standard tools such as Salesforce.

  Technical Support Analyst

  Merge Healthcare

  an IBM Company

  •Prospected new business to achieve sales growth within a territory. Consulting business technology and communications solutions. Solution selling to include the following products: NEC phone systems

  local

  LD

  Data

  and Lexmark printers. \n•Prepared customer pre-sales presentations

  customer quotes

  proposals

  and marketed and sold telecommunication and technology products and services. \n•Acquired new business contracts that produced $100

  000 in monthly revenue.\n

  Deltacom

  Paychex

  Fort Myers

  Florida

  Delivers HR Services HR components and makes recommendations to clients regarding benefits

  compensation

  employee relations

  recruitment

  training and development

  and information systems. Manages client activities and on-site visits to create and develop strong business relationships

  retain clients

  ensure quality service

  and build revenue. Responsible for both ASO and PEO clients.\nDevelops and maintains working knowledge of all HR Services components.\nPerforms client visits to introduce new products

  services

  and technologies to clients.\nPromotes HR Services products and services to fulfill ongoing client requests.\nActs as liaison with branch

  region

  and Corporate offices to facilitate resolution of client issues regarding benefits

  payroll

  human resources

  and safety.\nRecommends

  coordinates

  and delivers training seminars for clients and their employees.\nRecommends and educates clients about Human Resources policies

  procedures

  performance management

  recruitment

  and employee relations issues.\nAssists clients with resolution of employee issues pertaining to leaves of absence

  workers compensation

  and disability accommodations.\nMaintains knowledge of trends and changes in Human Resources legislation

  and conveys local

  state

  and federal laws to clients to maintain compliance.\nConducts orientations and Annual Enrollment meetings for clients.\nAdvises the client on issues regarding Section 125

  healthcare

  and retirement plans with assistance from other areas within the HRS division.

  HR Services

  HR Generalist

• 2004

  Volusia County School District

  Florida SouthWestern State College

  New Smyrna Beach

  Florida

  Teacher for grades 9th through 12th.\n•Designed weekly lessons and designed course curriculum to meet the Sunshine State Standards for Television Production I

  II

  III and Business Systems Technology courses.\n•Developed course content for basic video production

  the use of Digital Cameras

  video editing using Final Cut Pro

  basic lighting and equipment set up for productions and student producing a daily live morning news show. Taught Microsoft office program basics that included Word

  Excel

  PowerPoint

  & Access/Outlook.

  Teacher

  Volusia County School District

  •Benefit administration to include employee claims resolution

  processing qualifying life event changes

  HSA and FSA management

  invoice payment

  and communicating benefit information and open enrollment to 4

  0000+ employees. \n•Weekly loading of FTP files to carriers/vendors. \n•Administered employee retirement plans to include 401k

  medical/dental

  short term disability

  long term disability

  FMLA

  worker’s compensation

  process Medical Child Support Orders and manage the employee 401k loans and reconcile the biweekly payments. \n•Worked collaboratively with vendors to test implementation of benefit changes to ensure file requirements loaded for a smooth annual open enrollment for 4

  000+ employees in 17 different states. \n•Served as liaison between employees and insurance providers to resolve benefit related problems and ensure effective utilization of plans. \n•Managed employee service award program. Managed and reconciled over one million dollars in biweekly employee 401k contributions.\n

  21st Century Oncology

  Assistant Director HR

  Compensation

  • Advise managers and executive leadership on compensation employment actions. \n•Serve on implementation team for talent management applicant tracking system upgrade(People Admin). \n•Manage compensation team and provide guidance and assistance

  training

  and policy interpretation to executives

  managers

  and employees. \n•Direct the maintenance of position

  job

  and employee records and files related to compensation and classification

  including maintenance and manipulation of electronic data.\n•Monitor organizational pay practices and makes recommendations for salary adjustments to ensure equity. Manages annual staff and faculty promotions and salary increases. \n•Benchmark all new positions; reviews all positions description and classification selection to ensure competitive and equitable compensation. Directs the set-up of new position classes in HRIS (Banner). \n•Manage and make selection of various annual salary surveys conducted for internal/external job analysis. \n•Review and analyze salary data

  prepare summary reports and present findings to make recommendations to managers. Ensure processes and job descriptions are in compliance with FLSA guidelines

  federal and state employment law.

  Florida Gulf Coast University

• 2003

  Daytona State College

  Merge Healthcare

  an IBM Company

  Daytona Beach

  Florida

  •Developed and organized master class schedule for 2

  500 classes with 200+ instructors for five campus locations.\n•Analyzed class scheduling with attendance to increase student retention

  re-enrollment

  and growth. \n•Managed/processed adjunct teacher and bi-weekly payroll. Coordinated and processed class/teacher evaluations and class metrics at the end of each semester. Compiled data for the state FTE reporting. \n•Served as Adjunct Instructor for GED courses.\n

  Administrative Contract Specialist

  Daytona State College

  Naples

  Florida

  •Managed the administrative services campus functions to include managing the following areas: budget

  human resource functions

  cashier’s office

  public safety

  technology services

  risk management

  facilities management rental

  auxiliary service contracts

  and campus identification card office. \n•Managed all phases of campus departmental budgets and assists with the development of campus capital outlay budgets. \n•Coordinated with the district auxiliary office with vendor contract services. \n•Managed campus recruitment functions including the posting of vacant positions

  applicant relations

  and providing guidance to hiring managers. \n•Collaboratively worked with district HR office on employee relations and performance issues. \n•Served as campus liaison to the district payroll office and coordinate campus payroll and leave. \n• Served as Adjunct Professor (PT) Courses: Introduction to Business/GEB 1101 & Business Skills/SLS 1331

  both in the classroom and online using Canvas learning system.\n

  Director

  Administrative Services

  Florida SouthWestern State College

  Fort Myers

  Florida

  •Administered recruitment and employment programs

  position classification and compensation analysis. Drafted job descriptions from job analysis and evaluating the compensation grade. \n•Managed the wage and salary schedule that is published annually. Processed and worked with all managers who requested position re-classifications. \n•Managed and served as point of contact for the College’s Talent Management software (People Admin). \n•Identified most appropriate recruitment strategy and cost effective method of advertisement and managed annual budget. Coordinated

  planned

  and hosted job fairs.\n•Processed offer letters and executive contracts for new hires. Conducted training for hiring selection committees. Lead district off site Coordinators with recruitment and hiring of part time faculty. \n•Administered FDLE and FBI fingerprinting and employee background checks. Maintained accurate on-boarding data with E-verify system. Administered temporary staffing process

  contract

  and hiring of peak temporary positions. Processed and managed all temporary employment time cards and reconciled invoices with accounting department. \n•Maintained and coordinated the records and retention program to meet state requirements. Guided employees regarding established policies and procedures. \n• Serves as Adjunct Professor (PT) Courses: Introduction to Business/GEB 1101 & Business Skills/SLS 1331

  both in the classroom and online using Canvas learning system.

  Recruiter/Compensation Specialist

  Florida SouthWestern State College

• 1997

  United States Air Force

  Lompoc California

  •Managed creative projects to support training and marketing efforts. \n•Designed training materials

  documentation of historical events that supported the US Air Force

  NASA

  and other affiliated Department of Defense contracts. \n•Designed productions from idea/concept (script writing)

  to filming

  narration

  and final stages of editing using AVID software. Played key role in USAF Space Command media events and NASA’s live news conferences and missile launches. \n

  3V053-Video Production and Documentation/ Editing Specialists

  United States Air Force

• Policy

  Recruiting

  Training

  Customer Service

  Leadership

  Employee Benefits

  Leadership Development

  Campus

  Staff Development

  Management

  Microsoft Office

  Benefits Administration

  Interviews

  New Hire Orientations

  Employee Relations

  Onboarding

  Higher Education

  Organizational Development

  Human Resources

  Adult Education

  Fenwick PHR

  SHRM-CP

  A results oriented and high performing human resources professional with 10+ years of experience in talent acquisition

  training/teaching

  classification/compensation

  employee on-boarding

  benefit administration

  implementation of HRIS systems and databases

  and budget analysis/management. Proficient at assessing needs

  generating options

  and implementing solutions. Strategic thinker that is great at building alliances and leading a team to meet goals and project deadlines. PHR and SHRM- CP certified and Florida Notary #1352090

  Andre O'Leary

  Fenwick PHR

  SHRM-CP

  Paychex

  Florida Gulf Coast University

  21st Century Oncology