Resume

• 2010

  German

  PhD

  My research focuses on supply chain collaboration. Specific areas of interest include 1) humanitarian aid and disaster relief (HADR)

  2) collaborative planning

  forecasting

  and replenishment (CPFR)

  3) the role of trust in value creation

  and 4) the dynamics of relational advantage.

  Supply Chain Management

  University of Arkansas at Fayetteville

• 2008

  Master of Public Administration (MPA)

  Human Resources Management/Personnel Administration

  General

  Brigham Young University

• 1990

  TDG International

  Weber State University

  TDG International

  Managing Research Director

  Lateral Line Analytics

  MA

  Elementary Education

• 1987

  GVA Financial Group

  Lateral Line Analytics

  University of Arkansas

  Graduate Assistant and Doctoral Candidate

  Fayetteville

  Arkansas Area

  University of Arkansas

  Ogdon

  Utah

  Received tenure status.

  Associate Professor

  Weber State University

  Ogden

  UT

  Assistant Professor

  Weber State University

  GVA Financial Group

  Weber State University

  Ogden

  Utah

  Director

  Center for Leadership in Ethics and Sustainability

• English

  Forecasting

  Qualitative Research

  Marketing

  Research

  Supply Chain Management

  Logistics

  Teaching

  Humanitarian aid and disaster relief research

  Higher Education

  Awareness is Not Enough: Commitment and Performance Implications of Supply Chain Integration

  Purpose – Given the tension between the rationale for and resistance to supply chain integration (SCI)

  the authors aim to provide an update on the rhetoric and reality of SCI and extend theory related to adoption and efficacy of integration strategies.\n\nDesign/methodology/approach – The authors employ a multi-method – survey and interview – replication approach to gauge the extent to which companies are increasing their engagement in SCI and assess integration's influence on firm performance.\n\nFindings – Despite managerial awareness of SCI's potential benefits

  levels of integration have remained relatively unchanged over time. Integration is positively related to operational performance and firm performance – primarily through its influence on productivity and customer service. The interviews indicate some firms are beginning to manage value co-creation initiatives across multiple tiers of the supply chain. They also reveal awareness of integration's competitive potential is insufficient to mobilize resources and mitigate resistance to collaboration. Commitment is a superordinate enabler.\n\nOriginality/value – Multi-method

  replication research is rare

  but it is necessary to understand collaboration dynamics. The authors' approach enables them to delve into the paradox between the positive performance impact and the lack of progress toward greater integration. Theoretically

  they link commitment and capability. Managerially

  they propose a maturity framework that managers can use to benchmark their own SCI initiative.

  Awareness is Not Enough: Commitment and Performance Implications of Supply Chain Integration

  Sweating the Assets: Asset Leanness and Financial Performance in the Motor Carrier Industry

  ELLABORATING A DYNAMIC SYSTEMS THEORY TO UNDERSTAND COLLABORATIVE INVENTORY SUCCESSES AND FAILURES

  ELLABORATING A DYNAMIC SYSTEMS THEORY TO UNDERSTAND COLLABORATIVE INVENTORY SUCCESSES AND FAILURES

  Gregory Magnan

  Chad Allred

  Despite substantial information technology (IT) investments

  many organizations have failed to obtain hoped-for improvements in supply chain (SC) performance. Therefore

  we investigate the mechanisms through which IT influences SC performance. Specifically

  we use the resource-based view (RBV) of the firm to ascertain how IT can be exploited to obtain a distinctive SC advantage. We do this via a multimethod (survey and case-study) approach at two periods of time. We use a nested structural equation model (SEM) to test six hypotheses. Likewise

  we content analyze interviews to contextualize the SEM findings. Importantly

  we find that investments in IT make their greatest competitive contribution when they enable a dynamic SC collaboration capability. The findings provide valuable insight to guide IT investments designed to improve SC performance.

  Information technology as an enabler of supply chain collaboration: A dynamic-capabilites perspective

  Purpose\nA review of relief-and-recovery glitches related to natural disasters revealed four main issues that hinder the effectiveness of relief efforts. A common theme across these issues is a need for a more holistic systems design to provide better coordination within Humanitarian Aid and Disaster Relief (HADR). This paper addresses this issue.\n\nDesign/methodology/approach\nThis is a conceptual paper using systems design theory to frame the extant literature and delineate the challenges and opportunities in HADR with respect to environment

  processes

  and goals. With the focus on systems design

  we use fundamental principles of systems thinking to identify core issues and questions that require the attention of future research. \n\nFindings\nHADR supply chains are made up of a complex set of players. By answering the questions we have proposed using systems thinking

  these organizations can be motivated to coordinate efforts in the HADR supply chain to create a more cohesive response effort.\n\nImplications\nProgress is needed to transition from temporary to synchronized

  “borderless” HADR supply chain networks. The result would be that HADR supply chains would more effectively reduce suffering and operate at lower total costs—two goals that are worth pursuing.\n\nOriginality/value\nThis paper is written in response to Richey’s (2009) call for a more theoretical base in HADR research. Addressing the proposed research questions introduced in this paper will increase HADR system transparency

  allowing us to better evaluate theoretically the governance and synchronization mechanisms required to enhance collaboration and improve HADR effectiveness.\n

  BENCHMARKING THE STATE OF HUMANITARIAN AID AND DISASTER RELIEF: A SYSTEMS DESIGN PERSPECTIVE AND RESEARCH AGENDA

  Gregory Magnan

  Marc Day

  This paper explores the role of trust as an enabler and constraint between buyers and suppliers engaged in long-term relationships. According to the relational view

  cooperative strategies require trust-based mutual commitments to co-create value. However

  complete pictures of the positive and negative outcomes from trust development have yet to be fully developed. In particular

  trust as an originator of path dependent constraints resulting from over embeddedness is yet to be integrated into the relational view. We use a case-based methodology to explore whether trust is an optimizing phenomenon in key supplier relationships. Two cases where trust development processes demonstrate a paradox of trust-building behaviors cultivate different outcomes constraining value co-creation.

  Trust and relational embeddedness: Exploring a paradox of trust pattern development in key supplier relationships

  Gregory Magnan

  Purpose – The purpose of this paper is to address how companies mitigate existing forces to achieve the collaboration enabled supply chain (SC).\nDesign/methodology/approach – Seven key theories were used to provide insight into the\ntheoretical framework for the creation of the collaboration-enabled SC: contingency theory

  the\nresource-based view of the firm

  the relational view of the firm

  force field theory

  constituency-based theory

  social dilemma theory

  and resource-advantage theory. An exploratory cross-sectional survey was conducted at two different points in time – a six-year period in between. The survey targeted three different functional areas – logistics

  manufacturing

  and sourcing – to compare and contrast functional perceptions of barriers and bridges to collaboration.\nFindings – Companies are beginning to pursue greater collaboration

  however

  managers are often stymied in their pursuit of collaborative business models. The data suggest that the challenge is not the existence of a single barrier to collaboration

  but one of accumulation. As the many resistors reinforce each other

  the change needed to increase collaboration is avoided. To overcome these challenges

  the findings suggest that a comprehensive and carefully executed collaboration strategy is needed to help a company profitably deliver high levels of customer satisfaction. Those companies that succeed achieve substantial

  documentable benefits.\nPractical implications – The findings reveal that developing a collaboration-enabled business\nmodel is very difficult. Therefore

  managers must carefully evaluate their companies’ motivation and readiness to pursue a collaboration-enabled SC

  consider whether they can generate momentum for sustained change

  and ascertain whether they can persist when benefits are slow to emerge.\n

  Mitigating resisting forces to achieve the collaboration-enabled supply chain

  Purpose – Trust is a vital ingredient in modern supply chain (SC) alliances. Yet

  most measures of\ntrust are rather simplistic. This paper aims to review the trust literature to identify the different facets\nof SC trust. A multi-faceted measure of trust is then developed and used to benchmark the extent to\nwhich trust signals are used in alliance management.\nDesign/methodology/approach – Multi-method: 50 preliminary interviews were conducted and\n189 surveys were collected.\nFindings – Benchmarking buyers’ trust-building strategies reveals that most companies lack the\nknow-how and ability to develop high levels of trust.Most companies have implemented strategies to\nsignal their performance capability

  leading to a level of transactional trust. However

  few companies\nhave recognized the need to signal to their SC partners their commitment to the relationship –\nleaving them without the ability to establish the trust levels needed to drive breakthrough\ncollaboration.\nOriginality/value – The paper introduces the importance of signaling trustworthiness in a SC\ncontext. It develops relationship commitment as an important dimension of trust

  and explains the trust cycle within the context of an exchange cycle. It also takes steps toward developing a more robust and meaningful measure of SC trust.

  Benchmarking trust signals in supply chain alliances: moving toward a robust measure of trust

  Gregory Magnan

  Supply chain collaboration is a vital dynamic capability — one that can deliver differential performance. Yet

  few managers comprehend the nuanced complexities involved in assessing heterogeneously dispersed resources and bringing complimentary competencies together up and down the supply chain. As a result

  gains from collaborative initiatives are often disappointing. Several literature streams including systems design

  competency development (e.g.

  resource-based view and relational view)

  and change management predict these outcomes. Building on insights from the literature

  we sought to enrich theory of collaboration via inductive

  interview-driven research. Specifically

  we conducted approximately 50 structured interviews at each of two points in time. Rigorous analysis of the interview firms' experience with collaborative initiatives provided insight into the motivations

  resistors

  enablers

  and outcomes of collaboration. These insights form the foundation for a theoretical model to explain collaboration successes and failures as well as to provide prescriptions for using collaboration to achieve differential firm and supply chain performance.

  Peeking Inside the Black Bos: Toward and Understanding of Supply Chain Collaboration Dynamics

  Amydee

  Fawcett