Montclair State University - Psychology
Patient Financial Services at Monmouth Medical Center
Insurance
Amanda
O'Brien
Greater New York City Area
Skillful and compassionate professional seeking continued career growth in Healthcare Administration. Offering solid experience in both front-end and back-end healthcare operations, with proven strengths in patient intake, registration, billing, collection, medical coding, and insurance verification. A natural leader and proficient multitasker who is organized, thorough, and attentive to detail. Quickly establishes positive rapport with patients and their families while collaborating with multi-disciplinary health teams to orchestrate superior patient experiences.
Patient Financial Services
• Obtain Prior Authorization for radiology services with commercial, state, and private insurance companies
• Obtain Prior Authorization and Renewal Authorizations for Chemotherapy Infusion Services
• Open Communication between Private Practices as well as in house staff
• Denial Management
• Conflict Resolution Strategies
• Times Management and Prioritizing
• Obtain Medical Records and Prove Medical Necessity
• Insurance Verification
Teacher Aide
• Implements follow up lessons and activities
• Supports and promotes;
o Positive interpersonal relationships and independent goals
o Mealtime management, communication strategies, sensory strategies, academic strategies, mobility and equipment plans
o Toileting, lifting, and positioning
• Supervision during independent work, small group activities, and community experiences
Account Representative
• Billing and collection of patient accounts using a host system and a receivable management workstation
o Centricity, Soarian, and Navinet
• Work balances, collection, eligibility investigation, denial management, and account/payment resolution
• Calling on both patient and insurance balance
Welcome Ambassador
• Greet and Welcome Patients as they enter the Unit
• Patient Advocate
o Helps provide information/assistance to patients needs
• Switchboard Operator
• Registering Patients into the Emergency Department
o Enters Patient Information into SMS and MedHost
Sales Associate
Amanda worked at Bath & Body Works as a Sales Associate
Certificate
Infant and Early Childhood Mental Health
Bachelor of Arts (BA)
Family and Child Services