University of Louisiana at Lafayette

Graduate Teaching Assistant/Adjunct

Duties and necessary skills for this position:
Public Speaking & PowerPoint: Devised, prepared, and delivered lectures 4-6 times weekly
Project Coordination: Designed curriculum, constructed assignment rubrics and syllabi, scheduled deadlines
Project Management: Tracked progress, completed performance reviews, data entry, coordinated assignments and deadlines
Leadership: Mentored new First-Year English instructors
Networking: Interfaced with another department (the Library) to facilitate undergraduate research workshops

University of Louisiana at Lafayette

Technical Writer and Researcher

Responsible for the creation, writing, and completion of a book-length, technically-written critical dissertation: proposal, outlining, research, writing, editing & revisions, defense, and publishing.

Advanced MS Word skills: complex and specific manuscript formatting, table of contents, footnotes, pagination, etc., for book-length project
Advanced Excel skills: Created database to track research material and project progression
Style Guides: Proficient in MLA & Chicago style manual, familiar with APA
Research: Library, databases, internet, and digital archives
Time management: Achieved strict deadlines while working remotely
Foreign Languages/Translations: Middle English, Spanish, Latin, and French

SuperSummary

Content Writer

At SuperSummary, I write Short Study Guides for a variety of texts, genres, and subject matters. I have created study guides for novels, plays, short stories, and a broad survey of academic and generalist non-fiction. This position requires excellent research skills, analytical thinking skills, writing and grammar, time management, and the ability to read and summarize large amounts of data quickly, efficiently, and accurately.

MI6-Cafe Tumblr (James Bond Fandom)

Workshop Coordinator

Duties and necessary skills for this position:
Organization: Planning fandom workshops to teach writing, research, and graphic design skills
Networking: Approaching and scheduling guest presenters
Copywriting: drafting the promo-posts for Tumblr and Facebook groups
Mentorship: supporting new or nervous workshop presenters

The Michaels Companies, Inc.

Support Specialist

Duties and necessary skills for this position:
Administration/Bookkeeping: daily store opening and operations, balancing registers and safe, cash accountability
Human Resources & Data Entry: Completed and filed expense reports, time edits, and mileage/travel reports using the Michaels intranet platform; drafted emails and letters; onboarding; training new Support Specialists
Technical Writing: Created a Support Specialist job training manual for the store
Office equipment: copiers, printers, scanners, telephones, fax machines, adding machines, computers, pricing guns, etc.
Office Supply Management: Increased store profitability by leveraging various venders and retailer pricing for supplies; maintained inventory
Customer Service: Provided exemplary and knowledgeable customer service on sales floor and the phone, resulting in repeat customers and higher sales

Healthfirst

External Appeals Specialist

As the External Appeals Specialist, I interface with the New York Dept. of Financial Services regarding members' external appeals. During the course of my duties, I monitor the inbox, respond to the State's requests and standard/expedited appeals notices within the mandated 1 hour clock, outreach various departments and vendors within and outside of Healthfirst, including clinicals, Caremark, and Dentaquest.

When not dealing with External Appeals, I work as an AG Letter Writer, sending out timely correspondence (complaint acknowledgements and case resolution letters) in order to meet regulatory and compliance deadlines for Medicaid LOBs. I also help coordinate next steps to help the A&G specialists follow up and close out their cases.

This position involves quickly reading and comprehending a high volume of data, expert time management, coolness under pressure, critical thinking skills, communication skills, and writing skills.

Titusville Public Library

I help process, inventory, and catalogue new and donated library materials. Duties and necessary skills for this position:
Data entry: accurate database and file maintenance, adding new materials to catalogue
Tech Processing: jacketing covers for preservation, labelling and stamping new materials to add to the collection, recycling unusable materials, various duties as assigned

"The Great Games We Play: Fan Resistance and the BBC Sherlock"

Louise Pound: A Folklore and Literature Miscellany

Critical essay, published in an academic journal

"The Great Games We Play: Fan Resistance and the BBC Sherlock"

Louise Pound: A Folklore and Literature Miscellany

Critical essay, published in an academic journal

"Popular Media Cultures: Fans, Audiences, and Paratexts"

Journal of Popular Culture

Book review

"The Great Games We Play: Fan Resistance and the BBC Sherlock"

Louise Pound: A Folklore and Literature Miscellany

Critical essay, published in an academic journal

"Popular Media Cultures: Fans, Audiences, and Paratexts"

Journal of Popular Culture

Book review

"Fannibals are Still Hungry: Feeding Hannibal and Other Series Companion Cookbooks as Immersive Fan Experience"

Syracuse University Press

Book Chapter, located in Becoming: Genre, Queerness, and Transformation in NBC's Hannibal

"The Great Games We Play: Fan Resistance and the BBC Sherlock"

Louise Pound: A Folklore and Literature Miscellany

Critical essay, published in an academic journal

"Popular Media Cultures: Fans, Audiences, and Paratexts"

Journal of Popular Culture

Book review

"Fannibals are Still Hungry: Feeding Hannibal and Other Series Companion Cookbooks as Immersive Fan Experience"

Syracuse University Press

Book Chapter, located in Becoming: Genre, Queerness, and Transformation in NBC's Hannibal

Conversion and Crusade: The Image of the Saracen in Middle English Romance

ProQuest

Book-length dissertation of original research, in partial fulfillment of the requirements for a PhD in English

"The Great Games We Play: Fan Resistance and the BBC Sherlock"

Louise Pound: A Folklore and Literature Miscellany

Critical essay, published in an academic journal

"Popular Media Cultures: Fans, Audiences, and Paratexts"

Journal of Popular Culture

Book review

"Fannibals are Still Hungry: Feeding Hannibal and Other Series Companion Cookbooks as Immersive Fan Experience"

Syracuse University Press

Book Chapter, located in Becoming: Genre, Queerness, and Transformation in NBC's Hannibal

Conversion and Crusade: The Image of the Saracen in Middle English Romance

ProQuest

Book-length dissertation of original research, in partial fulfillment of the requirements for a PhD in English