Resume

• 2010

  Master Black Belt Certified

  Six Sigma

  Ceridian Six Sigma Master Black Belt Certified

• 2008

  Alina A.

  Oprea

  University of La Verne

  Graduate and Undergraduate classes taught:\no Organizational Theory

  \no Organizational Behavior and \no Operations Management\no Business Management

  University of La Verne

  Strategic Consulting Services - Business Management Consultant (UnionBank)

  Assigned to UnionBank projects for the duration of BKFS/LPS employment. See details above.

  Black Knight Financial Services

  Union Bank

  Orange County

  California Area

  Managing team of operational risk professionals where we help the lines of business (Strategic Initiatives

  Business Continuity and Technology Platform support) to identify

  measure

  manage

  respond to and report on the key risks within the business. Includes:\n- Risk and controls self-assessment \n- Issue remediation action plan development and validation for closure\n- Evaluation of risks for new or changed products \n- Third-party vendor risk management programs\n- Key risk metrics monitoring and reporting \n- Risk activities quality assurance\n- Significant accomplishment in issue remediation validation testing for customer facing function inclusive of governance framework

  reporting

  customer complaints.

  Director

  Operational Risk / Division Risk Manager

• 2006

  Black Belt Certified

  Six Sigma

  Bank of America Six Sigma Black Belt Certified

• 2003

  LandAmerica Financial Group

  Union Bank

  Ceridian

  Black Knight Financial Services

  Managed team of blackbelts responsible for process improvement

  risk management and compliance

  enterprise reporting functions in the Payroll Processing and Payroll Tax Filing division.\n\no Lean facilitator to increase productivity and enable sourcing for processes such as call center

  new client implementation

  credit checks

  anti-money laundering

  funds disbursements

  tax inquiries. \no Provided oversight and managed compliance testing program for payroll servicer money movement.\no Instituted financial and contractual governance and recovered $3.4M in 5 months.\no Deployed and managed Client Advisory Board program - client selection

  event and projects. \no Instituted project prioritization by client and business value

  consolidated resource planning and accurate quantification of impact and project reporting.\no Executive leader for the United Way campaign – all-time high employee participation.

  Ceridian

  Product Development Manager – “build or buy” in the Mortgage Origination and Servicing group. Significant involvement in third party vendor selection; end-to-end hands-on product design from requirements to press releases.\no New products and services - mortgage portfolio optimization

  short sales product for real estate agents

  title

  loss mitigation

  valuations

  real-estate tax. \no Performed market research

  vendor comparison

  concept briefs

  business requirements

  business case

  sales tools

  sales and operational training

  client materials

  and press releases.\n\nProcess Improvement Manager - Implemented Project Management Office across five divisions.\no Obtained blackbelt six sigma certification from Bank of America

  first vendor to obtain this certification. Led Steering Committee meetings

  business strategic planning

  align project to strategic goals

  realize financial impact. \no Managed several Audit projects (SAS70

  SOX

  Reg AB) including objectives

  controls

  narratives and testing. Interfaced with the auditors and coordinated their requests. Successfully passed a critical and difficult SAS70 Tax

  IT and Financial audit with Ernst & Young.\no Developed

  trained and actively coached national Six Sigma programs

  organized and managed Lean events consisting of capacity and capability analysis with front line managers.\no Vendor dashboards for client reporting and root cause exposure. Consulting for major customers for proper development of improvements and customer metrics pertinent to their needs. \no Implemented Project Management Office. Directed the implementation of financial project tools. Financial reporting to weigh priorities against budgets and benefits realization.

  LandAmerica Financial Group

  Union Bank

  Brea

  CA

  Staff auditor with great attention to detail and ability to efficiently manipulate and analyze large quantity of data and information

  while taking pride in building excellent rapport with the auditees. Audit portfolio included areas of customer deposit

  consumer lending and project audit. \nWhile in Internal Audit and prior to becoming an auditor

  served as a Process optimization leader for 8 months.

  VP

  Internal Audit Manager and Process Optimization Manager

  Managing team in Mortgage Loan Operations

  responsible for reporting

  analytics and process improvement for Operations and Sales

  and development of solutions outside of Empower Loan Origination System (LOS) for Retail and Wholesale Mortgage Originations. Started as Lender Processing Services Strategic Management Consultant (2012-2014). \n- Directly managing team of seven developers & business analysts

  responsible for operational reports and tools developed in SSRS

  Business Intelligence (BI) DataMart

  Tabular model

  and SharePoint. \n- Program manager for several large reporting projects at a division level

  such as Retail conversion to new LOS

  Wholesale conversion to new LOS and BI DataMart

  CFPB Integrated Disclosures

  new borrower surveys and data analytics.\n- Process improvement responsibilities: capacity modeling

  cost per loan analysis

  statistical hypothesis testing and regression to identify main contributors to cycle time and mortgage application withdraw reasons

  touch time time-studies.\n- Business line liason for business reporting requests

  requirements gathering process

  testing

  final user approval and status updates communication.\n- Hands-on experience with CFPB and HMDA audits for Originations from Empower LOS from translation of examination format to file requirements to reconciliation against closing documents.

  Union Bank

• 2001

  Romanian

  Spanish

  French

  MBA

  Business Administration

  Finance

  3.95 GPA

• 1996

  Bachelor of Science (BS)

  International Business

  Academy of Economic Studies

  Bucharest

  Romania

• St. Anne Orthodox Church

  Lean Manufacturing

  Process Improvement

  Business Analysis

  Quality Management

  Strategic Planning

  Six Sigma

  Organizational Development

  Reporting & Analysis

  Operations Management

  Coaching

  Team Building

  Residential Mortgages

  Change Management

  Data Analysis

  Project Management

  Business Strategy

  Continuous Improvement

  Management Consulting

  Program Management

  Cross-functional Team Leadership

  Oprea